Ecommerce Analyst Resume Profile

S U M M AR Y

Qualifications include advanced project management techniques in data collection, analysis, and research methodologies effective oral and written communication skills expert knowledge and experience with Microsoft Office PC applications including SQL queries. Training experience includes creating and delivering training programs to legal and accounting professionals on tax research software.

EMPLOYMENT

confidential

Ecommerce Analyst/ Financial Services Specialist II

Ad hoc analysis of financial data utilizing a variety of resources including CARS, SQL, MetaViewer, Cardinal, and REDI VA.
Quarterly report preparation for eCommerce unit of the Department of Accounts
Expert knowledge of the EDI payment process, employee and vendor enrollment, as well as many facets of the Commonwealth of Virginia Credit Card Program.
Training individuals and groups in many of the elements of the EDI process.
Project management, customer service, and troubleshooting for all functions of the eCommerce Group

confidential

FMS IT User Liaison/Procurement Officer II Business Analyst

Performed ad hoc analysis of business processes, complex financial and procurement data, issues and problems to support Purchasing operations. Included requests requiring data extractions from PeopleSoft system and creation of reports using SQL, MS Access, and MS Excel.
Monitored, corrected, and processed data transfers between multiple systems including eVA and Bank of America Works.
Supported the VDOT SPCC program which includes many of the Program Administrator Duties in addition to being responsible for verifying and loading charge data into FMSII for reconciliation by users.
eVA Security Officer for VDOT.
Special assignment to Cardinal Project for the Procurement module. Cardinal is a state of the art Financial Management system, a PeopleSoft 9.1 product and will be used when CARS is retired.
Reporting duties included internal SWAM Reporting and eVA Dashboard data for VDOT.

confidential

Telework Center Manager/Technical Specialist

Managed all IT support, planning, budgeting, and implementation, for 3 locations, including network, phone, and desktop hardware and software solutions.
Managed, administered and supported voice mail, Email, and building security systems.
Administered and supported WAN including all hardware, software, and security solutions. Designed and implemented basic Web Pages.

confidential

Senior Automation Analyst

Managed and administered Microsoft SQL and Microsoft Access databases containing data mined with SAS from IMS and TSO mainframe.
Planned, designed, maintained, and documented custom databases and database applications in Microsoft Access.
Responsible for all levels of support on PC systems including proprietary software applications and mainframe applications.
Trained users on MS Office products as well as on proprietary software applications.

confidential

Senior Programmer/Analyst

Learned and programmed in HP IMAGE 3000 systems using Cognos 4GL language.
Created database systems including user interface screens, systems and data reports, and database maintenance routines on IMAGE 3000 system.
Created small databases applications in Microsoft Access.

confidential

Electronic Products Specialist- Tax Research Software

Organized local and national training programs for technical issues, primarily Novell LANs and legal research in the then growing PC environment for tax preparers and tax attorneys.
Developed an expertise in the then new online and CD-ROM systems.
Recognized as primary author and consultant for the design of software documentation and support materials.

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