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Global Project Manager Resume

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Berkeley Heights, NJ

PROFESSIONAL SUMMARY:

  • About 17+ years of experience in Software field as Senior Project Manager, Collaboratively Managing the Design teams, Development teams, Quality assurance teams, Environment management teams, Software Configuration management team, Interfacing Application teams, Global Infrastructure teams, Maintenance teams and Business Units. Utilizing the executive tools like Microsoft project plan, Smart sheet, Plan view, JIRA, HP Quality Center, Cognos, BI and other leading tools proficiently
  • Developed and maintained “Resource capacity planning”, Budget, ROI, KPIs, RAID Logs, RACI and risk matrix for all scale projects
  • Managed the complete software development lifecycle owning the project deliverables running in parallel from inception to implementation through the entire SDLC and experienced in delivery methodologies like Waterfall, Iterative and Agile (SCRUM) and its roadmaps and RFPs . Involved pro - actively in Planning, Design, Build, Go-Live and Maintenance
  • Experience with profound knowledge in Consumer Goods, Retail, Pharma, Health Care, Life Sciences, Insurance, Financial, Banking, Manufacturing and E-commerce, Confidential domains
  • Expertise in application Project development Management, Budget Management, Partner / Vendor management, Risk Management, Scope & Schedule Management, Product Quality Management, Release Management, Delivery management, Resource allocation Management, Stakeholder management, Communication plans, Demand Management and Post Production deployment management
  • Led and implemented various Project life cycles including Strategic projects, Tactic releases, Business as usual (BAU) and Fast track change managements that are running in parallel, working closely with Program teams, Application groups and Project Managers
  • Created Parallel Project Plans, Project estimates, Forecasting and budget estimates Generated Weekly, monthly and release level reports, dash boards, gantt charts with graphs, pareto charts, run books, heat maps, WBS (Work breakdown structures) and user friendly tracking based on Scrum Team, Product Owner, Sponsors, Stakeholders, third party vendors and shared services organization’s management needs
  • Participated in technical design, artifacts documentation, code review sessions and ensured that the design artifacts align to the organization development standards
  • Monitored Day to day activities and communicated the status, updates and risks promptly to Project Management, program team, scrum teams and other dependent stakeholders
  • Maintained end to end change management’s program work flow holistically in solution architecture, Project plan, overseeing current status by organizing and attending daily/weekly Scrum and standup calls
  • Managed requirements gatherings, Development and code reviews, coordinating users and multiple teams located globally including Subject Matter Experts (SMEs) and through (Joint Application Development) JADs
  • Co-ordinated with QA, SIT and UAT testing teams for schedules and completion as per project plan
  • Defined and prioritized Change requests, roles and responsibilities based on the requirement’s criticality, budget and resources availability from Development, Quality Assurance and BAs. Generated reports to management and escalated adequately. Participated in the identification and Mitigating project issues, risks, and dependencies of all technical activities.
  • Effectively managed and utilized Microsoft Project Plan, Out Look scheduling, Microsoft Lync and MS Office Tools, Maintained all project artifacts and documents on SharePoint for audit purposes and future needs and for business unit and governance meetings
  • Proficient in Window based, web based (Client Server), Standalone application’s architectures aimed at accurate planning and scheduling
  • Identified the training needs on both technical and domain knowledge and organized internal and firm wide training sessions by motivating the Development and QA teams to meet time lines with quality products
  • Ensured the timely delivery of milestones project initiation, planning and design, construction, monitoring and controlling
  • Expertise in Risk based analysis, impact analysis, geographical time zone based issues analysis proficient in communication and mitigation plan with product owners and stake holders
  • Superior experience in organizing Data management, Development and QA test data needs, during development, testing and Post production needs and enforcing software configuration management(SCM) teams
  • Experience adhering to CMMi, Lean Six Sigma, Agile and Scrum methodologies
  • Excellent problem solving skills with a strong technical background, good interpersonal skills and immense experience and Certified project manager, Quick learner and excellent team player, ability to meet tight deadlines and work under pressure.

TECHNICAL SKILLS:

Operating Systems: Windows, Ms-Dos, UNIX, Linux, Embedded / Real-time systems, Wintel, VMware, Cloud server

Tools: Microsoft project plan, Smart sheet, JIRA, HP Quality Cente BPT, Splunk, Solar winds Tableau, Cognos, Rapid 7

Development/GUIs: SAP ABAP, HANA, WM, SD, C, C++, Java, .Net, Visual C++, Visual Basic, Embedded Software, batch process

Domain Experience: Financial, Banking, Mortgage, Insurance, Capital Markets, Global Markets, Operation IT, Corporate Banking, Investment Banking, Global Wealth management, Financial analysis, Private equity, retail banking, Global Markets, Private banking, Credit cards

Database: PL SQL Developer, DB Artisan MS SQL Server, Sybase, Oracle 9i, and MS Access, SSIS

Development Tools: Visual Studio, Embedded Software

Internet: HTML, JavaScript, JSP, servlets and ASP 2.0

Scripts: UNIX Shell Scripts, Perl Scripts, VBScript, python

Miscellaneous Tools: MS Project, Microsoft Office, Excel Gantts etc, MS Access, MS Outlook, Net Meeting, Remote Desktop connection, Citrix server, Microsoft Dynamics CRM (MS CRM)

PROFESSIONAL EXPERIENCE:

Confidential, Berkeley Heights, NJ

Global Project Manager

Responsibilities:

  • Planned, tracked and ensured deliverables of all phases in software development life cycle (SDLC) with the implementation of large, quarterly/monthly releases and Go-Live and fast track software development and support projects.
  • Maintained budget allocations, Procurement, work breakdown structures, Cutover Plans and risk logs and Resource capacity planning, RACI and RAID Logs, for small medium and large scale projects including development, maintenance and support projects
  • Collaboratively Managed the Development teams, Quality assurance teams, environment management teams, software configuration management teams, Interfacing Application teams, Global Infrastructure teams, Maintenance teams and Business Units.
  • Managed teams from Development, Testing, Business analysts, Environment management and software configuration management (SCM) teams located globally
  • Planned, tracked and ensured deliverables of all phases in software development life cycle (SDLC) with the implementation of large, quarterly/monthly releases and fast track software development and support projects and maintained roadblocks tracker.
  • Developed Project Scope, Project Strategy, Project plan and Project approach, requirements traceability Team’s effort estimation, run books, heat map documentation utilizing SharePoint and other tools productively
  • Implanted complete Project plan from inception, involving Agile, waterfall and iterative methodologies as per project’s change management demands
  • Successfully delivered all new Regulatory reformation programs and their updates of Federal and Swiss governments in very tight timelines defined by agencies along with multiple parallel releases
  • Built Solid global teams as Global project manager, located in geographical regions including London, Singapore, New york, Poland and Pune and managed overcoming the geographic time zone limits
  • Managed the change request’s construction, development and testing needs of project identified risks and mitigated, working directly with the Program team and, other application’s groups and Project Managers
  • Proficiently utilized the executive tools like Microsoft project plan, Smart sheet, Plan view, JIRA, HP Quality Center, Cognos and other leading tools proficiently
  • Updated the current stakeholders on finances and budget. Reviewed the project schedules deliverable and estimated costs. Defined Project Scope, created a detailed work plan which identifies and sequences the activities needed to
  • Determined the resources (time, money, resources) required to meet the schedules
  • Developed schedules for parallel project’s completion that effectively allocates the resources to the activities
  • Reviewed the project schedule with senior management and all other stakeholders that will be affected by the project activities; revise the schedule as required
  • Determined the objectives and measures (KPI’s, costing, etc..) upon which the project will be evaluated at its completion
  • Executed the project according to the project plan
  • Periodically Monitored the progress of the project and make adjustments as necessary to ensure the successful completion of the project
  • Established essential communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
  • Reviewed the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards and generated weekly reports on the project for management
  • Ensured that the project deliverables are on time, within budget and at the required level of quality

Environment: SAP ABAP, FICO (Finance ), Warehouse Management, Product Master, Quality, EDI, HANA, Llamasoft, Microsoft project plan, Smart sheet, JIRA, HP Quality Center HTML, DHTML, XML, Windows NT, sybase Database, Linux, Microsoft Office, PLSQL Developer, Citrix remote servers

Confidential, NYC, NY

Senior Project Manager

Responsibilities:

  • Planned, tracked and ensured deliverables of all phases in software development life cycle (SDLC) with the implementation of large, quarterly/monthly releases and fast track software development and support projects.
  • Developed Project Scope, Project Strategy, Project plan and Project approach, requirements traceability Team’s effort estimation, run books, heat map documentation utilizing SharePoint and other tools productively
  • Implanted complete Project plan from inception, involving Agile, waterfall and iterative methodologies as per project’s change management demands
  • Successfully delivered all new Regulatory reformation programs and their updates of Federal and Swiss governments in very tight timelines defined by agencies along with multiple parallel releases
  • Built Solid global teams as Global project manager, located in geographical regions including London, Singapore, New york, Poland and Pune and managed overcoming the geographic time zone limits
  • Managed the change request’s construction, development and testing needs of project identified risks and mitigated, working directly with the Program team and, other application’s groups and Project Managers
  • Participated in the creation of the project plans, creating project estimates, including budget and allocated resources including training needs from interfacing applications and infrastructure teams.
  • Coordinated the created the technical design and artifact’s documents and ensured that the design artifacts align to the Origination’s IT standards
  • Monitored every day’s activities and communicated risks and proposed mitigation in advance with Program Manager, Scrum team, and stake holders of end to end workflow and architecture
  • Overseeing the development of a rollout and transition plan and operations guide with the applications maintenance teams.
  • Adopted swift updates and arranged training needs sessions maintaining the resource skillset Matrix to the team including cutting edge technologies, domain specific knowledge in collateral Margin services as well as govt reformation changes from federal financial laws
  • Effectively completed with almost zero production and environment issues by establishing managing SIT and UAT coordinators involving pilot and production environment’s users, identifying issues and mitigating in advance
  • Maintained the project status reports, trend charts on shared drives and SharePoint sites for re-usability and regulatory program audit records
  • Updated adequately on evolving appropriate measurements and metrics
  • Ensured the R equirements walkthrough sessions, development and code review sessions, Test script’s reviews, Defect triage calls, post production support meetings, scrum calls with global IT teams are run as per schedules
  • Worked closely with Business Units (BU), Subject matter experts, SMEs and Production application users
  • Attended and followed meeting minutes from Business Requirement Gathering meetings with SMEs and JADs, Weekly, monthly trend updates through Software Quality Control Board meetings
  • Added value to customer by increased productivity of the team by measurement and utilization tracking tools and efficiency adopting latest tools.
  • Involved in software Budget Management, Risk Management, Schedule Management, Release Management, Resource Management

Environment: Microsoft project plan, SSIS - Microsoft SQL Server Integration Services package, Smart sheet, JIRA, HP Quality Center .Net, Java, Adobe Flex, Quality Center 9.0, HTML, DHTML, XML, Windows NT, sybase Database, MS CRM, Linux, Microsoft Office, PLSQL Developer, Citrix remote servers, Security Information and Event Management using solar winds and splunk

Confidential, Manhattan, NY

Global Project Manager

Responsibilities:

  • Engaged senior leadership and business partners to define project as per the PMO policy framework, including policies, processes, and procedures. Led and identification and development of team’s roles, team configuration, and recruitment appropriate to deliver the agreed-upon PMO schedules
  • Implementation of project management methodologies, reporting tools, templates, guidelines, and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the successful project delivery.
  • Designed, developed, and executed the project Maturity strategy to consistently improve the PMO maturity model, improving the portfolio management reporting strategy and provided current, accurate, and useful information to program and project stakeholders.
  • Partnered closely with Enterprise Architecture and Business Relationship Management to ensure strategic alignment between project scope, architectural guidelines, and business needs
  • Provided ongoing coaching, mentoring, and performance measurement assessment for the management and Development and QA delivery managers
  • Proven success in the design, implementation, and continuous improvement of all programs in global markets
  • Proven management experience leading teams in delivering solutions to diverse business problems.
  • Solid project deliverable skills with a blend of business, technical, financial, analytical, and communication skills including the ability to explain technical concepts and features to business partners and business concepts to technical resources.
  • Established Ability to influence at all levels of the organization.
  • Hands on leveraging Business Intelligence (BI ), Operational Intelligence, Performance Management, Workforce Analytics using Cognos data staging tools including Report Studio, Query Studio, Analysis Studio, Metric Studio, Work space, Admin studio and frame work manager, ETL, BW and Metadata management
  • Supported a detailed execution project plan working with the delivery Managers and team members from different functional disciplines (engineering, developing, environment, configuration, scheduling, and quality) in an effort to ensure the timely completion of the plan.
  • Utilized the Program Management software toolset to ensure cross-functional team members work collectively to complete the necessary tasks on time and provide weekly status updates for each program
  • Maintained detailed action lists for all programs and worked closely with the engineering and operational teams and ensured they are completed on time and within the budge by involving a detailed review of the daily overdue tasks list and follow up during the daily management meeting
  • Identified gaps and risks to the program and proposed mitigation plans to avoid delays with efficient resource utilization to ensure the overall recovery of the program
  • Worked with engineering and operations IT teams to remove roadblocks to ensure programs remain on-time and within the allocated budget
  • Elevated critical path issues to the management team when anticipated results are not achieved
  • Driven engagements in vulnerability management, analysis & remediation recommendations in a consultative approach

Tools: Microsoft project plan, Excel, JIRA Java, Adobe Flex, QTP 9.5,10.0, Quality Center 9.0, HTML, DHTML,XML, Windows NT, sybase Database, Linux, Microsoft Office, Cognos, PL SQL Developer tools, Informatica, Service Now

Confidential, Manhattan, NY

Senior Program Manager

Responsibilities:

  • Managed cross-functional recurring scheduling and budget reviews. Assigned Single Point of Accountability to address issues and open items and ensure on-time completion of actions
  • Ensured clear communication of meeting minutes including notes, assignments and highlights. Managed a tracking and planning analysis of each program that are running as parallel programs
  • Utilized Power point, excel, Microsoft project plan JIRA, share point and Quality Center other toolset efficiently and collaboratively with all delivery managers. Followed up with key PM processes and ensure adherence
  • Accomplished project plan and assigned adequate roles and responsibilities to the team for running complex projects delivered on time, on budget, on spec.
  • Managed project financials to include developing budget cuts forecasting, understanding Profit and loss keeping all projects in or project portfolio. Escalating the decisions to executive sponsors as necessary.
  • Organized the design and development of the Project assessed risk management strategies are followed and reviewed within PMO guidelines.
  • Planned and set project goals and milestones based on approved SOW, BOW etc., managed development of requirements documentation and targets accordingly. Identified and secured resources including project team, vendors and consultants.
  • Detected and solved project issues effectively. Supervised the project management team. Made sure that proper project management standards and rigor is applied.
  • Acted as the communications conduit to executive sponsors, conducted regularly scheduled briefings/status updates. Served as single point of contact for project level issues / questions / escalations.
  • Prepared and provided project reporting, metrics, tracking sheets trend charts scorecards, etc.managed technical projects from initiation through implementation.
  • Assisted with the development of less experienced team members. Successfully managed responsibilities of people management with experience of multiple technologies, functions (e.g. transaction management, risk management etc.)
  • Ensured project team coordination/alignment and timely execution of all aspects of assigned development projects taking place globally
  • Provided leadership for assigned development initiatives so that projects move successfully along & through the development process according to The Project Manual.
  • Shared strategic input to project teams to enhance project efficiency, timeliness and overall success of all projects running in parallel.
  • Confirmed assigned projects are approved through the corporate governance according to The Project Manual.
  • Assessed project related risk adjustments and forecast changes on a regular basis in conjunction with local and global financial support.
  • Escalated significant project related issues to program Head, PM and other senior managers as appropriate.
  • Managed a full portfolio of technical projects running in parallel
  • Prioritized and planned milestones and development roadmaps
  • Measured project performance using tools and techniques
  • Identified resource needs and utilization
  • Coordinated status and tracking across onshore and offshore teams and with other Managed Markets teams
  • Prepared regular status update documentation / meetings for on-going projects and solutions
  • Provided input on training needs, marketing material, and product rollout
  • Led strategic IT programs and complex projects in the Business Intelligence, Analytics and Data Management area

Tools: Microsoft project plan, excel, power point, Java, Adobe Flex, QTP 9.5,10.0, Quality Center 9.0, HTML, DHTML,XML, Windows NT, sybase Database, Linux, Microsoft Office, Control IPS and visibility tools IDS

Confidential, San Jose, CA

Project Manager

Responsibilities:

  • Managed a full portfolio of technical projects in advisory. Prioritized and planned milestones and development roadmaps. Measured project performance using tools and techniques
  • Identified resourcing needs and utilization. Coordinate activities across onshore and offshore teams and with other Managed Markets teams. Prepared regular status update documentation / meetings for on-going projects and solutions
  • Worked as part of cross-functional team to establish sustainable agile practice by recommending, developing, and leading the integration of agile best practices to support desired business outcomes.
  • Managed within the practice team and across the organization to connect individuals and teams to accomplish large scale deliverables and business value.
  • Mentored, monitored and tracked individuals and cross functional teams to implement improved ways of collaborating and developing into high-performing, self-organizing units
  • Embraced and encouraged agile methodologies across teams to cultivate an optimal climate for team development and maturity.
  • Led and influenced by providing insight and advice on emerging Agile practices, processes and control frameworks.
  • Ensured seamless delivery with proactive risk management & mitigation planning, weekly status reporting and preparation of dashboards and governance meetings
  • Consulted with individuals and cross-functional teams and implemented improved ways of collaborating and developing into high-performing, self-organizing units.
  • Identified individual and team training needs developed a cohesive recommendation and set of solutions. Coordinated and implemented training plans/processes/solutions.
  • Leveraged business value delivery and initiative objectives Features of KPIs to inform decision making. Enabled teams to solve unique and complex problems that have a broad impact on the business using agile frameworks and practices.
  • Motivated and supported a diverse constituency in a collaborative, team-oriented organization.
  • Solid Experience with managing high performing teams and direct reports
  • Efficiently navigated and influenced across organization with Strong emotional intelligence, strong interpersonal skills and ability to act judiciously.
  • Demonstrated strong aptitude for mentoring/coaching and with a passion for development of people.
  • With Excellent communication and interpersonal skills worked effectively with team members and leadership, across organization and vendors
  • Strong technical skills and relevant experience including knowledge of the Software Development Lifecycle (SDLC) and methodologies
  • Facilitated senior stakeholder steering committees, program advisory boards, scope management, escalation management and proper program/project communication updates
  • Supported IT Business Intelligence and Analytics leadership and/or broader IT Operations Leadership with Portfolio Management Operations including budgeting, resource planning and sourcing strategy
  • Proactively removed obstacles to drive project/program momentum and progress engaged and energized the program teams
  • Managed the issue escalations, clarify priorities and provide support to teams to expedite decision making.

Environment: Microsoft project plan, excel, power point C # .net, QTP 9.5,10.0, Quality Center 9.0, Load Runner, HTML, DHTML,XML, Windows NT, SQL Database, Linux, Microsoft Office

Confidential

Software Engineer / Software test engineer

Responsibilities:

  • Involved in meetings for preparing test plans based on Software Requirements Document (SRD) for insurances and life sciences
  • Tested Computations involving business rules are proper and correct values are inserted into target warehouse tables.
  • Developed the test cases to test functionality, interface of the application.
  • Tests were planned and managed using Test Director and performed Manual Testing.
  • Used Test Director to store all testing results and metrics
  • Conducted Functional, Integration, System, Regression, Performance and Black Box Testing.
  • Used SQL to perform data integrity test, validated stored procedures and functions using SQL.
  • Conducted Regression testing on various builds of the application
  • Generated automated test scripts using Win Runner.
  • Used Win Runner methods to create automated scripts, created transactions and reusable actions.
  • Tested the application by inserting check points and synchronization points in test scripts.
  • Used Test Director for defect reporting and tracking.
  • Responsible for the design and development of the screens.
  • Written Manually Functional Test cases for Legacy modules.
  • Written Detail Test cases for automation and used Win Runner to automate.
  • Used various check points to test the functionality of the application by using Win Runner.
  • Used Test Director for Test Management and Maintained the Test Cases and Test Scripts.
  • Used Clear case to Check in & Check out new updates.
  • Administered Test Director by using Admin utility.
  • Created users and User Groups by using Test Director.
  • Attended Business meetings, discussed the issues and reported in time.
  • Assisted the team lead with daily QA tasks. Attended project meetings, release meetings, and QA status meetings.

Environment: Java, JSP, ORACLE 8i, Windows NT and Internet Explorer. PL SQL developer, Win Runner, Test Director, Clear Quest, VB, .net, HTML, DHTML, Oracle9i, SQL, Windows NT, UNIX, MS Excel.

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