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Program Manager Resume

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Overland Park, KS

CAREER SUMMARY:

Program/Project Manager with 13 years of experience. Managed up to 6 teams of more than 20 members on projects with combined budgets of over $200 million annually. Developed Project Management methodologies from the ground up to guide a new department. Adept at completing some of the most demanding and highly visible projects for 2 separate organizations. Authored and edited project documents, technical manuals, and policy and procedures manuals.

SKILLS AND PRACTICAL KNOWLEDGE:

  • PMP Experience
  • Matrix Leadership
  • Strong Relationship Building Expertise
  • Business Management
  • Alteryx Experience
  • Manage Multiple Projects
  • Extensive Change Management experience
  • Strong Interpersonal Skills
  • Risk Management
  • Organizational Vision
  • Vendor Management
  • Life Cycle Management
  • Microsoft Office incl Excel
  • Program Management

PROGRAM/PROFESSIONAL EXPERIENCE:

Program Manager

Confidential, Overland Park, KS

Responsibilities:

  • Confidential provides wireless services to 270 million people and is the 4th largest wireless carrier in the country.
  • Provided Program Management for 6 PMs across the United States in the construction and implementation of Confidential to provide better speeds/denser penetration for Confidential ’s Mobile Data network.
  • Extensive use of Change Management techniques.
  • Daily reporting for distribution designed to inform all levels of management on the progress of the program.
  • Analyzed data to identify areas with project needs and inadequate implementation progress and to suggest actions for improvement.
  • Directed regular meetings to ascertain detailed project progress, outline next steps and assist in problem resolution.

Project Manager

Confidential, Overland Park, KS

Responsibilities:

  • Managed moderate to complex projects to support nationwide Telecom Backbone/Transport systems.
  • Extensive use of Change Management techniques with Clarity and other tools.
  • Successfully project managed the deployment of Confidential ’s next generation transport network to completion.
  • Provided leadership for the management of the 30 large and medium sized projects to deploy network elements, including extensive change management of scope, cost and schedules
  • Took over 6 highly complex projects in mid - stream as team members left the group or retired. Able to be up to speed in 2 weeks.
  • Using underwriting interviews, ExamOne makes the life insurance underwriting process quick and convenient.
  • Conducted personal history interviews over the phone with people of all languages and ethnic groups for life insurance underwriting.

Business Manager

Confidential, Mesa, Arizona

Responsibilities:

  • Agility provided physical therapy and sports rehabilitation services.
  • Managed 16 employees in the day to day operations of a Physical Therapy clinic.
  • Re-wrote Policy and Procedures manual to comply with federal HIPPA laws and better define work expectations of employees.

Program Manager\Systems Engineer

Confidential, Lenexa, Kansas

Responsibilities:

  • Managed, planned and coordinated the testing and integration of all department wide infrastructure projects, including advanced Release Management planning, Vendor Management and documentation preparation.
  • Implemented new, department wide project management methodologies, which included the training, mentoring and motivation of 8 project managers.
  • Provided leadership to teams of 20+ members in attaining the successful completion of over 50 major projects with time frames of up to 3 years.

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