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Sr. Project Manager Resume

Atlanta, GA

SUMMARY:

  • Dynamic, hands - on Product Owner and Sr. Project Manager with 15 years’ experience successfully delivering business impact by leading cross-functional teams to plan, build, launch, and manage world-class Enterprise initiatives. (6) years as a Product Owner and (7) years as a Business Analyst.
  • Airlines, Telecommunications, Retail, Digital Application, Mobile (Android, iOS, Tablet), Kiosk, eCommerce API Application(s), Customer Billing, Customer Payments, Offer & Ordering, U-verse & DTV Entertainment, Enterprise Test Automation, UX/UI user experience. In addition, proficient in blending technology skills with extensive Agile/Scrum & Waterfall experience, marketing orientation and analytical abilities to evolve product strategy. Prioritize and manage multiple projects within specifications and budget restrictions.
  • Attained top client satisfaction by ensuring product/service alignment with business goals and objectives.
  • Earned the Key Contributor Award for implementing large products/projects using Agile and Waterfall methodologies.
  • All projects managed within budget, on time and without critical defects.
  • Known for the ability to produce high - quality deliverables that meet or exceed timeline and budgetary targets.
  • Point Person to Product Development teams, utilizing high-level perspectives to define goals & create the vision for development projects
  • Weighing priorities according to the needs & objectives of primary stakeholders.
  • Planning
  • Product Refinement
  • Review
  • Used to identify & organize steps required for the next iteration.
  • Utilize Customer Journey Mapping. Utilize visuals to create a shared vision for the customer experience.
  • Primary Communicator and link between stakeholders and teams while utilizing Communication Work Plans, linking stakeholders and development together to produce clear deliverables
  • Accountability over each stage of the development process and final product by using automated tools (i.e., JIRA, KanBan, VersionOne, etc.).
  • Making a judgment call on the next steps.
  • Hosting Demo Meetings to showcase current iterative progress and identifying improvements for next iterations

CORE TECHNICAL SKILLS INCLUDES:

  • Technical Product R&D Product Roadmaps Requirements Gathering & Analysis
  • Team Leadership SDLC Product Lifecycle Management
  • TDD & BDD Agile / Scrum Framework QA E2E Testing
  • Defects Mapping & Tracking API/SDK/SaaS Financial Modeling & Forecasting

TECHNICAL SUMMARY:

Servers: HP10, HP11, Sun, Solaris, and AIX, WebLogic and WebSphere, Jboss and Apache

Database Applications: Oracle 11, SQL Navigator, Sybase and AS400

Programming Languages: C++, COBOL, Java |SOAP, REST

Applications: Microsoft Office Suite, Rally, Jira, Quality Center, TDP (Technology Delivery Platform), People Soft |SAP Software| Prism (Primary Repository of Information Systems Management), SharePoint, MS Project, CRM (Customer Relationship Manager), Skype, Visio, Clarify, GitHub, VersionOne, Lync, Service Now, Slack, Microsoft Project and Portfolio Management (PPM), Power BI, Microsoft teams, Azure DevOps.

Methodology: Waterfall, RUP, Agile and Safe Agile

PROFESSIONAL EXPERIENCE;

Confidential, Atlanta, GA

Sr. Project Manager

Responsibilities:

  • Created and maintained a detailed project plan and validated that the project stayed within scope according to approved roadmap and timeline.
  • Submitted weekly summary reports, tracked project financials and resources, and assessed SOW and contracts and invoices to assist in monitoring resources and financials, created user stories.
  • Attended daily scrum, Confidential planning, Confidential review, and Confidential retrospective.
  • Worked closely with Confidential PM.

Confidential, Atlanta, GA

Product Owner / Sr. Project Manager

Responsibilities:

  • Developed a deep understanding of products, especially Confidential a tactical and transaction level.
  • Collaborated with stakeholders, developers, and architects to create a roadmap on product strategy, POC, and MVP and execution to increase delivered value.
  • Worked with a cross-functional team, including Software Developers, UX/UI Designers and other SMEs, to ensure solution accurately covers what the product team is set out to develop.
  • Created a financial forecast and track product performance.
  • Collaborated with teams during SAFE (PI) planning event to share portfolio and architectural vision and product backlog items.
  • Converted requirements into user stories, refining the product backlog, and working directly with the agile Scrum development team to implement high priority backlog features based on the product roadmap.
  • Formed focus groups and surveys to research the most viable data needed to meet market needs.
  • Attended showcase and application meetings within Delta with developers to demo new data tools.
  • Participated in team demo with the primary responsibility of reviewing and accepting completed user stories.
  • Produced, maintain, and prioritize product backlog on the overall strategy and business objectives with direction from stakeholders (VersionOne). Typically maintaining 2 - 3 iterations (sprints) worth user stories available and ready in the team product backlog.
  • Worked closely with Scrum Master to prioritize product backlog and defects.
  • Contributed to Confidential planning meetings, and Confidential retrospectives and attended daily standups as an observant.
  • Accountable for each stage of the development process and final process.
  • Inspect and evaluate product progress through each iteration and ensured product acceptance and readiness Confidential all phases of the product life cycle.
  • Facilitated the creation and execution of product release plans to ensure the successful release of features that support target business outcomes.
  • Identified opportunities for improvement.
  • Served as liaison to settle application issues among internal and external teams, vendors, and developers.

Confidential, Atlanta, GA

Product Owner / Project Manager

Responsibilities:

  • Developed a deep understanding of products, especially Confidential a tactical and transaction level.
  • Worked with a cross-functional team, including Software Developers, UX/UI Designers and other SMEs, to ensure solution accurately covers what the product team is set out to develop.
  • Created and prioritized Confidential Backlog to meet priority of product, generated epics and user stories, utilizing JIRA and Rally, removed team impediments to enhance productivity and efficiency.
  • Built a strong working relationship with internal, interdepartmental, and offshore teams to make sure they understand the product vision.
  • Managed and maintains an efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution, typically maintaining 2 -3 iterations (sprints) worth user stories available and ready in the team backlog.
  • Facilitated Joint Application Design (JAD) session with business to gather requirements for (BR, Functional, High-Level Design, Epics, and User Stories) and analyzed the impact of changes on existing systems and Joint Requirement Planning (JRP) sessions, Inspection Walk-thru / Sign-off meetings.
  • Played an instrumental role in producing the Feature and Capability-level demo for stakeholders ensuring representation of user stories within PO's scope.
  • Participated in team demo with a primary responsibility of reviewing and accepting completed user stories. This includes validation that stories meet acceptance criteria and meets the team's Definition of Done (DoD) and Definition of Ready (DOR)
  • Ensured solutions meet business needs and requirements.
  • Refined and prioritize backlog based on business needs and requirements.
  • Served as liaison between cross-functional teams including stakeholders, developers, and testers
  • Accepted user stories for each Confidential .
  • Followed progress of work and identify issues during sprints.
  • Facilitated communication between internal & external stakeholders and the delivery team.
  • Contributed to Confidential planning meetings, and Confidential retrospectives and attended daily standups as an observant.
  • Accountable and responsible for user story quality and performance in the production environment.
  • Worked across Agile teams to define and implement improvement stories that will increase the velocity and quality of the program.

Confidential, Atlanta, GA

Sr. Quality Assurance Engineer (Lead) / Business Analyst (Employee)

Responsibilities:

  • Managed work distribution, prioritization, scheduling, and resource allocation for QA teams onshore and offshore vendors, and resources were effectively utilized for web-retail ordering billing systems.
  • Attended stakeholder meetings and worked closely with the Project Manager to ensure the testing team was fulfilling the scope of the project.
  • Approved all project Business Requirement Functional, High-Level Design documents.
  • Coordinated with external department teams to prioritize problems and worked on troubleshooting efforts during testing, as well as serving as an escalation point for other concerns.
  • Played an instrumental role in producing the Feature and Capability-level demo for program stakeholders ensuring representation of user stories within PO's scope.
  • Managed employee performance or discipline issues and work with the director to recommend compensation, recognition, transfer, promotion, or other personnel decisions.
  • Conducted five levels of testing, including functional, regression, user acceptance, integration, and performance to verify the client’s needs were met.
  • Identified and documented systems deficiencies, recommending solutions.
  • Collaborated with stakeholders, developers, designers, and QA analysts, gathering business requirements and analysis. Managed requirement changes throughout the project lifecycle, balancing business requirements with technical feasibility.
  • Translated stakeholder requirements into tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams.

Confidential, Atlanta, GA

Software Test Engineer

Responsibilities:

  • Performed functional, integration, end to end, and regression testing for Confidential retail web-based and billing application and devices including iPhone, iPad, Android, and Kiosk.

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