SUMMARY

• Experienced as a Project Manager, Project Analyst, and Project Coordinator with MS Project and MS Excel skills as well as a Payroll Systems Analyst. Comfortable and familiar with all aspects of a project pertaining to the tracking of costs, materials, and schedules and testing. Adept working with Stakeholders, Application Holders and Vendors.
• Proficient in the gathering of data as requested by subject matter experts.
• Experienced working on application, infrastructure, operational, change management projects and more.
• Site Administration for SharePoint sites including the updating of SharePoint content and reports related to that content
• Well versed creating project status reports in PWA, RPM, Remedy, JIRA and SharePoint.
• Processed RFI's, RFP's, and maintained databases as required.
• Detail oriented and thorough in the investigation, processing and finalizing of each project.
• Self - starter who requires little or no supervision, yet, a Team Player at all times.

TECHNICAL SKILLS

Software: Microsoft Office Clarity, TRIRIGA, BookIt, PWA (Project Web App), ServiceNow, SharePoint, JIRA, Confluence, HipChat, EPIC. eSummit, Heat, Lotus Notes, Remedy, RPM, Access, Compass, Project, Word, Excel, PowerPoint, Visio, Outlook, Lotus 3.1, Corel WordPerfect 8.0, Lotus Notes, Netscape, Application, Development Workstation, MEOW (Change Management Tracking Software), Flowchart 3.0, Goldmine, ACT, American Contractors, Citrix, Frontline Project Management, Estimating, Advanced Project Management, AMAG 350, Axiom III, Axiom V, Auto CAD, Voloview, Timberline, Business One SAP

Operating Systems: Windows 7, OS/2, Windows 95, DOS 6.0, Office 365

Programming Languages: Able to read COBOL, Natural 2. SAP Business One Software, MAC,LL and OM proprietary business software

PROFESSIONAL EXPERIENCE

Confidential

Project Coordinator

Responsibilities:

• Monitor/Track Resource planning/utilization
• Assist in the development/maintenance of project plans
• Maintain project milestones/change orders/risk/issues
• Assist in development of scheduling, budgeting and communication documentation
• Assist in information collection and validations
• Create/manage PowerPoint presentations
• Facilitate collaborative documents and datastores
• Coordinate planning sessions logistics
• Coordinate with Technical Teams
• Provide assistance to Project Managers
• Process onboarding/offboarding Requests
• Process Personnel Action Forms
• Create/maintain Distribution Lists
• Maintain departmental organization charts

ENVIRONMENT: SharePoint, MS Office365 2016 (Project, Word, Excel, PowerPoint, Visio), Outlook, Clarity, SAP, TRIRIGA, BookIt

Confidential

Associate Project Coordinator

Responsibilities:

• Track, monitor, and report Project deliverables and dependencies
• Develop/Maintain project plan
• Monitor/Track resource utilization
• Identify scope and risk issues
• Assist/Develop technical and business requirements
• Create/Manage PowerPoint presentations
• Develop process flow and communication documents
• Facilitate Planning sessions
• Coordinate with Technical Teams
• Provide assistance to Project Manager
• Conduct monthly project audits
• Conduct monthly Workflow/Project status audits

ENVIRONMENT: PWA (Project Web App), Power BI, ServiceNow, SharePoint, MS Office365 2016 (Project, Word, Excel, PowerPoint, Visio), Outlook

Confidential

Project Analyst (IT)

Responsibilities:

• Track/Analyze project metrics for projects ranging from $5M to $21M in value
• Research/Collect/Evaluate project data
• Compile reports covering budget status, forecast reports and other management reports
• Maintain/Update project plan
• Monitor/Track resource utilization
• Identify scope and risk issues
• Create and manage PowerPoint presentations
• Develop process flow and communication documents
• Facilitate team sub-meeting
• Track/Report team hours and expenses on a weekly basis and escalate invoice issues
• Prepare presentations
• Prepare meeting documentation
• Provide assistance to Project Manager

ENVIRONMENT: ServiceNow, SharePoint, JIRA, Confluence, HipChat, MS Office (Project, Word, Excel, PowerPoint, Visio), Outlook

Confidential

Project Manager

Responsibilities:

• Track, monitor, and report Project deliverables and dependencies
• Produce Gantt Charts for Project timelines
• Set project roadmaps
• Monitor risk management this includes (projects related risks monitoring, tracking and response creation
• Process change management communications
• Assist/Develop technical and business requirements
• Document TWC CPE devices through development, integration, testing, and deployment
• Coordinate test teams to gain approvals and deployment
• Coordinate with vendors for product building
• SharePoint Administration
• Assist VP/Director with documentation of meeting minutes
• Assist with new implementations, upgrades and related program implementations
• Assist with documents “lessons learned” after project/program completion
• Create and maintain project team roles and responsibilities
• Communicates with project teams in a matrix organization
• Project Level Coordination
• Researches, compiles, and formats information into databases and spreadsheets
• Compiles and formats office processes into reference documents
• Liaise with other agencies, organizations, and groups
• Able to conduct and document meetings
• Retain focus and vision of the group

ENVIRONMENT: SharePoint, JIRA, Lean Kit, MS Office (Project, Word, Excel, PowerPoint, Visio), Outlook

Confidential

Project Coordinator

Responsibilities:

• Assist with the Decommissioning of Legacy Applications
• Update and oversee project SharePoint sites
• Assist with acquiring and documenting requirements
• Assist Program Manager with note taking and documentation of meeting minutes
• Provide documentation of project workflows
• Create spreadsheets for scheduling users in training classes and tracking attendance
• Coordinate the copying and distribution of training materials
• Coordinate the distribution of marketing materials
• Schedule conference calls and WebEx sessions
• Update the project schedule using MS Project
• Track, maintain and upload training class attendance forms to SharePoint
• Open eService tickets with Technical Assistance Center
• Compile status reports from various project managers
• Compile status from project team and enter on project status report
• Assist with command center planning and set-up
• Create command center schedule with input from project team and program manager
• Assist with generating reports from eService product for tickets generated from command center
• Assist with updating issues list for new software implementations, software upgrades and enterprise program implementations
• Assist with documents “lessons learned” after project/program completion
• Assist with the distribution of legal documents to SCL affiliates for access to SCL/HIM provided systems
• Monitor the receipt/routing of documents through the SCL approved workflows
• Create and maintain project team calendars
• Create and maintain project team roles and responsibilities
• Communicates with project teams in a matrix organization

ENVIRONMENT: SharePoint, EPIC, eSummit, HEAT, Compass, MS Office (Word, Excel, PowerPoint), Outlook