SUMMARY

• Project Manager with 11.6 years of experience in Banking, Insurance, Healthcare and retail industries.
• Experience working with marketing, data visualization, and customer service tools
• Assessing Businesses and envisioning the Architecture road map on Enterprise, IT and Applications solutions based on the Vision and Goals of the entities.
• Expert in developing effective working relationships with the client teams to understand and support requirements, scoping / prioritizing projects, developing strategic plans to implement technology solutions, and effectively managing client expectations.
• Thorough working knowledge of PMO operations, IT project portfolio management, cost/ variance analysis, budget forecasting/tracking/control, resource modeling/ forecasting/ leveling, project planning/scheduling/controlling, project/executive dashboards, performance/ status tracking, trend analysis and projects prioritization of multiple projects in parallel.
• Waterfall, Rational Unified Process (RUP), Agile DevOps with Scrum Master Project methodologies usage as per project needs along with Budgets.
• Trained & implemented in Org. work culture - the Six Sigma, Scrum, DevOps, PMP and CMMI approaches.
• Multi-project teams resource team mobilization and ramp-up and demobilization based on architecture built and projects.
• Good visibility at process creations, improvements and its compliance, change management, and has created & implemented the Presales bid management cycle and handled the Projects Management successfully and looks after its knowledge repository requirements and training fulfillment.
• Confident, pro-active, analytical, fast learner, assertive, detail-oriented candidate with excellent multitasking capabilities to perform exceptionally in ever changing and stressful environments.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

TECHNICAL SKILLS

Microsoft office tools: MS Project, MS Visio, MS Word, MS Excel, MS Access, MS Powerpoint

Databases: Spanner, Hive, Oracle, SharePoint, PeopleSoft, SAP, SQL Server, MS Access, MySql

Project Management and Documentation tools: JIRA, Confluence, Lucid Charts, Monday.com, MS Project, Trello

Operating System: Windows 95/NT/2000/XP

Methodologies: SDLC, Agile, Scrum and Waterfall

Certifications: Lean Six Sigma, Kaizen

Reporting tools: JIRA, Postman, Tableau, Power BI

Testing tools: Quality Centre, HP ALM

PROFESSIONAL EXPERIENCE

Confidential

Project Manager and Scrum Master

Responsibilities:

• Acted as an Agile Coach for the 2 teams working on different projects and guided and mentored upper management on adoption of agile values.
• Created weekly and monthly reports and created Jira dashboards for project tracking
• Facilitated Scrum ceremonies including Daily Scrum, Sprint planning, Backlog refinement, Sprint Retrospective and Sprint Review/User Demos.
• Created Resource planning, Project Forecasts, Project validation and audits with PMO team
• Co-ordinated extensively with Security, PaaS, DevOps L2 & L3, Cloud Network, Test Data Management and Service Delivery teams.
• Co-ordinated with companion team and worked and aligned on dependencies
• Created project timesheet buckets for the team and also to the companion teams and monitor project budget on weekly basis.
• Worked with team in creation of all user stories, estimation, project milestones and track them closely.
• Emphasized the importance of Inspection and Adaptation and ensured that retrospectives resulted in outcomes that were clear and could be implemented in future.
• Drafted Technical User Stories for application integrations with companion team (GIV, Teradata, Omni Reporting Engine)
• Worked with business team and IT Teams collaboration. This included a dedicated Webex teams group chat for collaboration and participation of Business team members in Sprint Planning and by-weekly Demos.
• Tracked the performance of teams using velocity trends
• Ensured that team members understood the importance of stories being in correct columns and statuses.

­­­­­­­­­­Environment: Scrum, JIRA, Oracle PPM, Google cloud, Spanner DB, Mongo DB, Micro Services, OpenShift, Kafka, React UI, Splunk, AMQ, Node JS, Oracle DB, Python Script, Airflow.

Confidential

Program Manager and Scrum Master

Responsibilities:

• Full project life cycle ownership: successful project delivery including full implementation from initiation to deployment for one major or several minor initiatives simultaneously;
• Reporting on project success criteria results, metrics, test and deployment management activities.
• Preparing estimates and detailed project plans for all phases of the project.
• Procuring adequate resources to achieve project objectives in planned timeframes;
• Managing the day-to-day project activities and resources and chairs the project management team meetings;
• Providing status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership;
• Managing project scope and changes;
• Managing ongoing quality control and participates in quality issue resolution;
• Building and maintaining relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives;
• Organizing Sprint Planning meetings, including reviewing the Product Backlog and collaborating with the Product Owner and the Core Team to identify user stories to be included in the next Sprint.
• Conducting Sprint Review Meetings to review the scope and functionality delivered in previous Sprint.
• Organize Sprint Retrospectives with the Scrum Team to improve process & techniques continuously.
• Ensure the team abides by the SCRUM rules and guidelines.
• Hold Daily SCRUM meetings to enable Team to synchronize work and communicate issues and road-blocks to the Product Owner.
• Empowering the Scrum Team, and shielding the Scrum Team from outside influences and distractions.
• Assisting the Product Owner in maintaining the Product Backlog.
• Encourage the timely completion of tasks in a cost-effective manner and ensure top quality results.
• Lead meetings; keep team members focused and facilitate groups to reach timely consensus.
• Detect when a process is in trouble; draft impact analysis; propose and implement resolution.

Confidential

Program Manager

Responsibilities:

• Lead complex and multi-disciplinary projects.
• Planned requirements with internal stakeholders and usher projects through the entire project lifecycle.
• Managed project schedules, identified risks and clearly communicated goals to project stakeholders. Kept the leadership team abreast of the project deadlines and progress.
• Developed a project plan/timeline, resourcing plan, and obtained alignment from stakeholders.
• Collaborated on projects and managed and executed on deliverables, while provided clear and timely communications to stakeholders and worked independently to develop options and recommendations and implemented solutions.
• Defined and built data collection, analysis, and reporting capabilities and developed and maintained reports, dashboards, and other tools. Managed data infrastructure development and reporting projects for Miller.
• Managed a portfolio of projects, ensuring coordination of shared resources, common activities, and other dependencies across projects.
• Developed and managed program financials including forecasting, profitability, Invoicing and expense management.
• Maintained the client relationship and kept the client and stakeholders engaged in the project through status reporting, issues management and risk management. Effectively interacted with audiences at all levels.
• Partnered with the client to understand the organization and determined potential project impact, and to tailor the project approach, plan and deliverables accordingly.
• Participated in business development including the expansion of existing projects, responding to RFP responses, client presentations and executed Statements of Work (SOW)
• Support the development of internal processes, documentation and knowledge sharing.
• Balanced program workload and staffing according to project/program and organizational priorities and goals.
• Experience in all phases of a Software Development Life Cycle (SDLC) and non-technology project lifecycle including the identification of the business problem, business case and project plan development through project management and closeout.
• Liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.

Confidential

Sr Business Analyst

Responsibilities:

• Acted as a liaison between the developers and management staff and was instrumental in resolving conflicts between the management and technical teams.
• Conducted meetings/interviews and JAD sessions with stakeholders to collect business requirements. This information along with the vision document was used to transform business requirements into System Requirement Specifications.
• Prepared business workflow models that cover "How" business processes are accomplished.
• Identified the business requirements from the end users keeping in mind their need for the application and documenting it in MS Excel and MS Visio for the developers.
• Conducted milestones planning of the project through walkthroughs and meetings involving various leads from development, QA and technical support teams.
• Created and managed project templates use case project templates, requirement types and traceability relationships in Rational Requisite Pro.
• Designed workflows and allocated permissions within SharePoint 2010.
• Created Analysis Model and Data Model and used these artifacts to develop the Design Model: Class Diagrams, Collaboration, and Sequence Diagrams.
• Created Use Case Model and detailed use cases in conjunction with the project team to define the features of the application and to be used by the development team.
• Helped the QA team to devise the test plan for the application by explaining the vision document and the business case.
• Attended change request meetings to document corresponding changes and implemented procedures for enforcing changes through defect tracking using Rational Clear Quest.

Environment: : UML, MS Visio, Rational Requisite pro, Enterprise Architect, MS Office, Enterprise Architect, Quick Test Pro, MS SharePoint, Mercury Test Director, Agile Methodology.

Confidential

Business Analyst

Responsibilities:

• Prepared interview questionnaires for the users and gathered requirements to write specifications and to shape software development process.
• Documented business workflows textually as well as in UML diagrams, according to RUP for a better understanding of the user community.
• Organized meetings with the development teams to elicit use cases and document them.
• Created and managed project template use case project templates, requirement types and traceability relationships in Requisite Pro.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams using MS Visio.
• Involved in executing test cases, evaluating test results and preparing test summary reports.
• Worked as a liaison between CRM analysts and users.
• Documented timely reports using MS Project 2000.
• Conducted analysis on Trading Lifecycle in front-office to back office systems and documented with diagrams
• Checked business readiness and determined activities of flow.
• Assisted CRM Analyst in customization of sales force CRM as per the requirements of the stakeholders.
• Designed and developed GUI front-end for the product, as well as a concise and intuitive API to enable the creation of new applications using existing components.
• Maximized leverage of the system by mapping the business requirements to existing components MOSS 2007 and provided Visio diagrams of new components needed by the business for approval of the project principals.
• Assisted in assigning roles and application of activities and workflows.

Environment: Rational Requisite Pro, MS-Visio, Microsoft Office 2003 (Word, Excel, PowerPoint), MS Project 2000, Windows XP, Agile methodology, UML, RUP, MS Visio, Java, Web sphere Application Server, Oracle8i.