SUMMARY

• Expert in information systems technology, project planning, systems analysis, quality control, forecasting, scheduling and planning, and results tracking.

TECHNICAL SKILLS

• MS Office - Word, Excel spreadsheets, networking, Windows XP, 2000, NT, 9x, 3.1, UNIX
• HTML, JavaScript, Lotus Script, Python, Transact SQL
• Oracle, Microsoft Access, Sybase, MS SQL Server

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Guided the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures and indentified shared accountability for achieving project milestones.
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.
• Resolved numerous project issues including offshore staffing shortages, IT infrastructure issues, scope creep and divergent business and user needs.
• Participated in varied development activities aimed at streamlining Banker communications and documentation.
• Member of Confidential Information Technology Associate Program, a 12- month training program.
• Wrote a paper on Lotus Notes security and field encryption.
• Led a team of 33 team members in the check processing and work flow areas.
• Worked with Systems and Human Resources to develop Employee Incentive Program aimed at increasing staff productivity and employee morale.
• Monitored production process and provided feedback to Information Systems staff for production process improvement.
• Met or exceeded productivity deadlines for data and check delivery to the Federal Reserve and clearing banks.
• Conducted cost/benefit analysis to determine production and staffing requirements.

Confidential

Technology Officer

Responsibilities:

• Coordinate meeting between System Infrastructure and offshore resources to ensure successful project rollout.
• Participated in weekly conference calls with global project teams to determine project status.
• Worked with Relationship Managers to submit External Connection requests for offshore resources.
• Provided guidance to project resources with regards to requirements clarification and system enhancements.
• Worked with Business Sponsors in IB Marketing and Communications to aid development of application to facilitate distribution of US Open tickets totaling $2.3 Million.

Sr. Systems Developer

Records Management Analyst /Document Imaging Specialist

Responsibilities:

• Developed, implemented and maintained Revenue Reporting database for Senior Management. in Global Investor Services
• Reduced Quarterly reporting time by 80% by re-engineering and implementing an automated workflow
• Developed Standard Financial Reports for management using Cognos Impromptu.