SUMMARY:

• A reliable and experienced individual who has 15 years of professional Human Resource Confidential Management, Leadership and Organizational Development experience:
• Leading corporate human capital management and Confidential initiatives by providing leadership and direction in: mergers, organizational implementations, personnel and performance management, Confidential management, training, compliance & safety.
• Offering robust strategic planning incorporating ADKAR & ADDIE methodologies utilizing authoring tools, analytics, management and consulting experience.
• Specializing in Confidential management, talent management, employee relations, supervising and training staff, teams or groups of up to 50 - 60 employees within multiple departments.
• Supervising training project management tasks by traveling to various inter-departments, standardizing and implementing Confidential initiatives and best practices using blended learning techniques and conducting instructor led facilitation's which improve ROI, organizational development and effectiveness, quality, compliance and safety.
• Developing enterprise Confidential models, communication plans, training plans and curriculum for training modules.
• Creating content for training manuals, how to quick reference guides, and user guides.
• Provided CBT/WBT deliverables via Visio, Adobe Captivate 8.0 9.0 Camtasia, Storyline & SharePoint 2018 and multiple ERP systems.
• Utilized Cornerstone Learning Management System (LMS), D2L, adult learning methodologies, Workday and train the trainer programs for customized learning experience and for stakeholder and staff alignment.

COMPUTER SKILLS:

Utilized systems and software packages and programs of: Microsoft Project, Technical Writing, IOT, SaaS, Success Factors, E- Learning, Cornerstone LMS, SharePoint 2018, Adobe Design Suites, Adobe Captivate, Articulate, Camtasia Studio 8, WebEx, (working knowledge of HTML), D2L, ADDIE model, Workday, Cloud HCM SAP, Oracle, ERP, CRM, Flash, PowerPoint, EDMS, Witness, Title VII, FMLA, ADA, ADAAA, ADEA, FLSA, ICIMS, HRIS Best practices, EEO, OFCCP, Regulatory Claims, FMLA, HIPPA, FERPA, COBRA, 401(K), Microsoft Office Suites, Project Information Technology Special Projects and Train The Trainer. Center of Excellence

PROFESSIONAL EXPERIENCE:

Confidential, Portland, OR

Transition Management Lead

Responsibilities:

• Create and conduct global communication in conjunction with global marketing and branding departments
• Implemented Confidential transition management principles and methodology across global platforms.
• Worked across leadership levels to prioritize initiatives, project launches, and associated communications.
• Assessed stakeholder readiness and build business cases for Confidential .
• Facilitated conversations and align cross functional, global teams in a virtual setting.
• Aligned and partnered with stakeholders to draft narratives around rollouts.
• Led transition management team. Led Center of Excellence team.
• Reduced business disruption around various sensitive corporate information security initiatives.
• Trained on Microsoft Office suites. Led training and Awareness Building.
• Led and developed training and associated materials to support transitions.
• Developed and delivered Confidential management transitional communication plans and materials for specific initiatives to generate momentum and raise awareness.
• Established trust and rapport.
• Worked proactively in an ambiguous environment.
• Used MS Office and other software applications to complete and manage tasks, schedules, and projects.
• Translated tech concepts so they can be clearly understood and adopted by end users in the business.

Systems & software used: Project Management, IT & Business Analysis, HCM Workday, Work Flows, Microsoft Office Suites 2016, SharePoint 2013 & 2016, Instructional Design, Gap Analysis, Articulate, Captivate, MS-Windows XP, Word, Excel, Outlook, PowerPoint, Access, Project, Publisher, Visio, OneNote, Access - 2013, Microsoft Dynamics CRM, Active Directory, Lync, GoToMeeting, WebEx, Skype, Camtasia Studio 8&9, Adobe Designer/Presenter, Zoom, SnagIT10, HTML, ASP.NET, Technical Training, Content and Documentation, Computer Based Training (CBT’s) Web Based Training (WBT’s), Instructor Led Training ( ILT’s), Audio Visual Troubleshooting, Oracle, RACI, ERP, and ADKAR Title V, Title VII, FMLA, ADA, ADAAA, ADEA, FLSA, ICIMS, HRIS Best practices, EEO, OFCCP, Regulatory Claims, FMLA, HIPPA, FERPA, COBRA. Microsoft Teams, Slack. Blue Jeans and Train the Trainer. Center of Excellence.

System Architect

Confidential, Houston, TX

Responsibilities:

• Complete global organizational analysis and assess organizational cultures and align to tailor Confidential management approaches/structure across platforms. End to end stack and full life cycle deployments.
• Select Confidential management models such as PROSCI, ADKAR, Kotter and 8Step for culture and vision alignment.
• Lead and identify Confidential risks and developed mitigation strategies and implement sustainability plans and best practices. Document lessons learned and utilize SuccessFactors and SharePoint 2018 for leadership development coaching, mentoring, document management and versioning control.
• Create communication plans, training plans e.g. CBT, computer bases training, ILT (instructor lead trainings).
• Lead and conducted alignment workshops for senior leaders e.g. VP’s CITO, CFO and Sr. project managers.
• OCM lead for one or multiple global teams. Use problem solving skills and out of the box thinking to develop and implement strategic solutions for internal and external customers across enterprise platforms globally.
• Identify Confidential sponsors. Identify and document organizational impacts of Confidential initiatives and plan adoption strategies. Implement sustainability plans.
• Utilize high-level Microsoft Dynamics (CRM, D365, SaaS, IOT. Success Factors SharePoint): Lead implementations and projects across the US & South America (the position allows work from home and 10% travel).

IT Security Breach Analyst

Confidential, Houston, TX

Responsibilities:

• Security Breach, Rapid Deployment IT Data Decryption Consultation Specialist for oil and gas clients.
• Ransomware decryption, internet and intranet triage, analyzation and network restoration.
• Respond to security breaches, review internal & external network traffic to create policies that intercept Malware
• Malware analysis and triage response to network attacks using scripting, network packet capture and other IDS capabilities.
• Executing scripts, data decryption, network restoration, corporate high- profile senior leaderships client interaction within oil and gas industries. Travel to oil rig via helicopter for data decryption, executing scripts for security breaches, Malware & Ransomware attacks to network.
• Second & Third -level support to review, triage, analyze, and respond to alerts received in SIEM and other cyber security detection tools.
• Endpoint Detection and Response (EDR), Network Full Packet Capture, Malware Sandbox, and SIEM
• Written and verbal communication at enterprise levels appropriate for senior leader CEO/CFO interaction/visibility.

Management Lead

Confidential, Boston, MA

Responsibilities:

• Lead Organizational Confidential Management Global initiatives for alignment, by conducting leader process workshops
• Assessed programs, training and organizational development needs within global organizations.
• Lead stakeholder analysis, design, development, implementation & evaluation of programs.
• Act as operations subject matter expert (SME). Work on adhoc project and events scheduling.
• Manage, design and deliver human resource Confidential management and organizational professional development deliverables, HSE recruitments and OFCCP affirmative action compliance initiatives.
• Create monthly professional development, trainings and deliverables program wide. Provide departmental metrics and evaluative training reports. Indebt knowledge of Agile & Waterfall lifecycles.
• Utilized SaaS, HCM Workday, ADKAR, PROSCI, CRM, ERP, SharePoint, SuccessFactors, SAP, HRIS, IOT, SaaS
• Provide program leadership throughout department(s) via face-to-face presentations, town hall meetings, webinars, departmental huddles and facilitations for multiple campuses. HR Generalist and benefits duties.
• Planed the scope and delivery method(s) of program deliverables, trainings and activities in accordance with mission and goals of the organization utilizing Confidential models, learning management systems, authoring tools & systems; such as, SaaS, Workday production support and implementation, Excel, Visio, D2L, SAP, Oracle, Captivate, SuccessFactors, Cornerstone and PowerPoint SaaS, IOT, AI. Led projects with system integrations, migrations and implementations utilizing PROSCI Practitioner eToolkit methodologies .
• Developed new initiatives to support Confidential and the strategic direction of the organization.
• Developed and implemented short and long terms departmental goals and objectives. Leadership Dev. workshops.
• Utilized strategic thinking to achieve successful outcomes for human resource organizational development programs: learning development programs and customer relationship deliverables.

Management Lead

Confidential, Houston, TX

Responsibilities:

• Complete Confidential Management Assessment
• Create Confidential Management Strategy
• Identify, Analyze & Prepare Risk Mitigation
• Identify & Manage Confidential Resistance
• Consult & Coach Project teams
• Conduct Leadership Development Workshops
• Track & Report Issues
• Create Confidential Management Plan
• Create 7X Communication Plan
• Create Sponsor Roadmap & Training Plans
• Develop Coaching Plan
• Lead Success Factor Initiatives
• Develop Resistance Management Plan
• Support & Engage Senior Leaders
• Coach Project Managers & Supervisors
• Coordinate Efforts with Specialists or SME’s
• Integrate Confidential Activities into Project Plan
• Evaluate & Ensure User Readiness
• Support Definition of Roles & Responsibilities
• Define & Measure Success Metrics
• Monitor Confidential Progress for Global Alignment

Confidential, Sugarland, TX

IT Technical Lead

Responsibilities:

• HIPPA IT compliance, Active Directory and CTSB applications. Deployment of compliance solutions & products & asset management basic server and Citrix administrations and data migrations.
• Plan, direct and coordinate the activities of the IT Business Systems & Confidential Management team.
• Design and deliver human resource Confidential management organizational development deliverables for core team, senior leadership and staff. Create monthly professional development, trainings and deliverables program wide. Provide departmental metrics and evaluative training reports. Indebt knowledge of Agile & Waterfall lifecycles.
• Utilized SaaS, Cloud HCM Workday, ADKAR, PROSCI, CRM, ERP, Oracle, PeopleSoft, SAP, HRIS, IOT, SaaS
• Facilitate communication between staff, management, vendors, stakeholders and other technology resources within the organization. Office 365 and Windows technical writing and conversion skills including EDMS documentation.
• Represent IT to business teams and build a unified consensus so that business and technology are aligned with (HIT) Houston Innovation Team’s company goals and vision.
• Provide an IT Strategic Plan that aligns and delivers outcomes enabling business strategies and new business capabilities. Provide project management strategic thinking, tactical planning development, evaluation and coordination of information and technology systems. Proactively identify, analyze, and recommend system business process improvements and manage and engage stakeholders.
• Create project business transformations. Liaison with senior executives and functional leadership to educate and enable technology and Confidential management solutions which benefit the organization.

Confidential, Houston, TX

Process Confidential Management Specialist

Responsibilities:

• Liaised with CEO, CFO and stakeholders to implement full life cycle organizational Confidential management and project management deliverables in incremental phases; regarding, governance, changes in policies, regulations, compliance, safety trainings or new technology implementations i.e. SuccessFactors, Office 365 and Windows 10.
• Monitored and reported the effectiveness of organizational, development, project management and safety and compliance training programs. Created information technology, human resource and safety training manuals, quick reference guides how to guides, road maps for computer-based trainings and trainings on Microsoft Office and Share Point.
• Facilitate leadership development workshops and OCM alignment workshops.
• Created project management governance, scope, and workflows.
• Solicited feedback through collaborations and alignments at the end of project.
• Entered evaluation data into the department database and electronic document management systems (EDMS).
• Engaged stakeholders for Confidential management and learning development deliverables utilizing PROSCI Practitioner eToolkit methodologies . Conducted new technology implementations such as, SuccessFactors, SaaS, Workday, Excel, Visio, SAP, Oracle, Captivate, & SharePoint.
• Created step-by-step training manuals, procedures and safety regulatory compliance initiatives.
• Developed curriculum, liaised with Share Point developers and SME's. Created computer-based trainings (CBT’s) and web-based trainings (WBT’s) utilizing Camtasia Studio 8&9, Articulate, Captivate, SAP, Oracle, Microsoft Dynamics 365 and SharePoint 2016, SaaS, IOT, Virtual Reality.
• Created the “Help Page” for Share Point. Created 70 page-training manuals for multiple divisions on department specific software implementations, quality, safety, best practices and standard operational procedures or (SOP’s).
• Conducted needs analysis to determine training needs within the organization.
• Provided monthly status reports to Chief Executive Officer & Chief Financial Officer & HR benefits duties.

Systems & software used: Project Management, IT & Business Analysis, Work Flows, Microsoft Office Suites 2016, SharePoint 2013 & 2016, Instructional Design, Gap Analysis, Articulate, Captivate, MS-Windows XP, Word, Excel, Outlook, PowerPoint, Visio, Project, Publisher, Visio, Workday, Access - 2016, Microsoft Dynamics CRM, Active Directory, Lync, GoToMeeting, WebEx, Skype, Camtasia Studio 8&9, Adobe Designer/Presenter, Zoom, SnagIT10, HTML, ASP.NET, Technical Training, Content and Documentation, Computer Based Training (CBT’s) Web Based Training (WBT’s), Instructor Led Training ( ILT’s) with ADKAR PROSCI Practitioner eToolkit, RACI, and ERP.

Confidential, Houston, TX

HR Training and Organizational Manager

Responsibilities:

• Led and managed a team of 30 Sr. managers, supervisors, trainers and technical support staff.
• Oversaw Human Capital Management deliverables and new technology implementations utilizing, Workday, SuccessFactors, SaaS, Excel, Visio, SAP, Oracle, Captivate, Cornerstone and Office 365.
• Created training and communication plans & directed special projects on safety.
• Led HR organizational Confidential management initiatives from initiation to full life cycle.
• Established process improvements.
• Managed relationships with stakeholders and local vendors.
• Coordinated projects and/or led task force assignments.
• Successfully implemented new processes and workflows to ensure completion of goals and deliverables utilizing Workday, SAP, Oracle (EDMS) system IOT, SaaS.
• Demonstrated effective leadership by setting proper expectations and utilizing constructive feedback, coaching, evaluations and reviews.
• Served a HR Generalist and benefits specialist.
• Conducted talent management. Initiated disciplinary action when performance did not meet expectations.
• Documented all disciplinary actions appropriately. Separated employees from workplace when necessary.

Confidential, Houston, TX

HR Senior Learning and Development Specialist

Responsibilities:

• Conducted full life cycle human resource senior level organizational Confidential management initiatives.
• Conducted leadership development and situational learning & Confidential mangement alignment workshops.
• Utilized Cornerstone LMS and Workday. Created E Learning modules, redesigned/updated an 80-page US oncology course catalog and brochure, wrote curriculum, hosted WebEx meetings and facilitations.
• Managed cost, created/ produced project management workflows and deliverables.
• Coordinated HCM and HR Learning Development projects utilizing Workday, HRMS SuccessFactors, SAP, & Microsoft Dynamics 365. Served as LMS administrator.

Confidential, Houston, TX

Management Documentation Specialist

Responsibilities:

• Lead full life cycle OCM Confidential initiatives for documentations, communications, training's and project alignment.
• Conducted project management needs analysis to determine trends and training needs within the organization.
• Led Confidential management activities utilizing SAP, SABA, IOT, SaaS, IOT,
• Managed Cornerstone Learning Management System.
• Lead leadership development and situational learning workshops.
• Created effective best practices for Human Capital Management (HCM), learning development by defining scope, project plan direction and sponsorship, at executive and project levels.
• Identified key stakeholder groups and effectively managed stakeholder engagements and alignments.
• Monitored and reported the effectiveness of training programs for organizational Confidential .
• Managed and coordinated five to eight projects simultaneously.
• Entered project management documentation into learning development database. Liaised with Chief Project Management Officer to gain knowledge of specific work situations regarding changes in policies, regulations and technologies.
• Developed curriculum.
• Served as administrator for electronic document management system (EDMS).
• Created 70 page-training manuals for multiple divisions on department specific standard operational procedures, human capital management and safety, best practices and hands on technical trainings introducing innovative technologies utilizing SAP, HRMS SuccessFactors, Oracle, CRM, Microsoft Office 365, SharePoint 2016 & Microsoft Office suites.
• Created content for the Share Point 2016 Help page.
• Entered evaluation data into the training department database and electronic document management system (EDMS).
• Facilitated instructor led Share Point training sessions and Confidential management enablement workshops utilizing PROSCI Practitioner eT oolkit engagement workshops for: stakeholders, C suite personnel and learning development teams. Provided weekly/monthly status reports to stakeholders, and project manager(s).
• Liaised with project managers and developers to prioritize deliverables. Monitored training program effectiveness and provided immediate feedback.

Confidential, Houston, TX

Training Manager

Responsibilities:

• Managed people and led cross-functional teams focused on the project delivery.
• Executed project plans, schedules, budgets and deliverables.
• Identified needed resources for projects, by managing Confidential and training projects from initiation through completion. Accountable for the performance and of multiple teams and departments utilizing Office 365, new technology implementations such as, Oracle, SAP HRMS SuccessFactors, Captivate and Articulate, Visio, Excel, SaaS and Workday.
• Trained and supervised 16 associates by utilizing Learning Management Systems (LMS) and adult learning methodologies. Facilitate leadership development workshops utilizing PROSCI Practitioner eToolkit and ADKAR methodologies .
• Conducted core curriculum training. Facilitate learning development workshops and Confidential management engagement workshops.
• Facilitated in house training by: implementing best practices, conducting modular training progressions, analysis, assessments, action plans and learning plans.
• Used blended learning techniques and ILT’s as needed.
• Made decisions that were guided by resource availability and functional objectives.
• Assigned and monitored work of supervisory staff while providing direction, coaching and support.
• Selected, developed, and evaluated personnel to ensure safe, efficient business operational functionality.

Systems & software used: Project Management, IT & Business Analysis, HCM Workday, Work Flows, Microsoft Office Suites 2016, SharePoint 2013 & 2016, Instructional Design, Gap Analysis, Articulate, Captivate, MS-Windows XP, Word, Excel, Outlook, PowerPoint, Access, Project, Publisher, Visio, OneNote, Access - 2013, Microsoft Dynamics CRM, Active Directory, Lync, GoToMeeting, WebEx, Skype, Camtasia Studio 8&9, Adobe Designer/Presenter, Zoom, SnagIT10, HTML, ASP.NET, Technical Training, Content and Documentation, Computer Based Training (CBT’s) Web Based Training (WBT’s), Instructor Led Training ( ILT’s), Audio Visual Troubleshooting, Oracle, RACI, ERP, and ADKAR.