SUMMARY

• IT experience and discipline in corporate cultures, best practices, key principles, big picture and values.
• Extensive and aggressive experience in Telecom domain (BSS/OSS) and Contact Center Functional Areas.
• Strong IT, Network Solution Architecture and Technical Lead attributes.
• Expert level in conflict resolution, diversity awareness, cross functional domains and delivery models.
• Assumed a customer facing role in many engagements.
• Articulate, strategic thinker, high achiever and customer focused in line with a company's vision, strategic road - maps and business objectives.
• Assumed a formal Solution Architect and Technical Project/Program Manager roles for many functional domains and customer channels.
• Expert level of problem solving in a development, infrastructure and operational environments.

PROFESSIONAL EXPERIENCE

Confidential

Technical Project Manager/Solutions Architect

Responsibilities:

• Primary Solutions Architect assigned to multiple Messaging initiatives for Confidential &T Prepaid, Resellers and Confidential &T Mexico throughout the consulting engagement
• Project Management responsibilities including planning, estimating, controlling and reporting in support of the implementation of Messaging Services
• Feasibility and estimation of service design for extending Volte and IP Messaging
• Delivered Network Design for RCS, Legacy MMS and SMS Over IP
• Compiled and delivered service design requirements, use cases, call flows and Diameter Charging specifications for review with messaging vendors and cross functional teams
• Extensive research of 3GPP, GSMA and OMA CPM and Presence Messaging standards
• Conducted gap analysis across Postpaid, Prepaid and Resellers and delivered findings with recommendations to senior management of network solutions architecture and product owners
• Recommended directions for program execution and worked with program/project leads to support service launch
• Worked on complex technical challenges for RCS, Legacy SMS/MMS and Presence
• Worked closely with EPC and IMS Core Network Leads on requirements for Messaging Interfaces / reference points
• Mentored junior network architects and gained extensive knowledge while working among the best Network Lead Architects

Confidential

Solutions Architect

Responsibilities:

• Conducted discovery. analysis and modeling of emerging technologies for:
• Messaging/RCS (Lead IT Solutions Architect)
• OMA CPM
• Core program member of RCS and VoLTE from program inception working with CTO team tasked to identify opportunities and feasibility of RCS
• Published vision estimation and modeling artifacts for RCS
• Participated in RFI/RFP and Vendor selection for RCS and worked closely with the product, device, network and IT design teams
• Presented findings of RCS to executives including end to end impact and estimation
• Worked closely with the messaging engineers on a roadmap for integrating RCS and OMA CPM with legacy messaging domain

Confidential

Technical Project Manager

Responsibilities:

• Project Management responsibilities including planning, estimating, controlling and reporting in support of the implementation of Confidential products and services
• Participated in functional and systems requirements modeling and managed artifacts in line with the respective phase/gate exit of the project life cycle
• Customer facing role with full accountability in the successful development and delivery of Confidential MMSC (Multimedia Messaging Services) Confidential
• Managed and lead the day to day activities and diverse team of professionals and senior engineers
• Established strong relationship of internal and external customers and business partners
• Managing project scope, forecast and cost to baseline
• Managed the test and defect management environment including developing test strategy, test cases construction and execution
• Network elements integration with Confidential network management
• Complied with the development methodology, change management process and disciplines
• Developed comprehensive operational documents and procedures in support of project closure

Confidential

Solutions Architect

Responsibilities:

• Solution Architect for the Confidential account with responsibility for the creation an updating of the architecture blue print for the mediation/revenue management consolidation initiative
• In compliance with Confidential development methodology, performed feasibility and estimation of the concept collecting and scrubbing the level of effort from impacted applications
• Identified, coordinated and managed architectural dependencies and gaps across other projects and programs
• Contributed to the business case of this consolidation efforts and presented approach for the cost and benefits realization
• Acted as technical lead/domain subject matter expert during the functional and systems modeling with a liaison to between the business, IT, Network and vendors deriving impact to Confidential 's BSS/OSS systems
• Participated in design reviews and sign offs for the construction phase
• Conducted an overall BSS/OSS impact assessment in support of introducing IPv6 and contributed to the formation of the IPv6 program management office Confidential
• Delivered an IPv6 architectural blue print and capability matrix depicting impact of IPv6 to BSS/OSS and enterprise including service creation, provisioning, mediation, service assurance, billing and customer care
• Acted a lead during the RFI and proposal development of an outsourcing and transformation of BSS/OSS functions/across multiple domains