CAREER PROFILE:

• Experienced PMP IT Professional with 12 years of extensive background in managing the Software Development Life Cycle (SDLC) of mainframe, client server and web based applications
• Forward - focused Project Manager with 4 years of experience in concepts of end-to-end project planning and implementation from scope management, effort estimation, risk analysis to quality management in line with process
• Seasoned professional, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple projects in a matrix organizational structure
• Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives
• Proven track record in leading technical, cross-functional teams in the delivery of complex systems within established cost, schedule, and performance goals.
• Experienced in coordinating, negotiating and motivating outside vendors and off-shore resources in support of time line and IT project deliverables
• Proven experience in m onitoring onshore & offshore delivery management for technical deliverables of concurrent projects
• Having a client focused approach to work with abilities in delivery management, focusing on maximizing customer satisfaction with the process compliance (SOX) and deliver the deliverables on time

DOMAIN EXPERTISE:

• Healthcare (General Ledger)
• Banking (Credit Cards, Transaction Management)
• Retail (Customer Interaction)
• Manufacturing (Automobile)

SKILLS:

• IT Consulting & Solution Delivery
• Client Management
• Stakeholder Management
• Team Building & Mentoring
• Application Support & Maintenance
• Process Enhancements
• Risk and Issues Management
• Task Allocation / Resource Management
• Change Management
• Quality Management
• Conflict Management
• People Management

TECHNICAL SKILLS:

Operating System: WIN’NT, WIN98/95, Windows XP, MS-DOS, MVS OS-390

Groupware: Lotus Notes (R4.5, R4.6 and R5), LotusScripts

RDBMS: SQL Server 7, Oracle 8

Languages: Java 2, Html, JavaScripts, VB 6, VBScripts, SP, Crystal ReportsASP, JDBC, Servlets

Mainframes: COBOL 2, DB2, JCL, VSAM

Tools: Expeditor, Changeman, Fileaid, Remedy, Strobe, Jobtrac, Xmit, NDM, Remedy, File Manager

ENGAGEMENT OVERVIEW:

Confidential

Project Manager

Responsibilities:

• Lead discussions between the development and business teams to capture business requirements, use cases and acceptance criteria
• Involved in analyzing the risk, establishing contingency plans and initiating mitigating action.
• Providing direct reports with knowledge and direction, and guides their
• Tracking Project Budget maintains project docs, report project status to stakeholders, assist teams in coordination with business.
• Handling the change control procedure gaining agreement for revisions to the projects from project sponsors.
• Developing project schedule plans and strategies, estimate resource requirements, develop and monitor work plans for completion of project tasks
• Developing detailed team task plan to identify tasks, resources and target date schedules
• Providing guidance to project resources in establishing work priorities and prompt delivery of project tasks
• Conflict / Issue Resolution among teams - keeping in view the business objectives
• Monitoring and manage team morale and provide leadership presence to motivate the team
• Implementing and managed project changes and interventions to achieve project outputs
• Interacting with cross functional teams, helping business achieve its objectives
• Working effectively in global team distributed across geographic locations
• Participating in the development of project management best practices
• Maintaining project documentation and updates to relevant knowledge management bases
• Negotiating use of resources in a matrix management environment

Confidential

Project Manager

Responsibilities:

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Defined and initiated projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Coach, mentor and lead personnel within a technical team environment.
• Presented periodic Dashboard reports on the current program, future opportunities and client issues.
• Provided delivery management to ensure customer satisfaction and ability
• Monitored project activities and advised staff of issues due to resource availability.
• Oversaw the production support SLAs and ensure that all the batch programs strictly adhere to the SLAs.
• Rendered 24/7 support.
• Organised daily reviews of production tickets, weekly review with senior management on the trend and report progress on improvement areas and actions.
• Ascertained that the production tickets were monitored and brought under the threshold.
• Distinctively related the incidents to the service requests created.
• Assured that all the deliverables were delivered as per SOX compliance.
• Developed monthly RCA (Root Cause Analysis) report and having meeting with the client.

Confidential

Project Lead

Environment: MVS OS-390, WIN NT, COBOL 2, JCL, SQL Server 2000, Jobtrac 3.5, Champs, TOADEclipse

Responsibilities:

• Involved in detailed analysis & design done for Fixed Report module.
• Instrumental role in testing and reviewing components those are to be delivered to onsite.

Confidential

Project Lead

Environment: MVS OS-390, VSCOBOL II, DB2 8, JCL, VSAM, Strobe, File aid 8.8.2, Changemen 5.5.2, Jobtrac 3.5, NDM 4.4, XCOM 6.2, Xpediter 7.4

Responsibilities:

• Formulated the requirements at offshore.
• Carried out the analysis and prepared the list of jobs which has taken more CPU time which covered Procs, COBOL and DB2 programs.
• Developed the list of statements procs, COBOL and Db2 programs using strobe tool.
• Rendered suggestions for alternative options given by onsite and offshore to reduce CPU time for a job.
• Dexterously sent the test results, defect log and unit test deliverables to onsite PM.

Confidential

Team Lead

Environment: MVS OS-390, VSCOBOL II, DB2 8, JCL, File aid 8.8.2, Changemen 5.5.2,Jobtrac 3.5, NDM 4.4, XCOM 6.2Scope

Responsibilities:

• Instrumental role in reviewing client’s requirements.
• Formulated specifications like Issuing Log, Remote Management System (Time sheet).
• Actively involved in coding, unit testing and debugging.