Scrum Master Resume

SUMMARY

CSM Certified Scrum Master and SSM (SAFe) Scrum Master with over 5 years of EMR/EHR implementations. Experienced in project management, product management, healthcare facilities, training and consulting, client & consulting firms’ relationships, and software development life cycle to deliver satisfactory product.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

Manage team dependencies and collaborate with other Scrum Masters to enhance operational effectiveness
Support, coach and mentor Product Owner on implementing Agile Methodologies and continuous improvement with minimal interruptions to the process.
Facilitate and execute strategies to improve backlog.
Proven experience tracking and monitoring key Agile Performance Metrics and communicating team velocity and progress of release & sprint.
Actively collaborating with stakeholders and developers to facilitate and promote effective communication
Facilitating daily stand - up, sprint planning, retrospective and sprint review/demos
Knowledge of agile methodology and frameworks like Scrum, Kanban, Crystal, XP etc.
Strong knowledge of Scrum theory, rules and practices, and ability to coach others.
Strong knowledge of various estimation techniques.
Drive relentless improvement through the Inspect and Adapt event.
Experience dealing with multiple projects and deadlines in parallel.
Working experience with Agile scaling frameworks (SAFe)
Strong knowledge of Agile techniques such as User Stories, Tasks, Backlog Tracking, Burn Down Metrics, Velocity, Continuous Integration and Testing, ATDD, TDD, Pairing, Automated Testing, Agile Games.

Confidential

Scrum Master

Responsibilities:

Guided the team on using Agile Principles and Scrum framework practices to deliver just in time value to customer.
Coached Product Owner in understanding the importance of grooming product Backlog often and breaking User stories to the most minimal form using SMART goals and INVEST criteria.
Thought and Mentored entire team on Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews and, sprint retrospective.
Assisted with RTE on the ART for PI Planning to ensure the process is successful.
Facilitated Iteration Events and attended Scrum of Scrum to discuss dependencies and risks
Developed solutions and mitigated problems when applicable.
Provided an atmosphere to resolve conflicts amongst the Scrum teams
Coaching the team to higher levels of Agile maturity within a sustainable pace of change to become self-organizing and high performing team(s).
Currently working as Scrum Master for two teams onsite and remotely. Sprints are 3 weeks cadence.

Confidential

Scrum Master

Responsibilities:

Removed impediments and blockers to the team’s ability to perform
Acted as a buffer between external distractions to minimize disruptions
Assisted in the coordination of operational issue resolution
Facilitated team development, mediates conflicts protecting the team and encourages healthy team dynamics
Fostered team responsibility, self-accountability, transparency and self-organization
Leveraged coaching skills to help the team learn to solve its own problems
Helped the team to develop, capture, and analyze metrics to facilitate team improvements
Promoted transparency through healthy communications and data integrity
Facilitated continuous improvement and the development of a learning culture on teams
Worked with Product Owners and team members to learn and practice healthy backlog management and prioritization practices
Prepared for and facilitates release planning with teams
Assisted in dependency management and cross team coordination

Confidential

Project Manager/Implementation Specialist

Responsibilities:

Drive assigned implementation projects through successful go-live, with hands support, improving client revenue and cutting administrative cost by $20,000 annually.
Work closely with the Sales & Account Management teams to understand each client’s unique implementation needs and timeframes.
Work with clients to define solution to needs or problem areas and determine scope of investigation required to obtain solution.
Identify opportunities and actively participate in process improvements related to enhancing health plan quality.
Provided end-user training during implementation on different EMR/EHR applications in different healthcare facilities with different Healthcare IT consulting firms.
Manage client expectations, concerns, and issues using JIRA.