OBJECTIVE

To contribute strong background in solutions implementation and customer service, along with unique drive for excellence and success, to your firm in an IT leadership capacity.

PROFESSIONAL PROFILE

• Over 19 years of successful experience in analysis, design, plan, development, and implementation of software applications with extensive program and project management experience
• Dynamic, results-oriented leader with a strong track record of successful IT projects in high-paced organizations.
• Solutions-focused, team oriented IT professional with broad-based experience and hands-on skill in the successful implementation of highly effective software applications for clients and customers.
• Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing benefits and improving productivity.
• Seasoned professional, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure.
• Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives.
• Customer-focused, highly organized self-starter with effective customer-service skills and demonstrated ability to manage technical aspects and pre-sales projects, architect tailor-made customer solutions, build relationships, communicate solution strategy and product offerings, and provide technical expertise, support, and training to internal users and customers.
• Experienced in coordinating, negotiating and motivating outside vendors and off-shore resources in support of timeline and IT project deliverables.
• Effectively training, motivating, and mentoring onsite and offshore junior managers, engineers, developers and technicians.
• Superior coordination of user acceptance testing of final IT infrastructure and software development deliverables through iterative evolutions

Skilled in:

• Program/Project Management PMI/PMBOK, Waterfall, Agile Resource Stakeholder Management
• Conflict Management
• Change Management / Change Agent Vendor Management
• Customer Service Relations
• Team Development, Coaching Mentoring Process Improvement / Lean Process
• Solution Design
• Business / Systems Analysis
• Application Development / Improvement / Support SDLC Software Development Life Cycle
• Custom File / Business Applications Unit / Parallel / Integration Testing
• User / Acceptance Testing and Implementation
• Communication protocols and file security FTP, SFTP, HTTP, AS2, VAN, PGP PKZIP encryption
• e-Commerce B2B, B2C, EDI X12, EFT, ACH
• ITO Information Technology Outsourcing / BPO Business Process Outsourcing Six Sigma, PMP/PMI CAP Methodologies
• Communications Interpersonal
• Product Lifecycle Management PLM Teamcenter Enterprise.
• Enterprise Resource Planning ERP Manufacturing, Supply Chain
• Engineering Bill of Material eBOM Manufacturing Bill of Materials mBOM Management
• CAD Management NX

PROFESSIONAL EXPERIENCE

As Information Management IM Program/Project Manager - Business Solutions, responsibilities include accountability for functional, business, and broad company objectives, integrate and develop processes that meet business needs across the organization, manage complex issues within area of expertise, be involved in long-term planning, and contribute to the overall business strategy.

Team member of Global Technology Security under PLM Programs that leads programs, technical efforts, and broad initiatives to design and implement the Teamcenter PLM suite of tools and integrates with Oracle ERP.

Accomplishments:

• Accountable for operational excellence of assigned program s , with duties including project reviews, feasibility, cost benefit analysis, prioritization, initiation, execution and closure for
• all project work related to the program.
• Drive key test process technology and application initiatives through the development and execution of strategic projects.
• Lead teams of analysts, designer, solution architects, developers, and lead implementation and maintenance of new systems and existing ETCoE applications for GE Transportation.
• Subject matter expert partnering with multiple business clients and stakeholders to evaluate and improve business processes and determine technology solutions
• Technical manager of some Engineering business owned applications/software such as LMS, iCentral, CEMS, DEP, Data Cruncher, Uniplot and Data Validation
• Manage multiple projects concurrently using Digitized Project Management Methodology dPMM , Application Lifecycle Management ALM , Agile Project Management
• APM
• Manage budgets and schedules
• Manage teams and resource allocation onsite and off- shores teams
• IM owner of critical ETCoE applications such as Test Request Application Management System TRAMS , Lab Supplier Integration LSI , and Jammu.
• Manages implementation of Teamcenter PLM to different Engineering and Mining businesses.
• A change leader that is able to integrate current and emerging information technologies into sustainable business solutions.

confidential

• As IM Project Manager, responsibilities include leading strategic programs and coordinating across large cross functional teams to deliver solutions for short term and long term for ETCoE at GE Aviation. Worked closely with business stakeholders and IT teams to prioritize critical deliverables to support a changing business environment.
• Team member of the System Modeling section of Engineering Tools Center for Excellence CoE team for Aviation, Transportation and Energy. Provided subject matter expertise on Test Process Digitization TPD . .

Accomplishments:

• Led transformation of enterprise application area business requirements into technical specifications and delivering solutions.
• Engaged and collaborated with Engineering and other business teams to deliver solutions. Drove all phases of IT Project Development cycle including process analysis.
• Performed project management of all tasks and resources onsite and off- shores teams , estimating and tracking progress against individual plan, and monitoring development activity to overall enterprise plan and used multiple projects concurrently using Digitized
• Project Management Methodology dPMM Agile Project Management APM. Developed effective communication strategy across projects and constituency.
• Established dynamic IT alignment and strong relationships with functional team members to define and execute multiple parallel work streams with adherence to PMO standards and
• deliverables.
• Led teams of analysts, designer, solution architects, developers, and led implementation and maintenance of new systems and existing ETCoE applications for GE Aviation.
• IM owner of critical ETCoE applications such as Development Parts Life history DPLH , and Instrumentation Documentation System IDS .

confidential

• Responsibilities include program/project management initiation, planning, execution, monitoring and controlling, and closing projects , design and analysis, working closely with customers, vendors and internal users to gather business requirements, project cost assessment, writing program specification for offshore resources and IT resource on site and off shore resources management for multiple projects.
• Subject expert for customer software development projects customized application , internal systems including AP and billing systems, e-Commerce solutions such as B2B, B2C, EDI and EFT applications , FTP processes, file encryption process, customized files for external customers, check printing and bank file transfer, and financial customer extranet.

Accomplishments:

• Program/Project management from initiating project to closing project and handling multiple related projects simultaneously in a matrix organization.
• Implemented multiple vital and strategic projects.
• Successful track of record of process improvement and cost reduction projects such as paperless invoicing and no VAN charges Value Added Network EDI.
• Successfully completed and implemented Six Sigma projects such as sending the Rental
• Agents' statements to Rental Net web application to provide agents to view their remittance statement via web access.
• Launched e-commerce EDI application programs for several vendors and customers to receive or send invoices and payments. Increased turn around time payments of invoices and able to avail for bigger discounts from vendors.
• Implemented a new EDI Rental application that provided a better technology and faster way of sending our rental invoices to large rental customers.
• Provided a new capability to e-commerce processes such as ACH/EFT payments for Canada vendors through EDI that reduced printing checks expenses.
• Implemented a new B2C system to send invoices to customer via email or FTP File Transfer protocol . New features included file encryption, generation of invoice image PDF/TIFF and generation of customer specific file formats. This project decreased the number of aging
• AR, reduced manpower expenses and increased transmission security of sensitive data.
• Successfully developed and delivered multiple projects for customers. Integrated to customers' existing system and/or customers' 3rd party application.
• Led the project AP Upload for vendors. An automated B2B process to upload vendor's invoices to our AP system for faster payments. This system increased visibility and audit capability, better control of charges and eliminated the need to key invoices manually.
• Led a team to enhance existing e-Petty Cash web application to allow users to auto-upload load sheets. Saved a tremendous keying effort of thousands of load sheet and unit vehicle
• information.
• Successfully implemented the AP Check Printing system. Decreased check printing expenses and improved quality of AP system including ACH/EFT payments.
• Led a web development team and deployed application Customer Extranet Financial , where customers are now given the capability to search and display their invoices through a secured
• web access. Improved customer relationship and retention.
• Managed and led outsourced projects and supports BPO Business Process Outsourcing .
• Managed customers, stakeholders and offshore resources in diverse and matrix organizations.

confidential

• A worldwide business that focuses on research, development and delivery of pharmaceuticals to treat unmet medical needs in the fight against, cardiovascular disease, central nervous system disorders, cancer and arthritis-related disorders. This company is also leading in medical imaging.
• As a Project Leader in IR Information Resources department focused on Customer Service group's all system business request including new projects and maintaining the existing system. Main responsibilities include project management, change request management and resource management.

Accomplishments:

• Mentored team members in technical aspects and monitored workloads.
• Analyzed and designed new project such as Data Warehouse for Wilmington site. Maintained existing systems in multi sites.
• Developed/modified programs according to business requirements.
• Supported BPCS Business Planning and Control System application for Customer Service Group
• Supported ROBOT for all systems.
• Trained for Computer Validation for DFA.
• Attended weekly meetings with CTT Customer Transaction Team to gather new requests for modifications.
• Provided ad hoc reports to key stakeholders of the business. Maintained Wholesaler Sales Reporting System.

LEAD SENIOR PROGRAMMER/ANALYST

• A leading pharmaceutical company with a comprehensive product line and the largest research and development resources in the animal health industry.
• As a Lead Senior Programmer/Analyst and a full time employee, responsible for maintaining the Order Entry, Accounts Receivable and Data Warehouse systems.

Accomplishments:

• Played major role as leader Sr. P/A of million dollar in-house projects such as DW II Data Warehouse , MVP Merial Vaccine Preferred Programs, and Usable/Not Sellable.
• Analyzed and designed new business requirements for above projects including new layouts for screens, reports and new files.
• Created and modified file loading programs for DW II.
• Coded and developed programs to accommodate new business requirements.
• Played a major part in the interface processing between AS/400 and UNIX for the DW II files. Successfully transformed AS/400 files to table using Ardent Data stage to be loaded to
• ORACLE database.
• Monitored newly implemented projects as Data Warehouse II, MVP Programs and Usable not Sellable.
• Held user training for the above projects.

SENIOR IT CONSULTANT

• One of the country's fastest-growing global provider of cost effective information technology solutions.
• As a Senior Consultant for 3 years, provided various clients with project management services, system analysis and design, product and application software development, complete Year 2000 products and services, user training as well as systems integration and implementation of different systems.

CLIENT PROFILES:

Crown Vantage Manufacturing CIGNA International Health Insurance FISERV Corporation Financial Software Disney Cruise Line Travel

SENIOR IT CONSULTANT

• A leading consulting firm, a sole distributor of SYNON/2E and JDE case tools in the Philippines.
• As a Senior IT Consultant for 3 years provided analysis and design, development and construction, user training services to clients worldwide.

CLIENT PROFILES:

AETNA Healthcare , Malaysia Universal Reinsurance Corporation Insurance , Philippines Bank of America Financial , Hong Kong Bank of America Financial , Philippines Roche Group Pharmaceutical , Philippines Ayala Land Inc., Philippines Procter Gamble Manufacturing , Philippines Honda Cars Philippines, Inc. Automotive

TECHNICAL CREDENTAILS

HARDWARE: IBM AS/400 - iSeries IBM PS/2 IBM PCs Compatibles

SOFTWARE/LANGUAGE :ILE RPG/RPG IV, RPG III/RPG400, RPG II/RPG36 COBOL/400, SQL/400, CL/400, OCL QUERY/400, IQ, SEQUEL, MySQL, AQT SYNON/2E WebSphere HTML, XHTP, XML, JAVA Script, J2EE, PHP MICROSOFT Software PROJECT, WORD, EXCELL, VISIO, POWER POINT CMS, SDM Implementer, Turnover ROBOT Mercury ITG Inovis/TrustedLink EDI 810, 811, 820, 824, 827, 997 Minitab, SPSS Oracle SQL Developer AQT Advanced Query Tool

OPERATING SYSTEMS: OS/400 MS DOS OS/2 Windows 2010, Windows XP, Windows 2000, Windows 98, Windows 95