BUSINESS SOLUTIONS

• Practice/Project Team Leadership
• Small tLarge Scale, Complex Project Management
• Executive Management Communications Presentations
• Project Management Office
• Staff Development Management
• Vendor Negotiation Contract Management
• Agile Development Application Design
• Development SDLC Projects
• Peoplesoft Financials Implementations
• RFP, RFB, RFI, RFQ Development, Review, Vendor Selection
• Process Design / Re-engineering

INDUSTRY EXPERIENCE

SOFTWARE APPLICATIONS

• Oracle 11i Peoplesoft JDEdwards
• MS Office - Project, Visio, Excel, Access, MS Project, ERWin

PROJECT MGMT METHOD

PMBOK, SDLC, Agile Waterfall

PROFESSIONAL ACCREDITATION

PMP CSM BSBA

Results driven Information Technology Management and Business Analysis professional with skills in directing full lifecycles for complex projects and initiatives along with commitment texcellence. Adds value by ensuring that projects' support, strategic mission and objectives are maintained within scope, budget, and schedule. Management Control of Profit/Loss centers.

Summary of Experience

• Mr. Miller's experience covers the full spectrum of management consulting services. Additionally, he is PMP certified through the Project Management Institute and Certified Scrum Master through Scrum Alliance.
• His management consulting experience covers several public and private sector business areas, where he has provided expertise in system requirements analysis, RFP and RFQ development and evaluation, business workflow analysis, business process re-engineering, strategic planning, project management, project monitoring, budgeting, cost/benefit analysis, procurement, system analysis and design, data modeling, data warehousing, package selection, system implementation, and various system development methodologies. He has participated in the design and development of application systems, ranging from mainframes tclient/server for both private and public sector organizations utilizing Object-Oriented methodologies, office automation, and various database management technologies.
• Extensive technical background coupled with experience in managing and assisting management on numerous projects, provides perspective and insight intthe planning, execution, pitfalls, and corrective actions required for successful project completion. This experience has been utilized for project reviews, operations analysis, as well as systems design and development.
• Having a background in Information Systems' management and technical arenas, as well as lengthy experience as a consultant, provides valuable insight and understanding of the issues and concerns facing the Information Management Professional in today's environment.
• Project Manager/Business Analyst for the implementation of ERP application suites, including: Oracle 11i and PeopleSoft Financials for Public Sector. Alslarge-scale MRPII based systems for tw2 major aerospace corporations
• Extensive Justice Law Enforcement application systems background including criminal, civil, mental health, and juvenile matters. This includes criminal and juvenile historical information systems, courtroom support sub-systems, case management systems, Point of Sale POS applications for the collection of court fees and fines, jury pools, and integrated criminal justice data warehousing designs, testing and COTS enhancements. Most recently, with the San DiegSuperior Court acting as Project Manager for the development deployment of the California Case Management System for Civil, Probate, Small Claims and expanding tCriminal, Traffic, Family, and Juvenile case categories

MOST RECENT PROFESSIONAL EXPERIENCE:

• Manages the development, implementation and maintenance of project management policies, standards and procedures.
• Educates and provides thought leadership around Project Management principles and structures tthe organization.
• Train, mentor and provide leadership tthe Project Managers within the organization.
• Direct Supervisor for the Project Managers.
• Work with the vertical operations manager tassign project managers tprojects.
• Assist vertical managers and consulting executives in streamlining business processes.
• Work with accounting ttrack and report on project portfoliperformance
• Work with Vertical operation managers tunderstand troubled projects. Offer guidance and suggestions on overcoming said problems.
• Share lessons learned and best practices across the vertical organization.

• P L responsibility over a project portfoliof 16M covering the full stack of Oracle products. Additionally responsible for expansion and extension of revenue base of existing customers and support of Sales in preparation and responses tRFI, RFQ, RFP.
• Applications Practice Development Management
• responsibility for all Peoplesoft, JDEdwards, Oracle E-Business Suite Projects
• responsibility for all COTS implementations and enhancement projects
• responsibility for all Custom Application Development projects
• Strategic Planning for all the above
• Human Resource management and planning for all the above
• Service Based Consulting Services for Clients including:
• Aetna PSFT
• NY Times PSFT
• FDNY Multiple Projects
• New York Housing Authority Multiple Projects
• United States Coast Guard cRMimplementation Maryland AOC Courts
• Illinois AOIC Courts
• FDNY
• City of Virginia Beach EBS Financials SaaS
• Hampton City Schools EBS Financials
• USCG LIMS EBS cRMimplementation
• Oracle product implementation and deployment in support of business oriented solutions, including:
• PeopleSoft
• JDEdwards
• eBusiness Suite both Local SaaS versions
• Primavera

confidential

Director Enterprise Project Management Office, Employee

• Director of the Enterprise Project Management Office of the Court Technology Services Division
• with responsibility over:
• The Superior Court of Arizona in Maricopa County:
• Criminal, Civil, Tax, Family, Probate, Juvenile Courts Twenty-five 25 Justice Courts,
• Jury Management Adult Probation
• Juvenile Probation
• Juvenile Detention Clinics

confidential

Project Manager, Contractor

• Project Manager for the San DiegSuperior Court on the California Case Management System CCMS Project. This project, sponsored by the California Administrative Offices of the Court AOC , provides a uniform case management system for all courts within California. V3 represents the design, development, and deployment of Civil, Small Claims, and Probate Case Types. Currently V3 has been implemented by San Diego, Los Angeles, Ventura, Orange, and Sacramentcounties. The current phase V4 , started in Fall 2006, included Criminal, Traffic, Family, and Juvenile case categories. Mr. Miller's responsibilities included:
• Primary contact point between San Diegand the AOC Regional Project Office, Member of the AOC Project Managers Committee,
• Guidance and Recommendations tSan DiegSuperior Court Executive Management, and Direction and Leadership of the San DiegSuperior Court V3 project team through
• deployment.
• Direction and Leadership of the San DiegSuperior Court V4 project team through design and development.
• Business Analysis and Review of Design Deliverables tensure they conformed tthe Courts business practices and law.
• oAssist in Development, Review, and Vendor Selection Process for the CCMS projects

confidential

Project Manager, Sub-Contractor IBM

• Lead Consultant tthe Manufacturing Task Force for a major telecommunications equipment manufacturer in the Peoples Republic of China. Responsible for the development of operating
• Resume of William Miller, PMP, CSM Page 4 of 6
• processes, procedures, and guidelines for a process re-engineering effort. This included the identification of when and how Oracle 11i and i2 could be best utilized in this effort.
• ERP Team Lead for a major telecommunications equipment manufacturer in the Peoples Republic of China. Responsible for leading a team of 36 members including Oracle 11i i2 functional and application experts, business analysts, technical resources, and translators. The primary purpose of the team is tidentify, cross-reference, and train client personnel on the implementation of Oracle 11i in support of a major Business Processing Re-engineering BPR effort timplement Integrated Supply Chain concepts.

confidential

Project Manager, Contractor

Project management, business analysis expertise and implementation skills tthe San FranciscSheriff's Department. Ensured that the Defendant Management System fulfilled the operational needs of the Sheriff's Department, as well as, interfacing tother criminal justice applications within the City County Government.

confidential

Financials Project Manager, Sub-Contractor IBM

Project Manager for the implementation of PeopleSoft Financials for Public Sector for the Municipality of Anchorage under subcontract tIBM. The Municipality implemented version 6.0 of the General Ledger, Projects, Accounts Payable, Purchasing, Inventory, and Workflow modules. Responsibility for the planning and implementation of the modules, supervision of contract personnel assigned tthe project, and senior PeopleSoft advisor tthe Chief Financial Officer and Municipality Project Manager. As well as hands-on , day-to-day analysis and process reviews.

confidential

Project Manager, Contractor

• Project manager for the implementation of PeopleSoft Financials for Public Sector for the City of Tempe, AZ. The City implemented version 5.1 of the General Ledger, Projects, Accounts Payable, Purchasing, Asset Management, and Budget Prep ver. 6.0 modules. Responsible for the planning and implementation of the modules, supervision of city personnel assigned tthe project, and senior PeopleSoft advisor tthe Director of Management Services and Information Technology Division management.
• Performed an operations and systems development review for the Information Systems Division of the City of Tempe, Arizona. This review consisted of in-depth interviews with the entire City's management structure as well as the Information Systems Division staff. The results of this review are currently in the process of being implemented based upon approval of the Division and Department management. Presentations tboth the Executive Management Committee and the City Council treview the highlights of the project, identified recommendations for improvement, and the impact of the implementation of those recommendations on the overall organization. Included within this project was the identification and preparation of the high level application and data architecture tbe utilized by the City during its transition from legacy tclient/server applications.

Provided project management and analytical assistance tthe Administratively Unified Courts of Los Angeles County for their project tenhance and implement an ICMS Integrated Case Management System package for civil, probate and mental health cases. The project life-cycle included workflow and business area analysis, forms analysis, the installation of an ICMS package from another jurisdiction, data modeling and data conversion. Developed a data conversion model for guiding the conversion from four separate existing Superior and Municipal court case tracking systems, tthe new ICMS package.

confidential

Business Requirements Consultant, Contractor

Requirements definition phase of development for the State of Oregon Youth Authority. His primary role in this phase has been tact as facilitator and analyst at Joint Requirements Definition JRD sessions. The project, identified as the Juvenile Justice Information System JJIS was being developed tsupport all operations of the newly formed Oregon Youth Authority OYA , including youth correctional facilities, camps, and community programs, as well as all County juvenile facilities including parole and probation. Additionally, Mr. Miller fills the role of Business Enterprise Expert for the Project Team.

confidential

Consultant, Contractor

• Requirements definition phase of development for the State of Child Support Enforcement System.
• Provided Project management planning training tstaff