SUMMARY

• A well - rounded and results-oriented IT Project Manager with proven experience in Information Technology Service Management, Project management, Process improvement, Service delivery and Agile Methodology.

TECHNICAL SKILLS

Project Management: Agile, JIRA, MS Projects, IPWC, Rational Portfolio Manager (RPM)

Frameworks/API's: Ionic4, Angular.js, Vue.js, Third Party API’s, Dialogflow, STT, TTS, Chatbase, Python, Django, MySQL, Redis Server, Google Material, React Native, Laravel, Mysql, StripeApi, Drugbank Api, AdobeSync, RESTFul API

OS/Platform: UNIX (Linux/AIX), Ubuntu, DOS, Windows 8, 7, XP, NT, 2000, Solaris, System Z, TPF, zTPF, DevOps, Confidential Bluemix, Hadoop

Languages: Java, JavaScript, C, C++, Lisp, Assembly, Perl, Fortran, Java, Html, Sql, Pl/Sql, SQR

Databases: Oracle, SQL Server, Sybase, Informix, DB2, Maria DB, MySQL

Software: TOAD, UltraEdit, Beyond Compare, vi, Emacs, Hummingbird, Citrix, Mercator, Shareplex, SQL Lab, WinSQL, STAT, CRT 4.0, Kintana, Irise

Content Management Oracle User Productivity Kit (UPK)

Cloud: AWS, Private Cloud, Talemetry, Oracle Fusion HCM, Blockchain

Test Management: HP Quality Center, PeopleSoft Test Framework, QTP

Change Management: Rational Tools Concert (RTC)

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

• Senior Project Manager responsible for managing team of Developers, Designers, Business Analysts, QA with Global Team located in Canada, US, Europe & Middle-East, Latin America, Asia-Pacfic
• Managing 5 Web & Mobile app (Android & iOs) projects using Agile/Waterfall Hybrid.
• Mason AI Chatbot mobile app that receives questions from users in text or voice, tries to understand the context and provide relevant responses. This is a Web and Cloud based product. Hybrid App with Ionic4, Angular 6, Third Party API’s, Dialogflow, STT, TTS, Chatbase, Python, Django, MySQL, Redis Server, Websocket. This App is implemented across Hyundai automotive in South Korea
• SkiptheVisit - Telemedicine App - Responsive App that links patients / customers to their own Family doctor or medical specialist for the purpose of requesting prescription medication renewals online. Vue.js, Google Material, React Native, Laravel, Mysql, StripeApi, Drugbank Api, AdobeSync
• Loblaws LMS - for Android & IoS apps using AngularJS, Laravel, Vue.js, HTML,CSS
• Money SweetApp - Ionic plus Angular JS, Google Firebase, Google cloud functions
• Laundrez - LaundrEZ is a Android/iOS app that for on demand laundry and drycleaning services usingJava, Javascript, CSS, Objective C, PHP Framework, Code Ignitor, Mysql
• Setup JIRA, Wiki and systems for a new project. Added Confluence Pages and integrated with Slack Channel. Utilized Shared files and Google spreadsheets.
• Conducted Daily Standup Calls, Weekly Sprint Demo sessions with team and client
• Responsible for interviewing and Hiring a new team members to the company, for On-boarding new team members to a project using On-boarding Form, Introduction to Project Management Weekly Sheet
• Identified Scope Creep by comparing client requirements to SoW and pushed back out of scope work
• Created Project Estimations using 3 point estimate, Project Delivery Plan and updated it,
• Created Project Meetings recordings and Knowledge Transfer Sessions (KT) recordings using Loom
• Responsible for Closing Project & Tracking Projects Budgeted Hours
• Assisted in Resource Planning and allocation to projects
• Created Issues & Bugs in JIRA and assigned to developers. Created JIRA Board and setup weekly sprints in JIRA and used JQL to run queries to gather status on different issues and bugs
• Conducted weekly Sprints for Agile/Scrum Projects to provide Demo and obtain user acceptance
• Setup and led weekly touchpoint calls with clients for status updates, pipeline, prioritization of product backlog.
• Conducted calls using Google Hangout with Global Team located in Canada, US, Mexico, Russia, India
• Managed Prioritized Product Backlog with Product owners.
• Managed Project in different phases - Initiation & Kickoff, Planning, Execution, Close
• Managed Delivery of SRS & Wireframes for Design Phase
• Attended weekly status with upline management to review resource allocation and project budgets
• Provided weekly Budgets report to up line. Provide consolidation of key metrics downloading data from Hubstaff and analyze data for recommendation to reduce Cost Variance
• Added new resources to JIRA, Slack, G-drive, Bitbucket, Invision, Hubstaff & monitored and reviewed monthly hours for contractors

Confidential, New York, NY

Project Manager

Responsibilities:

• Managed a Global Team of 25+ resources to implement Splunk for Daimler Worldwide
• Run daily scrum meetings with a global team, participate in release, pre-sprint and sprint planning
• Track and manage team risks and issues arising and work with Scrum team to remove impediments
• Managed 'Impediments' & 'Blockers' & Prioritize Product Backlog
• Deliverables Utilized the Splunk Search Processing Language (SPL) and knowledge objects to develop and interpret Splunk queries
• Designing and engineered Splunk content
• Leveraged Splunk tools to generate graphs, reports, alerts, dashboards, and visualizations

Confidential, New York

Program Manger QA

Responsibilities:

• Program Manager responsible for managing team responsible for the execution of test scripts by team of 17 members for QA testing of GSP BANCA - a rollout for Global Sales platform across countries including Gulf.
• Assisted in successful QA execution & reporting for Gulf countries - United Arab Emirates (Dubai), Bahrain, Oman, Qatar
• Agile Project Manager responsible for managing offshore project team of 10+ members and 5+ Developer & QA Team members onshore. Multiple projects for HOLIDEX reservations system linking hotels directly to various Global Distribution Systems (GDS) and travel Web sites.
• Run daily scrum meetings with a global team, participate in release, pre-sprint and sprint planning
• Track and manage team risks and issues arising and work with Scrum team to remove impediments
• Managed 'Impediments' & 'Blockers' & Prioritize Product Backlog
• Track and report on progress of the Sprint, Facilitate the agile process