SUMMARY

• Project Lead with more than 20 years of IT related experience.
• Worked as a project consultant, contractor, and employee.
• Dependable and organized team player with the ability to communicate effectively and efficiently.
• Skilled Confidential building relationships with employees across all levels of an organization.

TECHNICAL SKILLS

• CA Clarity, Dash, MS Teams, Service Now, MS Power BI, Azure, TDP (IBM Rational Tool Suite), Quality Center, PRISM, CMPM, tSpace, ReqPro, Rally, iTrack, JIRA, IBM Jazz Platform, One Tool, Q, ATT Connect, tProcess, Niku 6 (Primavera)
• Compass, eRoom, Seibel, Oracle 9i,11i and Oracle Financials, LDAP, MS Project, MS Project Professional, MS Server, Teamcenter, Word, Excel, PowerPoint, Visio, SnagIt, Teamcenter, RUP, Dreamweaver, PVC Tracker, AutoTester
• Mercury Test Director 8.0, Lawson Procurement Suite, E.piphany, WebLogic, WebSphere, ASP, iPlanet, e - Commerce, Novell Netware, Net Dynamics, SAP, Documentum and ERP, Siebel, MSSQL, VMware(Windows, Linux and Mac OS X)

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical Project Manager

Responsibilities:

• Managing 5 project in the Bank Cards Operations as well as General Ledger and Accounting space.
• This work stream will be migrating jobs, debit, credit card processes and functions from Confidential platform to the new Confidential platform.
• We will interface with technologies like, Mulesoft, SNET2.0, and Tibco API’s. And vendors like CIF, FIS, First Data, CX Loyalty and Tsys.
• We are also creating new reports using SAP Accounting & Finance BOBJ / BW.

Confidential

Sr. Infrastructure Program Manager

Responsibilities:

• Remotely managing 12 workstreams with 4 PMs. Provided senior guidance and direction on a large transformation, integration, and development program. Worked hands on with the PM’s throughout the project life cycle ensuring that projects were delivered on time, on budget, and with the highest quality and standards.
• Implemented an Oracle Retail and ERP solution for a retail chain. Utilizing Oracle 9i/10g, Oracle Application 11/12g, Oracle Retail (RMS, RPM, Reim, WMS). Delivered a cloud - based procurement and inventory process on a single cloud platform with in-depth reporting on all commercial operations. As well as improved on finance operations and data management.

Confidential

Sr. Infrastructure Project Manager / Program Manager

Responsibilities:

• Successfully managed multiple ETG DCO/DCX data center migration projects as well as a WAN Enablement project for the Confidential Program.
• Led a team of 50 to build new infrastructure to support migrating 300 ATM clients that was obtained in an acquisition.
• The project consisted of new infrastructure, upgrades, new circuit installs and capacity upgrades to enable the datacenters.
• The hardware has been stood-up, providing Card Services with the ability to complete file transmission or replication for client data and the ability to move secure data from the old bank to the new bank.
• Coordinated data center moves, decommissions and site setups, leading a cross functional virtual team in preparing server area for power and network connectivity. Worked with the team to review and update diagrams and list for racks.
• Ensured server deployment protocol, including, labeling and packing equipment, cables and rails. Identified and scheduled upgrades to be performed during migrations. Executed server deployment plan by shutting down servers, storage, and networking devices according to established protocol.
• Validated that inventory has been Inspected, cleaned, repaired, and re-inventoried prior to reloading racks. Worked with vendors to schedule equipment moves, electrical setup, circuit connectivity and other vendor related items.

Confidential

Sr. Project Manager / Program Manager

Responsibilities:

• Managed a companywide Enterprise Test Modernization Program. This was a massive effort to create an “on-demand and self-service disposable test environments for Dev, IST, Pre-Prod and performance. This effort impacted 800 applications/teams and multiple vendors.
• The goal was to incorporate Agile and DevOps to allow for quicker and more efficient testing environments. Utilized cloud base technologies and VMware products including VRealize (VRO / VRA), PAS and Ansible.

Confidential

Principal-Technical Program Manager (Team Lead)

Responsibilities:

• Responsible for IT application portfolio and program management for the Confidential data warehouse application team, including all aspects of the SDLC, application work intake, resource capacity planning, and acting as the single point of contact for the application delivery organization interfacing with other IT and business stakeholders (Retail Sales and Marketing Org) on project related efforts.
• Led the ABI (Analytics & Business Intelligence) project team and cross functional teams to complete projects within allotted timeline and budget using agile methodologies. Guided technical projects from original concept through final implementation. Helped to define project scope and objectives. Developed standard processes and procedures for scrum masters and delivery leads to manage projects ensuring consistent delivery including detailed work plans, schedules, project estimates, resource plans, and status reports.
• Supporting a Big Data platform, maintaining a data-lake. Supporting tools like Power BI on MS Azure platform using technologies like Hadoop, Workbench, Python, OpenShift, Apache, API and other cloud based technologies.
• Accountable for a team of 50 (PM/Scrum Masters, Data Analyst, Dev. and Testing) resources managing the solution from start to finish.
• Maintained platform that supported 50 business driven self-service users, 250 IT supported self-services users and 3000 corporate Power BI users. Collaborated with Cricket Clients to define project scope and objectives. Met weekly with IT and Business Operations clients to identify priorities, made recommendations as related to risk and issues.
• Worked with tech leads to standardize processes and procedures for scrum masters and delivery leads to manage projects ensuring consistent delivery including detailed work plans, schedules, project estimates, resource plans, and status reports. Met weekly with IT Ops leadership to cover risk, issues, and ensuring that we were meeting client and leadership SLA’s for reports. Identified solutions, paths forward and discussed process improvement as it related to report functionality.

Confidential

Senior PMO Technical Team Lead

Responsibilities:

• Senior PMO Team Lead with 28 direct reports, 3 release managers and 25 or more Lead PM’s that provided end-to-end project management and/or program management throughout the lifecycle. Led and managed virtual, cross-functional teams, using dotted-line authority to deliver a completed project and/or service for all Technology Development applications and tools.
• Responsible for detailed planning including program/project structure & staffing, estimating, resource allocation and assignment, detailed scheduling, critical path analysis, consolidating project plans into an overall program plan and negotiating any sequencing conflicts.
• Assessed, planned for, and managed project/program risks including mitigation & contingency plans. Managed issues, jeopardies, escalations and problem resolutions. Defined project/program scope and ensured changes to scope and deliverables was managed using the change control process.
• Governed and maintained tSpace which is made up of IBM Connections, Confluence, WiKi, Kaltura Video and custom code. tSpace is an Confidential & Confidential intranet that allowed users to communicate, post data and videos.
• Managed portfolio budgets averaging $30 -$40 million but as high as $60 million a year
• Hosted weekly stakeholder leadership status calls with Dev, Testing, PMO and Productions Support, Associate Directors, Directors and AVP’s. Reviewed issues, risk and any yellow or red projects.
• Served as lead liaison with client and all parties necessary to complete projects. Worked with IT teams and clients to close gaps in process, training, and delivery areas. Worked closely with teams to be more proficient which led to higher performance and teamwork.
• Attended deployment plan reviews; provided deployment plan approvals and release GO-NO-GO approvals for PMO. Created PM shift schedules and attend deployment war room activities on deployment night
• Completed 6 month and annual reviews for employees.
• Oversaw a $15 million-dollar cloud migration for 20 applications, working hand and hand with multiple data centers across the US to get hardware setup and data migrated. The hardware setup was completed using Big Data, Cloud Computing and API technology.
• Directed a 2-year program effort to overhaul multiple process management tools. Worked closely with IBM to implement the IBM BPM tool. Coordinated reviews with IBM thru requirements, identified the design, infrastructure setup and identified a migration plan. The project was sunsetting 6 tools that supported thousands of users and data, this tool was used companywide which impacted 35,000 internal users.
• Implemented and or maintained internal tools and applications like ITRR, Rational, ITUP, tSpace, TDP, PRISM, Q, JIRA and ReqPro.

Confidential

Sr. Infrastructure Program Manager

Responsibilities:

• Managed multiple enterprise level projects and programs. Served as a program manager for the original iPhone project, setting up $15 million dollar back-up systems.
• Worked closely with multiple internal ops teams and Apple to complete this project. Also worked on Connected Car which was the largest Confidential $36 million dollars. Collaborated with external clients like GMC and Audi. Connected car was a project that equipped cars with internet access using a wireless local area network.
• Consulted with BEA on a $5 million-dollar implementation of BPM.
• Communicated status, risk & issues, as well as communicated day-to-day activities to all levels of management.
• Created Statement of Work, WBS, Risk Analysis, RFP, Contingency Plans, and Risk Mitigation Plans, Implementation plans, (NOC) Run Books, and various other documents.

Confidential

Sr. Project Manager (Consultant)

Responsibilities:

• Supported onsite implementations with comprehensive customer solutions. Clients consisted of Autotrader.com and Worldspan. Provided customers with solutions and services for the management of IT infrastructure, business information and application development, as well as building partnerships.
• Managed full lifecycle projects; from conception, planning, execution, production and release.
• Implemented the Find Your Dealer pages for the Autotrader.com website. Evaluated project feasibility, established priority, defined, planned and executed the activities necessary to reach the project objectives. Organized, facilitated and planned project meetings for the purpose of analyzing and solving problems, risk and or issues.
• Worked closely with business owners and IT staff to rationalize business requirements and facilitate successful implementation. Effectively communicated project status to management and kept business stakeholders informed of project status and all related issues.
• Managed the team workload, assisted with the definition and prioritization project from the DS07 program that ran concurrently. Continuously monitored project progress and proactively work to identify and resolve issues’ ensuring appropriate project documentation is produced.
• Completed a SharePoint portal conversion project with Worldspan. The project converted 6 Portals and 8 portlets from WebSphere to Microsoft Office SharePoint Server 2007 (MOSS 2007).