SUMMARY

• Sr. Project/Program Manager with over 12 years of experience specializing in IT project management, streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue
• Proven record of success leading all phases of IT projects. Managed all phases of the software development lifecycle (SDLC) for custom solutions. Project Management experience across variety of projects, including BI, Datawarehouse, ERP, E - Commerce, Application Dev and Business Process efforts
• Expertise in development, maintenance and communication of IT Program Governance Structure, Roadmap, Escalation Path(s) and Communications Plan
• Accountable for Program delivery within time, cost and quality constraints. Managed and escalated risks, issues and dependencies across the program
• Expertise in facilitating Agile methodology in capacity of Product Owner and Scrum Master. Expertise in creating and managing Epic, Product Backlogs, Use stories, slim UML and Velocity charts.
• Successfully implemented Agile process called Acceptance Test Driven development (ATDD) across the entire Program
• Expertise in conceptual design of new ideas and the preparation of proposals
• Business strategist planned and managed multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
• Expertise in creating the program flow and defining schedule, cost, deliverables, and integrations points
• Experience using Oracle PPM cloud for project billing and contract management including billing for project work, managing capital asset project cost and tracking internal project cost.
• Using Oracle PPM Cloud defined business rules to control which expenditures can be charged and by whom. Also, used out of box integration feature to push cost to MS project from PPM Cloud for project cost and budget management
• Experience managing multiple projects concurrently from one portfolio and different portfolios
• Excel Confidential Vendor negotiation and creating SOW
• Created work breakdown structure (WBS) and identified required resources
• Managed project execution of deliverables, while monitoring and updating changes to project documentation to ensure adherence to budget, schedule, scope, and quality
• Build Client Relationship and participated in Business Development
• Excellent communicator, leveraged technical, business, and financial acumen to communicate effectively with client executives and their respective teams
• Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures
• Expertise in Project Management Techniques: Work Breakdown Structures (WBS), Project scheduling, GANTT Charts, Milestone Tracking and PERT Chart
• Experience and knowledge of cost/benefit Analysis, ROI, buy/build and SOW's
• Expertise in creating documents such as Business need, Strategic proposals, RACI, Project Health Card, Proof of Concept, Project Charter, Project Plan and Project Schedules and Calendars
• Expertise and ability to Coach, mentor, and lead personnel within technical as well as functional team

AREA OF EXPERTISE:

• IT Strategy and Planning
• Budgeting & Forecasting
• Quality Management
• Resource Management
• Project Scheduling
• IT Governance
• Testing/QA/Rollout/Support
• Team Building & Mentoring
• Offshore Development
• Client Relations & Presentations
• Business & IT Planning
• Risk Management
• Vendor Management
• ROI Analysis
• System Development
• Executive Presentations

TECHNICAL SKILLS

Databases: Oracle 10g/11g, SAP MDM, DB2, Teradata, MS SQL server

BI Tools: Hyperion, Toad, OBIEE, Business Objects, Cognos, Datastage, Informatica, SQ Server Management Studio, Pentaho

Testing Tools: Test Director, Win Runner, Load Runner, Quality Center, Quick Test Professional, HP Quality Software, JIRA

Business Modeling Tools: Rational Requisite Pro, Rational Rose, MS Visio, Clear Case, ClearQuest

Change Management Tools: Rational Clear Quest, Test Director, Confluence

Project Management Tools: MS Excel, MS Word, MS Project, wikis, PPM Clarity, JIRA, Confluence, AgileCraft

Version Control Tools: Microsoft Share Point 2007, Rational Clear Case

Software Development Methodologies: SDLC, RUP, Waterfall, Agile, Scrum

Standard: ISO 9001, CMM, SWIFT, Basel II, SOA

Languages: C, C++, Java, SQL, PL SQL, HTML, Visual Basic, .NET

Operating Systems: Windows NT/95/2000/XP/Vista/7, UNIX, Confidential Mainframe, Mac, Windows VISTA/ NT, (Apache & MySQL)

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Program Manager/Product Manager

Responsibilities:

• Program Manager for Confidential Diabetes product launch
• Managed $1.5B revenue generating product - MiniMed 670G product
• Spearheaded IT program of ten Minimed Outcomes interrelated projects. Monitored and tracked all ten projects under the program
• Championed and developed clinical marketing as function in Confidential Diabetes
• Developed and maintained data and integration architecture blueprint for Minimed program
• Coordinated with the client, Global counterparts, stakeholders, Data Science and Research and development team on weekly as well as daily basis
• Identified Risks, Issues and interdependencies of all the ten projects
• Spearheaded team of more than fifty resources globally
• Managed User Interface (UI) specifications for Minimed Outcome App for launch in ten different regions while enhancing existing Web Application for U.S. Confidential the same time
• Led and coordinated Minimed App specification discussion with JAPA, EMEA, APAC, LATAM, US and CANADA region
• Acted a Liaison between Marketing objective and IT specification and development
• Conducted weekly and daily status call with IT team to ensure App is being is developed as per the UI specification
• Coordinated with the data integration team and developers to track and monitor the project for effective timelines
• Resolve any conflicts in achieving project goals (expectations, delay in delivery, resource availability and allocation, etc.); recommended corrective action and ultimately drove to resolution
• Actively participated in data and security review with Security Committee (Marcomm)

Environment: Windows, MS Project, Oracle PPM Cloud, MS Office (MS Word, MS Excel, MS Powerpoint, MS Visio), Jira, Python, SQL Server,Data Lake, Matlab, Informatica, One Note, One Drive, Sharepoint, Service Now

Confidential

Program Manager/Project Manager

Responsibilities:

• Program Manager for Confidential &T’s in-house MyBI Application
• Spearheaded IT program of five major Business Intelligence (BI) related projects. Monitored and tracked Program related projects.
• Ensured projects/programs are defined, tracked and communicated in a consistent and effective manner
• Partnered with IT and business leadership to define opportunities and prioritize projects based on pre-defined criteria (return on investment, productivity, compliance, etc)
• Directed project managers/stakeholders with business case development
• Ensured projects within the portfolio are delivered on time, within budget and with quality
• Spearheaded a team of more than hundred resources, onsite as well as offshore
• Formulated and Maintained Business Strategies and created roadmap for further consolidation
• Analyzed all the MYBI Application projects and identified the pain points.
• Implemented Acceptance Test Driven Development (ATDD) approach in all the five projects under ‘MyBI’ Program
• Created Business need and justification for a BI dashboard so that stakeholders could monitor the test progress for each scrum team under the program
• Conducted Scrum of Scrum to identify issues, risk, and progress of each Scrum team
• Monitored and communicated any production issues with ‘MyBI Application’ to the client and proactively resolved the issues
• Continuously reviewed resource optimization while maintaining skill & capacity
• Presented formal status to multiple audience levels in IT and the Corporate business community
• Business development and client engagement
• Worked with PMO office to analyze and formulate strategies. Created and presented best practices, standards, and program process improvement suggestions to VP of Chief Data Office (CDO) department
• Developed and contributed to the achievement of established department goals and objectives and adhered to department policies, procedures, quality standards and safety standards.
• Managed fixed bid projects and budget efficiently and effectively
• Championed Confidential ’s strategies Confidential client site ( Confidential &T). Promoted Confidential and its strategies to improve Confidential &T’s processes
• Along with MyBI projects, involved in defining scope and creating Baseline for new projects in 2019

Environment: Windows, MS Project, Oracle PPM Cloud, MS Office (MS Word, MS Excel, MS Powerpoint, MS Visio), Teradata, MicroStrategy, Sharepoint, Cognos, OBIEE, Confluence, Jira

Confidential

IT Project Manager

Responsibilities:

• Managed projects related to Confidential ’s oil wells survey and scheduling process across all phases of the software development lifecycle (SDLC)
• Collaborated with PMO to finalize business case and benefits management
• Monitored workflow and made timeline adjustments as needed
• Created Work Break down structures, Project Charters and Business Case
• Managed resource and capacity planning for all phases of the projects
• Developed Status reports, cost estimates, and resource plans
• Identified Risks and made vital decisions across all phases of the project
• Supported development and software quality assurance to ensure optimal progress and product stability for end users
• Adjusted project milestones as needed. Managed a team of fourteen resources

Environment: Windows, MS Project, PPM, MS Office (MS Word, MS Excel, MS Powerpoint, MS Visio), Teradata, MicroStrategy, Sharepoint