Authentic transformational leader with demonstrated talent for developing successful motivated teams. Recognized by colleagues as a highly ethical intrinsic motivator that is known as the voice of reason in negotiations. Results-driven strategic planning in line with long-term corporate growth strategies and continuous improvement initiatives. Focused on delivering cross-functional solutions using balanced collaboration resulting in on time product delivery.

SUMMARY OF QUALIFICATIONS

• Professional in my field with more than 12 years of demonstrated enterprise-scale web application and analytics implementation project management experience coupled with a Master's degree in Project Management, Bachelor's
• degree in IT Security and professional certifications in Six Sigma and Project Management.
• End-to-end business solutions, Lean Six Sigma process improvement, ITIL processes, data analytics/mining/trend analysis, problem-solving, root-cause analysis, conflict resolution, negotiation skills, custom solutions, external customer facing, consulting, business process improvements, off-shore/virtual team oversight,
• Security: business continuity/disaster recovery planning, security controls technical/physical/administrative . Project Management: MS Project, Smartsheet, task/deliverables/milestone tracking and reporting, ROM
• estimating/baseline/variance tracking and reporting. Roadmaps, scorecards, executive dashboards and timelines. Change management, risk management, communication planning, critical path management, budget management and lessons learned. Banking, healthcare and business technology industry processes. SDLC, business technology and
• business operations management. Facilitated JAD sessions and Kaizen events.
• Platforms: Windows, Mac, Unix/Linux IBM P series x86 architecture, Cloud, SaaS, SMS.
• Unified Communication IP networks voice, internet, SMS, IM, mobile, IVR, e-mail, video, data .
• HCM Systems Enterprise Resource Planning: Taleo, PeopleSoft CorasWorks Force.com EnLight, Made2Manage. Waterfall and agile development serving as Scrum Master using Agile, Lean, Just-In-Time, Feature Driven.
• Technical Writing: Strong verbal, presentation and written communication skills, wikis, courseware development/delivery, policies procedures, end-user guides, block diagrams, on-line help, information mapping.
• Content Management Systems: Astoria, Arbortext, ClearCase, RDM, SharePoint 2010, XML, cloud solutions. System Architecture: DTD development, CSS design, XSLT translations, Digital Asset Management DAM .
• Software: Office365, Adobe Acrobat, PhotoShop, Illustrator, ImageReady, Dreamweaver, FrameMaker, RoboHelp , Corel Draw, Designer, Micrografx , Microsoft .NET Framework, SharePoint, Project 2010, Word, PowerPoint, Excel, Access, Visio, FrontPage , TopLeaf, UltraEdit, XMetal, Salesforce, Digital Asset Management

IT Service Management: OnTime, Remedy.

• Championed project task level estimating and variance tracking at CONEXIS. Result: Trending reports captured a 60 variance in year one. Process improvements resulted in a 44 reduction in project estimating variance by year two of program implementation.
• Program manager of the Affordable Care Act rollout to 10 states for a major healthcare carrier. Result: In the first 10 months of operation, the solution earned 1.2B in revenue.
• Streamlined management of projects within the PMO by designing a Project Management Information System PMIS for CONEXIS using SharePoint 2010 to work in conjunction with MS Project and provide on-demand reporting. Created Key Performance Indicators KPI to capture project scorecards providing real-time dashboard views of the health of projects. Result: Improved communication and collaboration between teams and on-demand executive dashboards that were real-time.
• Reduced maintenance support from 52 to 31 over a period of 3 years, at CONEXIS, by bringing awareness and introducing an incentive program. Result: Conversion of the PMO into a profit center instead of a cost center.
• Served as a member of the corporate steering committee for CONEXIS, forecasting growth strategies, performed metrics gathering and trend reporting. Managed a 17M resource budget allocation and a 12M project portfolio. Result implemented a clearly defined three year plan. Championed a proactive vs. reactive approach to strategic planning.
• Managed a collective intelligence content personalization web search engine initiative for Texas Instruments. The enterprise solution was designed for an external customer and was integrated with a system block diagram digital asset management library. Result: Engagement increase of 35 in the first 3 months.
• Defined full cross functional requirements for an asset management system to house 300K system block diagram asset records for Texas Instruments. Integrated and administered the proprietary Digital Asset Management DAM library over an 8 year period for the Sales Marketing team. Administration of the system included full asset lifecycle accountability maintained through traceability matrix. Asset library was used for inventory management, rating, metadata management, optimization, reporting, asset maintenance, process flows, roadmaps, and exporting digital assets into Content Management System for sales kit distribution and product end-user guides.
• Result: Implementation of the digital asset library improved brand consistency and integrity, reduced the cost of lost/reproduced work, improved collaboration, and condensed critical time to market by 20 .
• Implemented and managed a 2M enterprise Content Management System CMS global program for Texas Instruments over a 6 year period. Architected and administered all lifecycle workflows for a multi-system global client/server infrastructure virtual server farm, web/ application/database, SAN storage and 800 thin/thick clients using database bridges . Managed a cross-functional virtual team through multiple Lean Six Sigma process improvement projects deploying new functionality and features of the CMS. Result: Implementation of the XML content management system saved an estimated 6.5M/yr. by reducing the workflow critical path 54 .