Program Manager Resume
Overland Park, KS
CAREER SUMMARY:
Program/Project Manager with 13 years of experience. Managed up to 6 teams of more than 20 members on projects with combined budgets of over $200 million annually. Developed Project Management methodologies from the ground up to guide a new department. Adept at completing some of the most demanding and highly visible projects for 2 separate organizations. Authored and edited project documents, technical manuals, and policy and procedures manuals.
SKILLS AND PRACTICAL KNOWLEDGE:
- PMP Experience
- Matrix Leadership
- Strong Relationship Building Expertise
- Business Management
- Alteryx Experience
- Manage Multiple Projects
- Extensive Change Management experience
- Strong Interpersonal Skills
- Risk Management
- Organizational Vision
- Vendor Management
- Life Cycle Management
- Microsoft Office incl Excel
- Program Management
PROGRAM/PROFESSIONAL EXPERIENCE:
Program Manager
Confidential, Overland Park, KS
Responsibilities:
- Confidential provides wireless services to 270 million people and is the 4th largest wireless carrier in the country.
- Provided Program Management for 6 PMs across the United States in the construction and implementation of Confidential to provide better speeds/denser penetration for Confidential ’s Mobile Data network.
- Extensive use of Change Management techniques.
- Daily reporting for distribution designed to inform all levels of management on the progress of the program.
- Analyzed data to identify areas with project needs and inadequate implementation progress and to suggest actions for improvement.
- Directed regular meetings to ascertain detailed project progress, outline next steps and assist in problem resolution.
Project Manager
Confidential, Overland Park, KS
Responsibilities:
- Managed moderate to complex projects to support nationwide Telecom Backbone/Transport systems.
- Extensive use of Change Management techniques with Clarity and other tools.
- Successfully project managed the deployment of Confidential ’s next generation transport network to completion.
- Provided leadership for the management of the 30 large and medium sized projects to deploy network elements, including extensive change management of scope, cost and schedules
- Took over 6 highly complex projects in mid - stream as team members left the group or retired. Able to be up to speed in 2 weeks.
- Using underwriting interviews, ExamOne makes the life insurance underwriting process quick and convenient.
- Conducted personal history interviews over the phone with people of all languages and ethnic groups for life insurance underwriting.
Business Manager
Confidential, Mesa, Arizona
Responsibilities:
- Agility provided physical therapy and sports rehabilitation services.
- Managed 16 employees in the day to day operations of a Physical Therapy clinic.
- Re-wrote Policy and Procedures manual to comply with federal HIPPA laws and better define work expectations of employees.
Program Manager\Systems Engineer
Confidential, Lenexa, Kansas
Responsibilities:
- Managed, planned and coordinated the testing and integration of all department wide infrastructure projects, including advanced Release Management planning, Vendor Management and documentation preparation.
- Implemented new, department wide project management methodologies, which included the training, mentoring and motivation of 8 project managers.
- Provided leadership to teams of 20+ members in attaining the successful completion of over 50 major projects with time frames of up to 3 years.
