SUMMARY:

• Proven team leader with 30 years of successful telecom experience
• Expert Engineering knowledge of telecom infrastructure
• Self - motivating, self-managing, driven individual
• Excellent interpersonal skills; able to focus and motivate others
• Quick to grasp complex processes
• Proven ability to keep multiple projects organized and aligned to project schedule
• Firm grasp of site design and construction standards, processes and codes
• Able to define and clearly communicate parameters of a problem and define possible solutions
• Excellent communication and presentation skills

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• For approximately 4 years I have performed Software deployment using Waterfall, Scaled Agile (SAFe), or a blend for application enhancements specific to the portfolio.
• Liaison between partners and IT partners (architects, ITO, communication services, and IT application development groups) for tactical and strategic planning and developing solutions based on the understanding of current needs and future direction of the Business and IT
• Assess strategic plans, evaluate technology issues and create strategic roadmap for applications and systems based on long term direction of the business and technology.
• Coordinate, track, monitor, and plan initiatives across functional entity lines.
• Responsible for monitoring and reporting against overall IT portfolio, analyzing metrics, schedules, resource allocation and assignment, budget, critical path analysis, methodology, coordination, evaluating funding, and translating needs into cost-effective and innovative solutions from ideation through delivery and into production
• Project successes include ORCA, FRVT (Fiber Assignment), Mobility Power Tool, OVALS GIS

Confidential

Project Management and Engineering

Responsibilities:

• For approximately 6 years I performed Engineering and Project Management of large-scale C&E network deployments, rehomes, bandwidth retunes, RAN and core initiatives in the Central Region with zero network failures.
• Deployed 17 new RNC’s across 3 MTSO’s completing in 8 months from start to finish resulting in a 48% reduction in normal cycle time
• Project Managed to completion 8 new Alcatel-Lucent MME in Chicago and St. Louis for LTE deployment, beating established cycle time by 45 days.
• 99% success rate in the rehome program and met all POE deadlines
• Close coordination with C&E teams to ensure network capacity rehomes align and support launch initiatives
• Identify project stakeholders, define and write processes needed to deliver highly successful projects
• Author of ALU Network Services Rehome Process for Confidential & Confidential
• Coordinate efforts of globally dispersed groups to effectively deliver a complete and working project on time, within scope and under budget.
• Skilled Confidential identifying customer requirements, developing schedules, and outlining project plans.
• Align internal resources, product specification and material availability to meet deadlines.
• Lead national executive project status meetings for both internal and external teams.
• Supported Black Belt initiative to save company thousands of dollars in construction costs.
• Managed Individual Planner St. Louis C&E Feeder Capitol Budget and overall expense budget of 2.4266M
• Project Manage and Capitol Funding of the latest equipment and technology in the Central Office and Outside Plant for all technologies including UVERSE, FTTP, FTTN, NGDLC, DSL and copper based technologies as well.
• Deploy Fujitsu FW4500 and FW4100es and Cisco equipment in C.O.'s and OSP facilities to satisfy customer demand for all High Cap services
• Engineered fiber placement jobs for thousands of VRAD to turn up UVERSE service across the state.
• Engineered Fiber Optic placement to 239 individual cell sites for Confidential & Confidential Mobility
• Managed Contractors Placing Loop Electronics in the field as Engineered for Quality Control
• In depth knowledge and use of company systems such as WFA, OPTI, TIRKS, FACS, MIC, DARE, JAM, Telco11i and LEIS

Confidential

Engineer and Project Manager

Responsibilities:

• Oversee quality control for installation of hundreds of brand new Confidential ’s in Dallas, Fort Worth and West Texas Central Offices
• Daily audits of all Engineering groups and their vendors to see all Collocation activity to successful completion and ensure STRICT adherence to TP76300 guidelines.
• Transport-Audit Engineering and vendors placing interconnect equipment from Confidential to CLEC. Includes Fiber, DS3's, DS1's, DS0's and associated cabling and panels as required.
• Power-Audit Engineering and vendors placing/terminating cabling from BDFB and Power Plant to CLEC.
• Monitor new BDFB/PBD installation timelines and quality for collocation areas.
• 100% on time completion/quality record for more than 1200 DFW market area Central Office Collocation builds
• My Performance Measurements were mandated and measured by the FCC and PUC with zero tolerance for error.
• Helped design the database to track and measure all Collocation activity across the Confidential 13 state footprint

Confidential

Network Manager

Responsibilities:

• Manage a large team of CWA represented (22 direct, 630+ indirect) Network Center Technicians engaged in the maintenance, repair and installation of Confidential service
• Managed a specialized team of Confidential 's that handle large scale Group Outages who work with Central Office Technicians and OSP Field Techs to isolate and repair network failures
• Developed and Implemented new M&P's, structure, and overall processes to not only handle, but reduce the number of large scale group Outages affecting DSL service for all regions
• New process improvements yielded an increase in GJI8 of 7.18, a 2.22% reduction in R10's and a decrease in ticket duration of 4.18 hours
• Built a Web based Outage notification tool for all departments affected by the outage, including SBCIS as well as Non-Affiliate ISP's
• Partner with Human Resources and CWA to resolve administrative and disciplinary issues that occur in the center using positive discipline.

Confidential

Services Technician

Responsibilities:

• I worked as a Customer Services Technician Responsible for maintaining/repairing/installing facilities in all wire centers in Dallas Texas.
• All cable and sheath types. Includes aerial, buried and underground environments
• Exchange Repair-all trouble types up to and including premise and CPE
• Resolve C.O. Confidential problems by coordinating CO, BBC,S.S.Test Board and Internet
• In depth field experience with the following types of test equipment used daily to perform job duties: TDR, Sunrise XDSL, SIDEKICK, ToneArc, Breakdown, Western Progress 8000, Dynatel 573a, Faultmaster, Throwmaster, 9925 and HP 4904 locator and 4930 bridge tester.