SUMMARY:

Offering around 25 years of experience in Information Technology in Casinos, Lottery Systems, Betting, Telecom and Banking sectors. Experienced in project and program management while providing end - to-end solutions and leading through all phases of large-scale technology rollout including risk management, planning, cost analysis, budgeting, implementation, quality control/assurance, change management, crisis / escalation management, oversight management, security along with talent acquisition, knowledge management for employees. Knowledge of service level agreements, operational level agreements, and their development and implementation. Strong competence to collaborate with Senior Leadership for providing strategic inputs and IT vision and implement new technologies and generate business; comprehensive understanding of Information Security. A seasoned and proven business and technical partner with a talent for building teams, systems, and policies that propel organizational growth and success. Create effective business strategy and objective business case development that encompass goals, opportunity, value, feasibility, and risk containment.

KEY AREAS OF EXPERTISE:

• Project & Program Mgmt
• Strategic Planning
• Application and Software Development
• IT infrastructure
• IT Strategy
• Budgetary management
• Business Process Eng.
• Stakeholder & Vendor Management
• Information Security
• Application Architecture
• SW Analysis & Design
• Business Analysis
• Risk Management
• Feasibility Analysis
• Agile & Waterfall SDLC
• Earned Value Analysis
• Requirements Analysis
• Change Management
• Operations Management
• Project Quality
• Training/ Talent Management

TECHNICAL PROFICIENCY:

Languages: Java, C/C++, SQL, HTML/XML, UML, Pascal, FORTRAN, COBOL, BASIC, Ada., Unix shell, Servlets

Platforms: HP-UX 9.x, 10.x, 11.x, AIX, Linux RDH/Debian, X-Windows, Windows PCs, Workstations and Servers

Databases: Oracle, SQL Server, Access, MySQL

Security: PKI, Java & Smart Cards, LDAP, CRL’s, Certificates, Firewalls, Policies, MS PKI, XMLDSig.

Software: MS Office, Project, Project Server, Visio, Exchange, GD-PRO, Rational Rose, ClearCase, Confluence, Jira, Slack, Skype, ServiceNow, G-Suite, SmartSheet, SharePoint, BO, Salesforce, Siebel CRM, Clarity, SAP, CA PPM, SDLC, Waterfall, Agile/Scrum, Kanban

EXPERIENCE:

Confidential, Las Vegas, NV

Program Manager

Responsibilities:

• Managing the Sports Betting and Online Gaming Programs under the newly created partnership, Roar Digital, between Confidential and MGM Resorts International. Managed day-to-day operational aspects of projects delivering within scope, budget and time.
• Worked closely with local, US and international teams while managing relationships, program priorities, risks and expectations.
• Identified resources needed, assigned responsibilities and guided the project teams effectively.
• Communicated program information, updates, and improvements to cross-functional teams, stakeholders and senior leadership.
• Worked closely with Product & Marketing for UI/UX mobile registration,
• Led the team effort for the project implementation and delivery of the SW, HW, training for the opening of the BetMGM sportsbooks at all MGM properties in Las Vegas
• Managed the planning and delivery of all kiosks at the MGM properties in LV as well as the MGM Detroit

Confidential, Las Vegas, NV

Program Manager, Product Development

Responsibilities:

• Reporting to the CTO, responsible for delivery of multiple product development streams ensuring delivery on time and on budget.
• Acted as NV Product Owner for retail (Kiosk & Terminals), and mobile betting (mobile IOS & Android).
• Planned and directed project schedules and monitor budget/spending.
• Worked closely with Project Delivery Managers/Scrum Masters to ensure product development teams are aligned with delivery, objectives and timelines.
• Assisted with planning, coordination and oversight of product deployments.
• Provided guidance to ensure quality processes and standards are followed, documented, maintained and are accessible. Worked closely with key business stakeholders (CEO, CFO, CTO, CPO, and CMO) to prioritize key deliverables and agree on delivery schedules and provide visibility on product roadmap priorities and status of work in progress.
• Managed the Release Process and was responsible for SW releases for all states and locations in US.
• Supervised two or more Scrum Masters and Business Analysts which in turn were responsible for 2-3 Development and Quality Assurance teams and participated in all Agile Ceremonies.
• Managed all mobile app vendors
• Defined effective processes to optimize dev lifecycle in an agile environment which improved delivery

Confidential, Boston, MA

IT Senior Project/Program Manager

Responsibilities:

• Led the team effort for the casino implementation of the SW systems, gaming HW and applications required for the opening of the Confidential.
• Managed the vendor relationships for the key product vendors including negotiation of contracts, level of investment, project and operational costs, SOW, vendor performance, ability to meet deadlines and deliverables.
• Lead multiple concurrent high risk and complex projects throughout the entire project lifecycle including business case development, requirements, analysis and design, QA & Testing, UAT and implementation.
• Evaluated new products suggested by the business by analyzing the offerings and providing the business with options and were responsible for all project communication, meetings, status updates, and risk and vendor management.
• Worked directly with senior property and corporate leaders leadership across all departments to define the product strategy and roadmap.
• Supervised 3-4 junior PMs providing leadership, coaching and best practices in project management
• Managed and coordinated several gaming and non-gaming vendors including Confidential, Everi, Atrient, VisuaLimits, Veridocs, Genesis Gaming, Oracle, NRT, Angel Eye, GPI, TCS, Aristocrat, Scientific Games
• Responsible for 10 million IT SW and 25 million HW budget implementations for the resort opening

Confidential, Las Vegas, NV

Systems Implementation Senior Project Manager

Responsibilities:

• Plan and coordinate all aspects of Confidential projects from inception to implementation across multiple departments.
• Develop and document descriptions of assigned projects/products and write and maintain technical specifications.
• Support the coordination of the activities of multi-disciplinary teams in the achievement of project objectives and outcomes.
• Facilitate the flow of information among team members on assigned projects.
• Participate in removing project barriers and roadblocks and develop and submit for approval budgets and schedules for assigned projects.
• Participate in identifying, evaluating and selecting or recommending the selection of vendors for assigned projects.
• Develop, track and report on project progress, resource, staff, assets and schedules and project metrics.
• Review the delivered results and the team’s performance and adapt as necessary.
• Help develop a feature-based release, milestone, and iteration plan to deliver on the vision.
• Managed & implemented over 60 projects around the US on time, schedule and budget in the last 3 years
• Implemented successfully Casino single & multisite ERP systems (Accounting, Security, Surveillance, CRM, Marketing, Table & Slot Management, Analytics, Mobile opeartions)
• Managed & implemented projects with a range of 500k to 10 million in revenue including SW, HW & services

Confidential

Senior Operations Manager

Responsibilities:

• Apply business and technology skills to meet client expectations for technical competency, process innovation, cost savings and quality; identify market trends and opportunities to propose and deliver innovative, value-driving new solutions leveraging new technologies. Gather, translate and communicate customer technical and business needs into a solution architecture that can be delivered on time, on budget and deliver value to the client.
• Exceeded Sports Betting Gaming Gross Profit targets for 2012 and 2013.
• Management of about 50 personnel in terms of IT, strategy, policies, operations, HR, payroll, P&L, accounting, finance, budget, hiring, bank & vendor relationships, logistics, contracts, board of director’s proceedings and liaison between the company and OPAP S.A.

Confidential, Atlanta, GA

IT Technical Project Manager

Responsibilities:

• Led implementation and operation of lottery integrated gaming systems worldwide on-time, on scope, on budget, based on LOTOS O/S, Terminals, multimedia content system, on-line and instant games with retail and online agencies and customers. Accountable for analyzing business processes and their feasibility while recommending alternative solutions to ensure smooth operations.
• Developed and maintained business requirements specifications while handling the project teams with comprehensive IT skills.
• Prepared release preparation plan for implementation, transition and data migration.
• Ensured that the business requirements, system architecture and security, data model communicated effectively to enterprise teams without ambiguity.

Confidential

R&D Project Manager/ Technical Security Manager

Responsibilities:

• Expertly led enterprise technology & security projects from concept through implementation, with full accountability for timelines, milestones, risk assessment, and budget. Managed the IT support and helpdesk section which was responsible for the infrastructure of 150 people including HW, SW, Servers, Network, Applications, E-mail, Internet, Intranet, Phone, Fax, Firewalls, Proxies.
• Managed, architected, designed and participated in pre-sales activities and technology implementations for several Government tenders.
• Managed, investigated, designed and wrote proposals for many European and Greek R&D projects.

Confidential, Fort Collins, CO

Software Design Engineer, Service Control Manager

Responsibilities:

• Managed the complete life cycle of development/ support projects including analysis of the client requirements; translating new ideas into clients solutions; requirements development; delivery, support, analysis and documentation for full secure client authentication for the Service Control Manager (SCM) Command Line Interfaces and GUI. Investigated, architected, designed, developed, tested, documented, and/or maintained components of the Software Distributor (SD) of the HP-UX operating system.
• Improved SCM security by developing code using public/private key, digital signatures technology, and Java 2 security mechanisms.
• Investigated, designed, and implemented on-the-wire Encryption for the SCM product using the HP IPSec/9000 technology.