SUMMARY

• Over 15 years of IT experience in design and development of SaaS and PaaS business applications using Sales force platform.
• 2 years’ experience as Practice Lead and Practice Director
• Over 6 years of experience as a Sales force Architect.
• Extensive experience in designing, development and implementation of projects in Agile methodology.
• Extensive experience in creating complex and integrated Sales force applications.
• Experience in CRM, Hi - tech, Finance/Banking, Life Sciences/Parma, Retail and Education domains.
• Possess strong analytical abilities to provide efficient solutions.
• Exceptional communication skills with ability to build rapport at all levels of the organization.

TECHNICAL SKILLS

Platform: Force.com, Salesforce Lightning, Salesforce Classic

Languages: Salesforce.com Apex, Oracle PL/SQL

Packages: MS-Office, MS Visio, Mock Flows, Salesforce Field Service Lightning, Vlocity, Salesforce CPQ

UI: Aura, Visualforce, JavaScript, JQuery, JSON, CSS, HTML/DHTML, Oracle Forms

Version Control Tools / Repositories: GitHub, Bitbucket, SVN, Perforce

CI Tools: Jenkins, Bamboo, AutoRabbit

Agile Tools: Jira, Salesforce Tracker, Rally

Other Applications: Apex Data Loader, Informatica Cloud Secure, Jitterbit Data Loader, Exact Target, Apptus, Miller Hieman, Grid Buddy, Source Tree, Confluence, Full Circle Insight, Oracle HRMS, SAP, Informatica, XiQ, Mulesoft, Business Objects, Oracle Reports, Salesforce Communities.

RDBMS: Oracle 9i

Development Tools: Eclipse, Sublime, Force.com IDE, Mavensmate

Domains: CRM, Banking/Finance, Life Sciences/Pharma, Education, Hi-tech

PROFESSIONAL EXPERIENCE

Sales force Solution Architect

Confidential

Responsibilities:

• Responsible for global practice building in USA, Canada, UK and India.
• Strategized and implemented development, test, deployment, training and review plans for sales force projects at various clients as per the specific requirements.
• Planned and designed the cyber security model for various clients.
• Involved in integration decisions on the projects. Integration of Sales force with SAP, AWS or some legacy system.
• Planned and created the growth pattern of the global practice in terms of revenue as well as resources.
• Responsible for team combination of architects, managers, scrum masters and developers for successful implementation of projects.
• Responsible for technical and financial audit of each sales force project.
• Coordinated with the client directors, VPs and enterprise architects for a robust solution.
• Lead and reviewed the architecture in the projects.
• Lead the development review board in each project.
• Involved in pre-sales efforts for every prospective client to estimate the budget and team.
• Participated in the client review meetings of every project after each sprint.
• Proactively mitigated any roadblocks in successful implementation of the projects.
• Coordinated with internal operations, sales and leadership for day to day work of the practice.

Confidential

Sales force Solution Architect / Squad Lead

Responsibilities:

• Interacted with client managers to understand the future business needs and priorities.
• Responsible for technical and financial audit of the sales force projects.
• Lead a team of architects, managers, BA sand developers in various projects.
• Participated in the Agile based sprint planning sessions, big Room meetings, small room meetings, scrum retrospective meetings and scrum calls.
• Involved in pre-sales efforts for every prospective client to estimate the budget and team.
• Lead the Design and development teams to develop sales force applications for customer 360 view, customer outreach program, branch transfer and card service modules at various clients.
• Lead the designed and development of the data model of the sales force systems.
• Lead the design of applications using Sales force Panel architecture.
• Developed the connection between PostGres database and Salesforce using Heroku.
• Designed and integrated Sales force with xiQ microservices to increase the Lightning performance.
• Involved in the design decisions to build Data Lake for Data Analytics in the CRV system.
• Developed the reports and dashboards using Salesforce Einstein.
• Involved in the integration architectures with various legacy applications and middleware using salesforce continuous proxy paradigm.
• Worked closely with UI designers for designing various screens.
• Lead a team of tech leads, developers, business analysts and salesforce admins to develop one of the biggest financial cloud implementations.
• Coordinated with other client directors, managers, SMEs and enterprise architects for designing reusable solutions.
• Involved in the deployment plans using CI tools for continuous integration in deployments.
• Reviewed the testing and user training plans.
• Helped in the creation of maintenance and prod support teams for post deployment support and enhancements.
• Worked on CPQ implementation decisions using Salesforce CPQ or Vlocity.

Confidential

Salesforce Solution Architect

Responsibilities:

• Designed a lightning app for Group creation and search using lightning components in salesforce.
• Designed and developed the application for Transfer and Re-Implementation of insurance policiesusing salesforce lightning platform.
• Creating the Salesforce reports and dashboards in classic and Einstein for Sales and marketing users.
• Participating in the business meetings to understand the AS-IS processes to design and implement the same in Salesforce.
• Helped in the design of data mart to create Tableau reports for the business users.
• Worked with the Product manager in UI simplification of Salesforce VF pages and layouts.
• Introduced error management processes in the Salesforce system.
• Participated in the sprint planning sessions and scrum calls as per Agile.
• Designing and executing the deployment plan.
• Introduced and implemented Jenkins for continuous integration.
• Coordinating with the QE team for system testing.
• Performing code review as per the design and coding standards.
• Designing the technical design documents for the Salesforce system.
• Designed and developed CPQ implementation using Salesforce Vlocity.
• Developed a plan for user training.

Confidential

Salesforce TechnicalArchitect

Responsibilities:

• Interacting with the product managers to understand the requirements.
• Participating in the design sessions to help the Enterprise Architecture move from conventional native architecture to cloud computing in a phased manner.
• Designing application using Apex classes, triggers, Batch classes and Visual force pages / Salesforce Lightning Components. as per the specifications.
• Designing the system communication within the Enterprise Architecture using REST APIs and streaming API
• Designed the data load between Salesforce and Data Mart for BO reports for data analytics.
• Designed the data load for migrating data and Metadata from legacy systems to Salesforce.
• Handling sprint planning sessions and scrum calls as per the Agile design methodology.
• Developed and designed a Partner community based CPQ in Salesforce Vlocity
• Designing the deployment plan.
• Managing the code repository.
• Coordinating with the QE team for system testing.
• Interacting with the offshore technical team leads.
• Performing code review as per the design and coding standards.
• Designing the technical design documents and reviewing them after each sprint.
• Over Seeing the training material and drills for user training.