SUMMARY:

Highly motivated Medical Technologist//Sr. Analyst/Implementation Engineer with strong Healthcare IT experience in Lab, AP and POC systems and strong problem solving and technical skills seeking new opportunities.

TECHNICAL SUMMARY:

Software: Windows (95, 98, NT, 2000, XP, 7, 8.1, 10, Server ), IBM AIX systems, VMware, MS Office Suite, SQL Server, Oracle, Advantage, Cache, Instrument Manager, LabDAQ, SCC Soft, Cerner Millennium, Confidential (Magic, CS,6.0), SunQuest, Epic, Teletracking, CareMedic, HL7, ASTM, RFID, Iatric, Forward Advantage, Dragon, Voicebrook, Telcor,RALS

WORK EXPERIENCE:

Sr. Project Lead

Confidential, New York

Responsibilities:

• Manage POC implementation projects including Change Management
• Managed Networking assessments and implementations
• IT Liaison to Laboratory Operations
• Build, support, maintenance of Telcor POC middleware and Novanet
• Configuration and Troubleshooting POC devices

Transitional Confidential Manager

Confidential

Responsibilities:

• Acted as transitional manager of Confidential and Path special projects and Change Management
• Supported Accounting providing backend support for their Lab billing reconcile
• Renegotiation of maintenance contracts with vendors earning cost savings for the organization
• Sunquest Application Manager Maintenance and Support for integration of LIS
• Project Manager on SCC legacy data migration into Sunquest
• Managed and supported interfaces to and from Sunquest
• Managed Confidential NMI and MIS
• Managed POC device interfaces
• Managed Confidential Lab dictionary bill codes updates
• Managed and supported Sunquest and SCC Backups
• Managed and supported Cerner Legacy requisition conversion
• Managed and maintained Sunquest Print servers
• Managed change control requests
• Managed Pathology image projects, with Philips and Olympus vendors
• Supported Sunquest enterprise architecture updates

Confidential

Project Lead

Responsibilities:

• Interfaced PTH Module to Sunquest Power Path
• Provided Lab Support for new test and calculation addition
• Provided Access support with new staff and new Menu builds
• Provided interface support for HL7 and ASTM interfaces
• Provided Label printer support and guidance on Print server

Project Lead

Confidential

Responsibilities:

• Performed General Lab and Reference Test Build
• Advised Lab and PHA with CMS control for data propagation
• Performed and organized Interface build and testing with Integration team
• Assisted Staff with integration issues including Windows registry edits to correct Citrix conflicts
• Assisted with resolution of Billing codes standardization conflicts

Sr. Lab and POC Interface Lead

Confidential

Responsibilities:

• Provided project management support for multiple LIS implementations
• Assisted and Liaison Product Management team on software updates
• Perform configuration of dawning boxes for analyzer communication
• Tested, Supported and managed bidirectional interfaces on Mirth to Confidential for LIS Analyzer/POC communications
• Instructed clients and staff on RS232 and ASTM analyzer communications

Clinical Project Leader

Confidential

Responsibilities:

• Analyzer interfacing (Coulter, Provue, Bactec, Stago, Advia track/Centalink) for POC and BioMed devices
• Workflow analysis for Lab and Order Management module implementation
• Performed Pathology report build
• Performed Printer build including Universe, Lab Module, and Windows 2008 sever
• Performed Person dictionary updates, access menu and CDS builds
• Troubleshooting compatibility issues involving with Confidential 6 and 64bit platforms
• Coordinated OM and Laboratory module Go - live
• Coordinated Forward Advantage Communication Director implementation
• Coordinated Voicebrook Implementation (Dragon Medical)
• Coordinated Iatrics Mobile Lab and MNO Implementation
• Submitting and testing DTSs to correct Confidential software issues
• Marketed "Who moved my Cheese" concept to hospital staff to help the organization cope with change

Sr. System Integration Project Lead

Confidential

Responsibilities:

• Support HL7 interfaces through Iatric interface engine for many of the Hospital systems (PACs, Centricity, Endoworks).
• Project Managing and Coordinating capital projects (Ecare, TAPS)
• Assisted PACs administrator in DICOM integration project
• Performed workflow analysis to ensure efficiency of software implementation
• Troubleshoot HL7 issues POC and BioMed devices
• Lab Test code Mapping for TAPS and Ecare projects
• Managed bill code implementation of the order sets, procedures and tests
• Negotiating with Vendors to reduce Capital budget costs
• Organizing Technical meetings and calls to facilitate project implementation

Sr. System Analyst

Confidential

Responsibilities:

• Consult with Lab users/stakeholders, management, vendors, and technicians to assess computing needs and system requirements.
• Coordinate with all stakeholders to ensure that deliverables for new systems or modifications remain on target.
• Assist in the formulation of project objectives for RALS implementation the Laboratory department across 3 Hospitals and analyze cost vs. benefits for the proposed project.
• Identifying FDA and CAP regulatory needs
• Assist with test script creation and unit testing

Product Manager and Sr. Implementation Engineer

Confidential

Responsibilities:

• Medical Technologist liaison to Informatics Project Management group
• Assisted Product Management group on new Lab software/middleware development project
• Performed Workflow analysis for software implementation
• Testing new software and offering development team design suggestions on Lab LIS/Middleware and Inventory Management (RFID) projects
• Managed development teams for interfacing middleware software for POC and BioMed devices
• Troubleshooting POC installation & interface (HL7, ASTM) issues
• Managed Standard Database Project for Middleware/LIS
• Establishing relationships with vendors and resolving high level issues to better serve clients
• Finding creative solutions to internal and external issues
• Liaison with Sales to develop appropriate sales model

Systems Analyst

Confidential

Responsibilities:

• Supporting, testing, and maintaining HL7 interfaces for POC and BioMed devices
• Reconciled global revenue ledger/spreadsheets for various facilities within the organization
• Assisting users in developing, implementing and validating test plans
• Maintain record of daily data communication, transactions, issues, and remedial action taken, and installation activities
• Confer with users/stakeholders, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
• Supporting and documenting SQL to meet client and organizational needs
• Maintain record of weekly staff meetings, updating and adding projects to team agenda.

Application Engineer-Implementations

Confidential

Responsibilities:

• Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
• Stay abreast of advances in technology
• Maintain record of communications with clients, and record action taken.
• Manage backup, security and user help systems.
• Train users in the proper use of software, and hardware.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Research Analyzer/LIS compatibility issues and interfaces testing
• Performed pin out for RS232 analyzers to connect them directly and indirectly to LIS Devices
• Supporting and validating ASTM analyzer interfaces
• Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
• Coordinated with Sales department to maintain current accounts and develop new accounts

Software Tech Support Agent

Confidential

Responsibilities:

• Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
• Answer inquiries regarding computer software and hardware operation to resolve problems.
• Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
• Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
• Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
• Researched software and hardware compatibility issues
• Test computer programs, including coordinating the installation of computer programs.