Sr. Program Manager Resume
EXPERIENCE SUMMARY:
- Senior Executive Consultant with Confidential - level success in the delivery of mission critical software development and deployments, corporate/business strategic portfolio, program and IT governance oversight, and astute mastery of essential statistical dashboard data.
- Senior Executive Advisor in IT Strategic Roadmap Development, Developing Cost Saving Congressionally awarded IT Operations Assessment Program; Portfolio Management in excess of 100 million; Implement investment, asset IT portfolio management resulting in high yield ROI, tight positive payback evaluation, in-depth risk analysis with strong feasible mitigation development.
- Leader Business Transformation/Process Improvement
- Orchestrated the Confidential ’s ‘ Confidential ’ functional business operations that improved the command’s productivity that achieved significant cost reduction resulting from more efficient use of leading edge technology and effective human capital redefined utilization. Led and consulted on many organizational change analysis and implementations
- Composed winning response to international RFP for multi-year contract valued at 680 million.
- Performed several business and process analysis resulting in new contract business, task expansion and extended continuation of existing business.
- Led proposal team on many successful bid wins.
- Technology Leader - Over 27 years of successful translation of strategic business goals into executable technical blue prints.
- Hand’s on software expertise in Oracle, MS-SQL, Sybase, Informix, Microsoft Office Suite Applications, ProSight, Planview and Primavera Managed 50-100 consultants engaged in all technical practice areas and client services delivery; Authorized hardware reseller
AREAS OF EXPERTISE:
- Process Improvement (CMMI)
- Capital Planning
- IT Strategy & Execution
- Program & Project Management
- Information & Data Architect
- Vendor Management
- Cost & Schedule Analysis
- Business Development
- Risk Analysis
- Time & Resource Optimization
- Governance, Risk Mgt. GRC
- Profit & Loss acumen
- Team Builder & Leadership
- Organizational Change Leader
- New Product & Technology Launch
- IT Portfolio, Program & Project Governance
TECHNICAL BODY OF WORK:
SOFTWARE: Oracle, MS-SQL, Sybase, Informix, Microsoft Office Suite (plus SharePoint, InfoPath, Project, Publisher, Access) Web (PhotoShop, Expression, JAVA Script, FrontPage), ProSight, Primavera
PROFESSIONAL EXPERIENCE:
Sr. Program Manager
Confidential
Responsibilities:
- Examined existing financial and resource management processes; identified weaknesses and inconsistencies.
- Developed and implemented recommendations for improvement
- Developed a management view of resources, proposed more efficient approach to resource allocations.
- Developed the capability to crosswalk existing accounting-based data to relevant systems, programs, and portfolios, thought the implementation of structured Portfolio Management methodologies Provide greater transparency and manageability of costs; supporting what-if, life-cycle costing, total-cost-of-ownership, strategic sourcing, and other cost-related analyses; and ensuring that costs and investments align with agency priorities.
- Established a Portfolio balancing Finance & Business adhering to the Clinger-Cohen framework
- Improve system life-cycle cost management practices
- Established the financial investment language applicable to the investment structure of portfolio management, Valued IT
- Executed the agencies first structured Investment Review Board Select, Monitor, Evaluate process using APMG P3O guidelines, COBIT framework and GRC analysis
Sr. Advisor Portfolio Management & Governance
Confidential
Responsibilities:
- Composed Policy, Procedures & Guidelines
- Establish an implementation strategy
- Composed mission statement
- Implemented COBIT/Val-IT 5.1 as the governance framework
- Implemented Governance, Risk, Compliance (GRC) practice
- Introduced ‘Bottom-Up’ approach to portfolio composition and budget management.
- Utilized an industry approach that supported strong investment and asset management techniques while reestablishing within the corporate culture the importance of each business division’s unique mission that contributed to the overall corporate mission. Developed presentation deck and presented to Senior Leadership Teams.
- Provided presentations to senior leadership concerning the transition to cloud environment to utilize ideation tools for internal and external idea sourcing.
- Corrected poor product server install - lead server reconfiguration for performance improvement
- Lead hardware upgrades - increased ram 2 to 8GB; single to dual processors; dedicate resources in virtual environment to ensure best product performance
- Resolved incomplete activation of related modules (Resource Management, Time, PPM)
- Develop approach, content, coordination for essential training (all business levels)
- Coordinated all vendor engagement details (SOW, MLS)
- Advised senior executives in the most effective utilization of analytics (dashboard), learning to assess what story the data conveys.
Sr. Sys. Analyst/Data Architect
Confidential
Responsibilities:
- Highly sought after due to previous successful support of Confidential to meet the significantly tight delivery timeframe
- Delivered data management vision, goals, priorities, design principles, and operating policies in support of Confidential business goals.
- Established a Simulation and Situation Room that supported software and hardware release through testing and FIT.
- Contributed an additional 70% project delivery improvements in quality and performance
Program Manager
Confidential
Responsibilities:
- Led the initiative to bring industry best practices to Housing and Confidential
- Performance Improvement - Engineered the full SDLC plan supporting the ‘a la cart’ approach to methodology selection and utilization which received great accolades from the Chief Technology Officer (CTO) to foster significant reduction in failed IT initiatives
- Expedited the reevaluation and crafting of essential Key Performance Indicates to contribute to improved performance monitoring and dashboard reporting Implemented PMBOK and PRINCE2 processes. Implemented ITIL approach as the best practice solution to ITSM. Composed primers and informational guides
Senior Manager-Advisor
Confidential
Responsibilities:
- As technical project lead guide the implementation of Business Objects within the Confidential ’s Enterprise Architecture (EA) to enhance the capabilities for research and reporting from the Confidential Business Operation Division’s Earn Income Tax Credit (EITC) Office and Stakeholder Partnerships, Education and Communication Office.
- Confidential partners are organizations of all types - corporate, faith-based, non-profit, educational, finance and government (Congress and city, states, counties) that share the same customer base as Confidential .
- The Confidential /EITC data is made available to these groups via automated systems
- Prepare and monitor execution of WBS tasking Develop approach, technical specification
- Report out to Business Owner (report, meetings etc.)
- Assure adherence to Confidential ’s Enterprise Life Cycle (ELC) development oversight (documentation, division policies, engineering compliance etc.)
Senior Technical Project Manager/Lead
Confidential
Responsibilities:
- Provided guidance through the various Confidential engineering organizations (Cyber security, Enterprise Architecture, System Engineering etc.
- Ensured adherence to Enterprise Life Cycle Methodology (ELC) covering milestone management, technical decisions and documentation
- Worked with enterprise operations and computing centers in the planning and deployment of the hardware and software
- Composed white papers and other executive briefing documents for presentation to various boards (Process and Change Control Board ‘PNCCB’, Modernization Advisory Council ‘MOD Council’) and senior/executive management
Senior Manager
Confidential
Responsibilities:
- Upon joining the division assigned to manage the development completion and deployment of the customer outreach management system.
- Provided technical decisions and directions to ensure product met business owner needs and delivered on time and within budget.
- Craft and present executive briefings
- Working across multiple internal organizations to establish processes
Senior Advisor
Confidential
Responsibilities:
- Introduced the use of Microsoft InfoPath as a convenient tool to share and distribute forms across a network to collect and share key information The effort entitled ‘Health Assessment’ was presented to Congress as one of the initiatives to meet the mandated improved management of the service’s automation efforts
- Portfolio Management - Developed a process to examine a specific portfolio classified to contain certain automation efforts in various stages of development and delivery for the service
- Plan focused on evaluation of business case content used to compose E300/E53 in preparation for CPIC review, required access to Treasury and Confidential version of ProSight
- Remained current with OMB/Treasury mandatory attributes of dollar value, strategic or mission importance and organization
- Project Management evaluation (Work Breakdown Structure, Resource, Risk and Change Management), Technical Assessment focused on conducting Preliminary, Critical, Detailed and Final Design Reviews and Budget Assessment focused on establishing clear cost savings, examination of proposed and actual spend plans and evaluation of operation and maintenance costs
- Sr. Cost Analyst - conducted analysis and prepared reports to ensure contracts were within negotiated and agreed-upon parameters and cost control guidelines met.
- Prepared budgets and schedules for contract work and performed /assisted in financial analysis of funding profiles and variance analysis
- Prepared program plans to ensure program requirements and statement of work were captured and scheduled
- Performed schedule risk assessments to identify and mitigate program cost and scheduling risks
Senior Project Manager
Confidential
Responsibilities:
- Negotiated work request tasking and expenditures
- Reviewed and update contract financials with the Contract Officer (COTR)
- Planed, directed, coordinated and negotiated all contract activities, project support and subcontract relationships.
- Composed, monitored and oversaw work break down structures, miles stones and requirements, ensure official customer acceptance of deliverables
- Composed and conduct monthly Interim Progress Reports ‘IPR’ to Confidential executives and project management team
- Provided verbal presentation of status to the business stake holders and the Integrated Product Team (IPT)
- Managed work schedule of production staff, developers and subcontractors
- Managed tasking associated to the development of translation software that would support the agency’s need to produce vital tax publications in various languages
- Performed employee evaluations, counseling upon need
- Upon assuming management of the project the task was over budget, off schedule, erroneously staffed. Within nine months we are able to report the following:
- Re-scoped the project into manageable module releases
- Within one and a half months managed the development and presentation of a full Critical Design Review ‘CDR briefing
- Adjusted staffing from fourteen to three essential personnel (Chief Architect, Programmer, Documentation Specialist)
- Generated eight key documents - Critical Design ‘CDR’, Computer Operator Hand Guide ‘COH’, Administrator/Developer Guide, Release to Deployment, Transition to Support, Desk top software Install, Data Matrix
- Managed the 5081 implementation process
- Established and managed the training of the maintenance team
- Brought release 1 in on schedule and below budget
Senior Project Manager
Confidential
Responsibilities:
- Met regularly with the client to provide information updates of the technological approach translated in business terms
- Worked to balance the joint efforts of the various vendors (IBM, MSD, Deloitte) to meet the goals of the tasks
- Contributed to project plan development, work breakdown ‘WBS’
- Demonstrated excellent relationship building skills utilized daily in working with the Program Management office (IBM) to facilitate successfully meeting the client’s software needs
- Met and present information to the various business units Business Oversight group ‘BOG’, Business Oversight Department ‘BOD’ that is compose of various Confidential senior executives
- Acted as onsite project management for the joint MSD/Deloitte team for development of system technical specifications
