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Senior Project\program\product Manager Resume

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SUMMARY:

I am an accomplished hands - on Senior Technical Project Manager, Software Developer, and System Engineer with experience covering a broad range of projects. The scope of my experience includes designing, developing, implementing and supporting business applications, along with planning/building infrastructure and networked solutions. I have tactical as well as strategic decision making abilities for not only software solution but for devising technology solutions and migration planning. I learn new skills, business processes and technologies quickly.

TECHNICAL EXPERIENCE:

  • Microsoft 2003/2008/2012 Server, POSReady, XP, Windows 7/8/10, System Center Configuration Management, DISM, VSTS
  • VMWare player, P2V Converter, VMWare ESXI Server
  • MS Office Suite, MS-Project, FrontPage, Visual Studio, Word, Excel, Power Point, Visio
  • Databases: Microsoft SQL Server up to 2014, MS-Access
  • Languages: VBScript, HTA, SQL, XML, COBOL (Micro Focus, Wang, IBM), Basic, UNIX Korn shell script, IBM EDL, Telxon TCAL, some 'C', 'C++' and Assembler.
  • E-mail systems: MS Outlook, Lotus Notes, Pine mail for Unix
  • IBM AIX, MQSeries, Tivoli (NV6000, NVDM), TeamConnect/CMVC, and some IBM POS/SAV2
  • BMC Autosys, Autosecure, Patrol
  • MISC: DOS, DRM-DOS, OS/2, QMaster, Hummingbird, Slickedit, Ghost, ImageX, DISM
  • Astra Web application load testing tool
  • SCCM, Miradore
  • Intel & AMD based PC systems (Fujitsu, IBM, COMPAQ, HP, laptop PC’s and other PC compatibles)
  • MISC POS Peripheral devices, (Scanners, Scanner scale, POS printer, scales, MSR, PIN PADs, Touch Screens, Programmable keyboards …)
  • Motorola/Symbol & Telxon RF hand-held devices, access points, base stations, bridges
  • IBM RS/6000, HP and some AS/400,
  • Familiar with CISCO routers, hubs and switches.
  • ISS400 Point-of-Sale systems, GlobalSTORE POS, have been exposed to IBM 4690 and IBM SurePOS but not heavily involved
  • Microsoft Windows, Novell Netware, Banyan Vines
  • Ethernet, Token Ring, Wireless networking
  • TCP/IP, DHCP/DNS, PXE boot

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project\Program\Product Manager

Responsibilities:

  • Manage the development for Fujitsu’s new Grocery market\Fuel point of sale solutions, Fresco. Acted as Product, Program and Project Manager, Including Appriss NPlex support
  • Manage requirements definition for hardware, software stories, and OS changes, including PA-DSS, PCI and Sarbanes-Oxley (SOX) compliance. Familiar with HIPAA as well
  • Develop project plans, communicate project status, team and project level scrums
  • Manage the development and QA test teams to deliver quarterly Point-of-Sale (POS) and Customer Loyalty software releases
  • Self-Checkout POS Project Manager for Fujitsu U-SCAN delivery to Big Y
  • Create Statements of Work
  • Acted as Integration Engineer for system software, hardware and networks
  • Act as Solution/Integration Engineer for POS systems at Chico’s, Danier, Confidential & Shop Super Markets, Maurices, ShopKo, ICC Companies, and Fujitsu’s newest grocery merchant Big Y.
  • Manage Fujitsu professional service staff members
  • Develop automated installation routines using SCCM, Miradore, Visual Basic (vbs), Imagex, DISM, HTA and Sql
  • SCCM Task Sequence developer for Windows OS and Application deployment
  • Established change control management process and software development life cycle plan
  • Azure SaaS deployment manager for Fujitsu ValueCENTER software
  • Fujitsu Global Cloud Platform experience (IaaS)
  • Technical lead on enabling RF network integration for U-SCAN & FJ-IPAD at Confidential & Shop
  • Provide hands-on support whenever needed, experienced in building new PC\POS server platforms, registers and performance tuning systems.
  • Manager of Staff Augmentation Services

DBA

Confidential

Responsibilities:

  • Managed the development, test, documentation and implementation for all external data feeds into the Confidential & Shop Shopping Buddy\SCAN-IT application.
  • Managed the integration of scale hardware and software into the Shopping Buddy system.
  • Wrote, planned and participated in the execution of the system test plan for Shopping Buddy.
  • Manage day-to-day content issues for the Shopping Buddy system.
  • Developed Astra automated test cases to measure performance and to test application functionality

Confidential

Project Manager, Software Development

Responsibilities:

  • Achieved ISO 9001 certification with zero non-conformances.
  • Conducted design reviews and requirement definition meetings.
  • Ensured all development areas were identified, estimated, staffed and scheduled.
  • Created detailed project plans using Microsoft Project and Excel
  • Conducted project meetings to coordinate tasks across several geographically dispersed groups, such as GUI, Billing, Database, System Test, Documentation, and Product Management.
  • Maintained resource plan and managed development resources for the Call Processing team.

Confidential

Project Leader, Technical Services

Responsibilities:

  • Implemented real-time messaging for the Store Ordering application using MQ Series software. Replacing the dial-up batch polling system. Increased distribution center efficiency by having store order information available in near real time.
  • Technical Lead for a $12million conversion from Wang to IBM AIX systems.
  • Managed the code conversion of Wang COBOL to Micro Focus COBOL, 'C' and UNIX script.
  • Directed a staff of (4) Technical Specialists and (3) consultants that supported Confidential & Shop’s 250+ IBM RS/6000 AIX servers in a distributed environment.
  • Planned the implementation and roll-out of application software, hardware, operating system and networks (LAN, WAN & Wireless)
  • Prepared and presented performance appraisals for direct reports.
  • Managed Software License Agreements, System Maintenance and Professional Services contracts.
  • Estimated project costs, wrote justifications and prepared budgetary input.
  • Wrote technical components for the Request for Information (RFI) and Request for Proposals (RFP).
  • Standardized in-store backup and recovery procedures across the five (5) Ahold supermarket companies. Reduced cost by minimizing and eliminating store and headquarters personnel interactions needed to support existing backup/recover processes. Convincing the DBA team of the appropriate Oracle backup solution to the supermarket in-store systems, avoiding expenditure on expensive addition hardware and Oracle software backup software.
  • Converted the RF mobile application architecture from a client-server model to a thin client model. Reducing development time and skills needed.

Lead Technical Specialist

Confidential

Responsibilities:

  • Researched, evaluated and recommended software and hardware solutions, such as MQSeries, Tivoli\Netview, BMC Patrol, Databases (Oracle & Informix), and mobile computing devices.
  • Evaluated the IBM AS\400, RS\6000 and HP as candidates for replacing Wang equipment.
  • Technical Consultant to Application Developers on message queue designs.
  • Architected the application usage, installation and roll-out of MQSeries. Optimized message queues for performance, recoverability and redundancy for applications.
  • Provided hands-on support for hardware, operating system, network and application software problems.
  • Planned the conversion, upgrades and integration of software products and patches.
  • Experienced with RF wireless networks, includes narrow band, spread spectrum, frequency hopping and direct sequencing. (Symbol and Telxon).
  • Implemented Novell local area networking into the Confidential & Shop organization. Technical consultant for Novell to Banyan Vines conversion.
  • Local Area Network Administrator for the companies Novell and Banyan networks, functions included building servers, installing user applications, user support and security administration
  • Architect for software distribution process used at Confidential & Shop to update applications (business & infrastructure) and operating system software on the 250+ distributed Unix Servers and 2,750+ mobile devices.
  • Architect for Network and Application monitoring systems used by the Confidential & Shop.
  • Architect for the hardware, software and network solution needed for the Convenience store format, taking into account financial limitation, physical store size, security and usage.

Confidential

Computer Operator, Programmer Analyst

Responsibilities:

  • Developed and maintained COBOL code for the Order entry, Account Receivable, General Ledger, Construction Estimating, Project planning and Time & Attendance applications.
  • Developed communications and pagination software to provide connectivity from a three teir systems architecture, Wang, Comp-U-Graphics typesetting system and PC’s.
  • Developed BASIC code to convert AutoCad graphic drawings to R.S. Means proprietary format.
  • Provided Wang VS System Administrative functions.
  • Provided DBA support for the application databases.

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