SUMMARY

• Highly personable and influential Agile Trainer, Coach, and Instructor with 7+ years of experience as an Agile coach, Scrum Master, Project Manager, Product Manager, & Business Analyst in an Agile environment.
• Skilled in coaching and mentoring teams toward a clearer understanding of enterprise, product - level goals, and the paths to achieve them.
• Applicant has advanced facilitation skills and has also led multiple Agile transformations.
• Applicant is highly analytical and self-motivated and has exceptional interpersonal, communication, coaching, and leadership skills.

TECHNICAL SKILLS

Industry Experience: Financial Technology, Banking, Telecommunication, Healthcare, Insurance, Marketing, Distribution and Ecommerce

Competencies: Agile Coaching and transformation, Scrum Master, Product Owner, Product Management, Project Manager, Business Analysis, Strategic Roadmap Development, Cloud teams, DevOps (continuous integration and continuous delivery (ci/cd), continuous integration and continuous delivery (CI/CD)

Languages: Java, JavaScript, typescript, UML, Angular JS, CSS, Python, HTML, .NET

Software/Tools: Rally, Team Foundation Server (TFS), JIRA, Confluence, MS Visio, Adobe Photoshop, SnagIt, SAP, Jenkins, GIT, Anthillpro, UDeploy, Service now, Salesforce, Stipe, Blackthorn, PEGA Systems

Databases: MongoDB, Vertica, Pentaho, MS SQL Server 2005/2008, SQL Developer, Oracle, ADMI, Amazon web services( AWS)

PROFESSIONAL EXPERIENCE

Confidential

Agile Coach

Responsibilities:

• Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, technical debt reduction, self-management, empowerment, and role training.
• Developed and delivered team and organization training materials and workshops, building knowledge and skills to facilitate the Agile transformation.
• Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them.
• Coached teams, Scrum Masters, Business Analysts, Managers, and Executives on Agile values and principles to promote continuous improvement in practices and artifacts.
• Mentored teams, led them to be self-directed with strong accountability, decision making, conflict resolution, and transparency.
• Created and conducted training courses for Scrum Masters and teams related to Agile best practices, helped improve team dynamics and team performance.
• Contributed to and oversaw the transition from Waterfall to Agile software development.
• Organized and facilitated Scrum ceremonies/Cadence meetings- Confidential planning, Daily stand-ups, Reviews, Retrospectives, Release planning, Product and Confidential backlog grooming, and Confidential demos.
• Resolved conflict, improved morale, and established clear goals by effectively managing timelines.
• Responsible for removing blockers, identifying and mitigating risks, and issues within the Confidential /prod. release.
• Supported annual roadmap planning efforts and helped improve projects intake process.
• Managed appropriate Scrum of Scrums sessions across agile teams to establish interdependencies and eliminate significant roadblocks.
• Managed stakeholder communication regarding Release Plans and Release deliveries. Ensure regular, active communication with business and external stakeholders.
• Coached teams by embedding with the leadership and the Teams to identify areas for improvement and guide leadership and Teams in ways to address those identified areas
• Provide coaching and guidance on how to measure cost, ROI, lead and cycle times, team performance, and areas where technology, process, and products can be improved.
• Created and executed on an Agile transformation backlog for the organization.
• Worked closely with company leadership to help them understand and refine their roles in an agile organization.
• Facilitated workshops and discussions to generate new ideas about development among Scrum masters via Scrum Master Forum.
• Helped team understand various Agile Metrics, Effective use of Burn-up and Burn-Down Chart, Cumulative flow, and other Agile Metrics that help team / PO improve every Confidential / Release.
• Coached, mentored Scrum Masters, Teams, and PO's on How to focus on Confidential Goals and effectively deliver high value every Confidential by meeting the commitments and true Definition of Done.

Confidential

Scrum Master/ Agile Coach

Responsibilities:

• Coached Agile teams as part of Confidential Transformation by helping team members, stakeholders, and customers understand the Agile Values, principles, and practices.
• Coached Team on writing better user stories using INVEST method and helped Team members understand the estimation of user stories better.
• Establish an automated DevOps infrastructure lifecycle management pipeline which Cultivated a Continuous Integration/Continuous Delivery mind set.
• Ensure teams are provided a full set of DevOps lifecycle management tools by leading the establishment of appropriate tooling and processes that will result in a fully automated infrastructure and systems lifecycle management pipeline
• Have a demonstrably strong DevOps background improving quality and automated delivery.
• Helped teams to run experiments to uncover better ways of building software.
• Coached and mentored Program Managers and Product Managers.
• Successfully led pilot SAFe effort in Confidential and helped implement agile Mindset across the organization.
• Led and trained team to facilitate user story analysis sessions better to create elaborate user stories, technical stories, and user journeys on Rally.
• Facilitated and led multiple PI Panning successfully.
• Brought transparency to the program team through Scrum of Scrums.
• Helped the Agile release train develop TDD mindset to increase build quality.
• Improved build process by automating Deployment builds.
• Provided training and coaching in Agile Development principles and practices to development teams, Product Owners, Scrum Masters, and program-level leadership.
• Protected the development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
• Work closely with product owners in backlog management and continuous delivery of features.
• Let multiple inspect and adapt sessions; helped identify root cause using Pareto’s analysis.
• Facilitated multiple Lean Coffee session with management to help identify problems through the organization for better transparency.
• Facilitated multiple system demo to the stakeholder and created a better environment for stakeholder feedback.
• Successfully led and facilitated PI planning as a Release train engineer.
• Educated and reinforced scrum methodology and agile framework to team members and stakeholders.
• Tracked and managed product backlog, burndown metrics, velocity, and task breakdown.
• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Improved team velocity by incorporating capacity planning into Confidential planning sessions.
• Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within Confidential

Confidential

Scrum Master

Responsibilities:

• Led daily Scrum meetings with the development team to track progress and update the project team with necessary updates.
• Led story estimation session and backlog grooming session with the team.
• Led Confidential planning meeting to prioritize user stories on the Confidential according to the roadmap defined by our Product Owner.
• Partnered with Product Manager to elicited custom reporting requirements from highly sensitive external customers and converted them into Technical Specification document for the marketing team.
• Maintain release management process; control all releases of the applications in scope
• Introduced innovative approaches to managing and automating DevOps/Tech Support work lead and helped improve Continuous Integration/Continuous Deployment (CI/CD) infrastructure
• Fostered individuals in the team to be their best by bringing transparency, accountability, collaboration and continuous improvement.
• Coached team members on how to properly estimate stories and prioritize the backlog to align with the product roadmap.
• Coached (as necessary) team to properly run daily standups to capture the impediments and efficient ways to communicate to different stakeholders to remove impediments.
• Communicated the progress to senior management through Burndown Charts
• Monitored the Quality through metrics and mentored team through the project management processes
• Led and coached Product Owners to improve story writing & requirements gathering process, leading to an increase in customer
• Championed Agile concepts & methodologies outside of the software development teams, leading to the adoption of Agile project management practices in new areas
• Facilitated the deployment process to the production environment.

Confidential

Scrum Master

Responsibilities:

• Facilitated Scrum ceremonies; Confidential planning, Daily Scrum, Confidential Review, and Confidential retrospective
• Worked with the development team to improve their intra-team communication and iteration work for improved visibility of current work, open issues, and priorities
• Coached teams and stakeholders to drive value through agile software development, focusing on end-user value and placing people before process.
• Fostered everyone in the team to be their best by bringing transparency, accountability, collaboration, and continuous improvement.
• Coached team members on how to accurately estimate stories and prioritize the backlog to align with the product roadmap.
• Worked with Product Owners to prioritized and refined the Product Backlog
• Worked with the project team and Product Owners to develop and update Product Roadmap
• Provided training on writing Business and Technical User Stories, Acceptance Criteria’s, and Agile Engineering
• Tracked and made visible the Teams' progress, Velocity, Burndown charts and other metrics and Information Radiators on an ongoing basis
• Maintained continuous alignment of project scope through tough environments
• Facilitated exercises like Story Writing Workshop, User Story Mapping to help product owner in managing stakeholder expectation by doing release planning
• Identified Scrum anti-patterns through an organizational scrum evaluation on a regular basis and made it visible, so that the teams and business can try to avoid them

Confidential

Scrum Master/Business Analyst

Responsibilities:

• Coached and empowered teams to self-organize and grow cross-functionally.
• Successfully gathered business and functional requirements by interviewing all the stakeholders.
• Led daily Scrum meetings with the development team to track progress and update the project team with necessary updates.
• Introduced tools and processes to successfully use Agile software development practices with a combination onshore/offshore team
• Mediated conflicts, fostering team and coached individuals improving team dynamics
• Prioritized product backlog for grooming and Confidential planning while the product owner was absent
• Created user stories in JIRA and created and managed the task associated with the respective user story by being in regular communication with the development team.
• Worked with the product manager to create detail wireframes for the website pages using Lucid chart.
• Defined solid acceptance criteria to the user story and helped QA to write test cases.
• Participated in the management meetings to prioritize the user stories for implementation and deliverables for the Confidential .
• Prioritized business and systems problems and conducted Risk and Impact analysis with the executive members.
• Acted as a liaison to educate technical teams about the business and functional requirements of clients.