Data Security analyst Resume

TECHNICAL SKILLS

Operating Systems: Microsoft Windows XP, Vista, 7, 8, 10, VMWare, VM Fusion, Virtual Box, OS/X, Linux/Unix/Ubuntu

Virtualization and Cloud: Citrix XenApp, VMware, Microsoft Azure

Languages: Visual Basic, C, C++

Ticketing Systems: Remedy, Sailpoint, Cerner EMR Powerchart, Zendesk

User Directory: Active Directory and Group Policy, AD Manager Plus, Audit Manager Plus

Messaging Systems: Exchange, Office 365, Office 365 migrations (Exchange Online), Pidgin, Skype

Software: Abacus, Active Directory, Adobe, ADManager, AirWatch, Ansos, Archibus, Avatar, Canopy, Cactus, Cloud Exchange, ECW, EmStat, ESignout, Forms On Demand, IDX Radiology, IPATH, Kronos, Lawson, Lync, PEAK, Peoplesoft, PowerPath, Prism, Tele/Bedtracking, Point Click Care, Prosolve, Provation, QPath, TrueCrypt, PGP encryption, Microsoft Office, Sailpoint, Cerner EMR system, Allscripts EMR system, Trend Micro Anti - Virus, GE Centricity, Remedy, Wireshark

PROFESSIONAL EXPERIENCE

Data Security analyst

Confidential

Responsibilities:

Responsible for creating user accounts across many clinical and non - clinical applications including, but not limited to, general account access, security groups, distribution lists. (Active Directory/ Outlook/ Exchange/ Cloud, etc.)
Served as the SME for Identity & Access Management (IAM) tools, operational, strategic access and security control decisions
Served as Exchange Subject Matter Expert for Cloud Computing, managing Cloud, On-Prem and Hybrid environments
Evaluated information systems relevant to security, availability, processing, integrity, confidentiality and privacy
Enforced data privacy and security in keeping with HIPAA requirements, ISO and NIST standards
Managed current automation processes and developed Role-Based Security framework
Served as a lead security analyst for other data security analysts on the team
Communicated with the clients directly to resolve all problems quickly and efficiently
Provided a supporting role for ongoing client "on-boarding" and migrations
Direct involvement of incident management resolutions

IT Analyst

Confidential

Responsibilities:

Creating UML models for DMC ISD process improvement
Management of multiple project plans using MS Project
Management project requirements using MS Excel
Leading and managing project JAD sessions
Development of best business practices through ITIL methodology (Dell)
Managing device floor plans using Adobe Acrobat 11
Directing of internal resources and contracted technical vendors
Communicating status of problems/ project status to Project managers
Performing quarterly inventory for asset management through the Remedy Management console
QA/QC testing ensuring hardware and software conforms to the project’s requirements

JR. INFRASTRUCTURE ANALYST

Confidential

Responsibilities:

Provide second-level technical support to onsite and satellite employees
Assist end-users with application and connectivity issues, computer lockouts, password resets, printer and telephone issues
Create service requests and help desk tickets using Salesforce Request system
Access active directory to create, delete and unlock NT user accounts and groups
Dispatch appropriate third level support and vendors to resolve complex issues, as well as keep clients informed of the status of open calls
Use remote assistant tools to resolve a variety of desktop and application related issues
Install, configure and troubleshoot applications
Reset, clear and re-route stalled printer queues

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