Office Administrator Resume Profile

Project Assistant/Office Administrator with over 7 years'

experience managing projects, personnel, and contracts. United States Air Force honorably discharged

veteran.

confidential

Project Assistant/Office Administrator

Authored professional correspondence to stakeholders and vendors written and verbal.
Ability to rapidly learn and master varied computer programs highly experienced with user communities. Proficient in Microsoft Office Suite.
Results-oriented in supporting multifaceted, deadline-driven operations able to identify goals and priorities and resolve issues in initial stages.
Designed and delivered training for internal and external customers.
An independent and self-motivated professional with excellent communication skills able to grow positive relationships with stakeholders and colleagues at all organizational levels.
Managed the logistical operations of multiple projects in the DC, MD, and VA areas.
Provided superior administrative support to CEO, including calendar management, travel arrangements, events/logistics coordination, and problem resolution.
Drafted confidential meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences.
Assisted with budget tracking and day-to-day budget management. Prepared bank deposits. Located and attached appropriate files to incoming correspondence requiring replies.
Distributed company-wide announcements, booked conference rooms, and coordinated catering. Maintained positive relationships with multiple vendors and oversaw all purchasing and inventory. Collected data for reports and developed power point presentations.
Acted as executive liaison and maintained open lines of communication among stakeholders, clients, vendors, and staff
Assisted in the collection of rents, security deposits, and the processing of late fees. Scheduled tenant transitions and improvements.
Processed tenant work order request and follow up.
Maintained accurate tenant records and stakeholder relations.
Prepared vendor contracts and maintained maintenance records for all properties. Executed property awareness training and prepared all tenant notices.
Analyzed project accounts and resolved errors or omissions, which increased revenue by 7 .
Pioneered a client survey to improve customer service, which increased repeat business by 20 . Launched a marketing project to expand services to the medium-size client base, which increased

revenue by 13 .

confidential

Managed a team of 6 officers, and served as the liaison between senior management and employees.
Composed all weekly, quarterly reports and performed annual performance evaluations. Performed client presentations to facilitate business development.
Processed weekly payroll using the Citrix system and stayed within the departmental operating budget.

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