SUMMARY

• Certified ITIL, Scrum Master and Project Management Professional (PMP). I have been involved in the field of technical project management, business process reengineering and software development for twenty years.
• Major areas of expertise include technical project planning, execution, controlling with special emphasis on quality, resource, budget and risk management in the midrange, desktop and mainframe environments.
• Other areas of expertise include understanding of complex networks, data communication and data security management.
• Received advanced project management training in all the Project Management Body of Knowledge (PMBOK) areas.
• Worked in corporate system development and developed project plans, Statement of Work (SOW) and business requirement documents.
• Have worked towards integrating technology with the projects' processes in order to add value to overall business development.
• Have experience with the methodologies like ITIL, Agile, Waterfall and CMMI.

TECHNICAL SKILLS

Operating System: Windows Vista, Windows XPSoftware MS Project 2013, MS Word, MS Excel, MS PowerPoint, MS Access, Primavera SureTrak, Developer 2000

RDBMS: Oracle

Programming: Structured Query Language (SQL)

Process Knowledge: ITIL, Agile, Waterfall, CMMI, SDLC, PMBOK, EVM.

Networking: Network Topologies, Protocols, Components and Client - Server Architecture

Web Technology: Web security system, server-based web applications, and database model, automated content management system and streaming technology.

PROFESSIONAL EXPERIENCE

Confidential

Enterprise IT Project Manager -Senior

Responsibilities:

• Lead HA (High Availability) project for eCommerce Blueprint.
• Investigated potential HA infrastructure solutions for eCommerce end-to-end solutions with eight cross-functional technical teams.
• Documented the process for final HA infrastructure deployment for eCommerce end-to-end solution.
• Managing a project on a global mobile device policy implementation.
• Managed a project to upgrade the SAP components (CRM, GTS and SRM) for SharePlex upgrade project to version 9.1 for supporting data replication at the Lewisville, Texas datacenter for TI.
• Leading an organizational program to develop the roadmap and to implement iCinga monitoring tool by replacing BMC Patrol PM for infrastructure and service monitoring with the objective of monitoring the network, servers and applications in a secure and reliable way. The program encompasses 25 global sites with the custom requirements for individual sites.
• Led an enterprise program to move servers, storage and appliances from existing Utility, General, Ed Tech, IT VM, EAIT and DCIT cores to one pair of next gen Data Core at Lewisville and South Campus Data Centers using Nexus 9K with 100G network connectivity to increase bandwidth 10X. The objective of the program was to simplify the current x6 cores down to x1 core and provide significant bandwidth increase within the core and connectivity to and from the core.

Confidential

Project Management Specialist / Transition Manager

Responsibilities:

• Managed the data center migration efforts for four customers (Tenet, HPHC, O&M and GHC) from Noida 127 to Noida 144 in April 2016. This was a part of the SNG (Services Network Governance) program for data center migrations in India.
• Led the NextGen project for the migration of BNSF to DSOM (Dell Services Operations Manager) from OPAS V3. This included the migration of functionalities for seven ITIL recommended service areas.
• Worked with Dell Cloud Clinical Archive (DCCA) for Disaster Recovery (DR) solutions for the hospitals like St. Joe’s of Texas, Northeastern Vermont Hospitals, Porter Healthcare and Monongahela Valley Hospitals. The projects required building up of the disaster recovery infrastructure by using Meditech applications.
• Lead a large project for data center migration for CoreLogic. The program included migration of approximately 6000+ servers from the data centers at Westlake and Santa Ana to the data centers at Quincy and Plano.
• Managed a critical audit effort for Dell IS for IBM software and hardware compliance for different accounts in UNIX, Linux and Windows environments.
• Negotiated with approximately 400 project resources for obtaining system information from different accounts using IBM software.
• Led a program for Dell IS for SDMS Process Measurement and IS Productivity Measurement using ITIL service management methodology.
• Negotiated with the process owners and service owners to refine the metrics for measuring their success.
• Provided monthly report to IS leadership with productivity data from the IS Service Areas.
• Led the Cerner Technology Upgrade project, where the Cerner Millennium system at Northern Arizona Healthcare (NAH) required numerous system upgrades and reconfigurations in order to support the planned migration to the 2010 version of the Cerner Millennium clinical information system code, meet the utilization requirements anticipated with the implementation of CPOE, and establish a highly available environment for the clinicians and other staff that use the system.
• Performed major milestone tasks for the Cerner Technology Upgrade project such as, Production DB Server Migration, Firmware Upgrades, HACMP upgrade, Production Testing of HA Configuration, IBM WebSphere 6.0 Upgrade, IBM AIX 6.1 Upgrade, Oracle 11.1 Upgrade and Oracle Character Set Conversion.
• Installed and configured three Multum servers and put them into PRODUCTION for Northern Arizona Healthcare (NAH). This was required to improve system’s performance.
• Completed successfully Remediation and Transition projects for Catholic Healthcare Partners (CHP). Led the Remediation and Transition activities for the four significant service areas.
• Managed budget and financial aspects of the projects rigorously including budget forecasting and periodic evaluation of Cost Performance Index (CPI).
• Effectively used MS. Project, Clarity and Timeline to track and evaluate projects' progress.
• Maintained SharePoint for maintaining projects' artifacts and as a communication tool with projects' stakeholders.

Confidential, Dallas, TX

Program Management Consultant

Responsibilities:

• Assigned to the ScenPro account as a Program Management Consultant for deployment of $7.6 million program for Department of Defense (Navy).
• Planned and led projects that required infrastructure build up and application development for various naval bases.
• Developed the blueprint of implementing CMMI level 3 processes at ScenPro for effectively managing the projects/programs.
• Supervised application development efforts using Agile methodology and Target Process.

Confidential, Dallas, TX

Project Manager / Consultant

Responsibilities:

• Assigned to the Confidential account to provide professional IT project management services.
• Provided project management services for Confidential Online application enhancements by leading the resources from the application and implementation teams.
• Developed plans for quality assurance and implementation management.
• Gathered and analyzed requirements for the projects pertaining to supply chain logistics.
• Developed project communication plans for timely communication exchange between the projects’ stakeholders and upper management.