Program Manager Resume

SUMMARY:

Has over twenty years of IT project management experience, focusing on functional areas of financial management systems

PROFESSIONAL EXPERIENCE:

Program Manager

Confidential

Responsibilities:

Developing a nationwide program to serve military members, veterans and their families with volunteer, homeownership and employment opportunities at 1,500 Habitat chapters in the US. Engaged Habitat in major veterans’ initiatives.
Created resource toolkits based on best practices and lessons learned at Habitat chapters.

Confidential

PMO Director

Responsibilities:

Led Confidential with IT project governance, budget tracking and controls, reporting, and inter - regional communications.
Ensured adherence to IT Project Management guidelines, Operational Risk, Planning & Finance and other Group Audit requirements.

IT Relationship Manager

Confidential

Responsibilities:

Coordinated systems development and implementation of Confidential.
Mediated between Confidential retail business and IT teams to ensure new products were funded and deployed consistently throughout the region.

IT Project Manager

Confidential, Tampa, Florida

Responsibilities:

Responsible for $16m system conversion project for Malaysia Confidential credit card portfolio.
Managed local, regional and global IT teams and coordinated project plans, budgets and risks for successful project delivery.

Business Consultant

Confidential, Orlando, Florida

Responsibilities:

Business consulting for Confidential credit card system conversions in Europe, including gap analysis, functional training, business requirements and documentation.

Business Consultant

Confidential, Orlando, Florida

Responsibilities:

Functional consultant to IT developers during project lifecycle, from initial discovery, requirements gathering to final go-live support.
Designed and presented certification courses for offshore staff in India.