PROGRAM/PROJECT MANAGEMENT Resume

SUMMARY

Operations and Information Technology expert with over 25 years of experience analyzing and overhauling processes, systems to create client focused top - performing organizations.
Visionary leader, providing invaluable guidance, hands-on coaching, and principled resolve through challenging business environments.
Highly accomplished troubleshooter with ability to identify and remove impediments to operational and client success

PROFESSIONAL EXPERIENCE

PROGRAM/PROJECT MANAGEMENT

Confidential

Responsibilities:

Conducted evaluation of building and mechanical systems with owner; developed remediation plan to enable occupation and operation established required Security policy during construction
Managed the GC, subcontractors, identified subcontractors and facilitated Swissport contracting
Negotiated work schedule and bids with GC and other trades to meet goals and target dates

Confidential

PROGRAM/PROJECT MANAGEMENT

Responsibilities:

Ridge Clearing business - Data center separation from ADP infrastructure and support: Troubled project - Migrate to Broadridge infrastructure and refresh Windows servers. Discovered and identified areas where project scope had not been initiated: Command Center Support, System Monitoring, Tape Backup, and Batch. Expedited review with stakeholders defined processes to implement within 12 day deadline and laid out long-term solution path. Established new schedule as conflicts with Data Center Migration schedule impacted original deadlines.
Developed framework for global expansion of ICS IT support and service to world wide team

Confidential

Senior Project Manager

Responsibilities:

Collaboratively established program goals, created program budgets based on a multitude of complex factors, developed schedules, document management, accurately tracked program budget and expenditures, generate detailed monthly status reports and project closeout
Project scope: Ramp, Interiors, Bag room, Security, Infrastructure, Roofing, Roadway and IT
Maintain productive Senior management and vendor relationships, negotiated contracts, verified/ approved invoices, conduct meetings, acquired agreement of stakeholders and needed changes
Managed and strengthened governmental agency relationship as owner representative through improved communication with Port Authority, TSA and US Customs, construction permit process MWBE participation plan-security plan-logistics coordination, inspections and project closeout
Established logistics process with stakeholders to minimize impact on flight operations and security
Guided team to successful program goals during Delta’s bankruptcy and reorganization improving customer experience in aging facilities bridging operations to new facility development program
Company Security officer - Company Issuing Officer of Port Authority Airport Security access ID’s