SUMMARY:

• Leading organizations in achieving optimal performance and enhance usability”
• Seasoned Product Owner/Project Manager with expertise in the implementation of new systems throughout large corporations.
• Solid career history employing expertise within organizations along with a proven ability to successfully direct the lifecycles and deliverables of key projects while deploying scalable solutions.
• Skilled in collaborating with all members of the organization to achieve all business and financial objectives.

AREAS OF EXPERTISE:

• Project planning & Development
• User Acceptance Testing
• Project management & Change management
• Stakeholder Management
• Leadership and team collaboration
• Building and sustaining strong project teams
• Java, C, C++, PHP, SQL
• Software Development Lifecycle
• IOS and Android
• Critical thinker/Innovator
• Ability to prioritize multiple projects
• Quality Assurance & Control
• ERP Implementation
• Risk Management
• RALLY, JIRA, Kanban board
• Vendor/Staff Management
• Agile/Scrum/Waterfall
• Microsoft Project, Visio, SQL
• Conflict Resolution
• Budgeting & Scheduling
• IT Strategy Alignment

PROFESSIONAL EXPERIENCE:

Confidential

Product Owner/IT Project Manager, Houston, TX

Responsibilities:

• Worked on and received approval for business requirement documentation from business team for project kick off phase.
• Responsible for managing product backlog, prioritizing of user stories in alignment with product roadmap
• Responsible for managing project Scope and objectives with the business team for mobile and web application
• Developed a detailed product Roadmap to monitor and track product progress
• Working with Senior technical leads and architects across multiple teams and stakeholders to assist in the design of scalable, compliant and resilient solutions for our product
• Working with IT teams to effectively simplify high complex concepts for mobile and web applications
• Acting as a liaison between Business Sponsors, stakeholders, and IT team
• Managing, grooming and prioritizing backlog items using Kanban board
• Managing project on share point to aid transparency to upper management and cross functional team
• Responsible for grooming the team on Scrum’s best practices
• Ensuring that requirements are clearly defined and understandable to the IT team
• Working in collaboration with cross functional team to identify project risk/issues and mitigation plans
• Responsible for managing stakeholders’ expectations whilst reporting project status.
• Responsible for managing the project budget/Expenditures.

Confidential

Product Owner, Houston, TX

Responsibilities:

• Collaborating with Program managers, product managers and stakeholders as well as architects to perform Gap analysis to identify the discrepancy between what is, and what should be in the system
• Building and managing end to end system process flows using tools such as blue works Live and Microsoft Visio for the Program Increment
• Responsible for managing all reports, analysis and decision making for change requests
• Responsible for building PULSE Graphic user interface and automation of manual processes
• Responsible for creating mock - ups and wireframes to help facilitate conversations between the business team and development teams
• Worked with IT teams for the integration of PULSE’s mobile and web applications
• Managing, grooming and prioritizing product backlog items using Rally
• Clearly defining requirement in the form of user stories and detailed acceptance criteria
• Lead and facilitated most of the SAFE ceremonies with both business and development team such as User story writing, backlog refinement, retrospective and demo session.
• Worked on and Successfully implemented the new PIX2 (Information Exchange) Graphic User interface for Pulse (A discover company) processing and settlement platform.

Confidential

Senior Business Analyst, Houston, TX

Responsibilities:

• Gathering business requirements from a diverse range of clients to ensure company deliver Software Applications that surpass expectations through interviews, observations and meetings with business owners
• Analyzing and eliciting business requirements through brainstorming, personas writing, affinity diagramming, as-is process flow and many others to establish a good understanding of client’s requirements
• Documentation of requirement captured from clients into functional specifications for the development team, using various methods including process flow diagrams, use case diagram and specifications, prototyping and Requirement traceability matrix.
• Managing, grooming and prioritizing product backlog items using Rally
• Lead sprint sessions to break down high level functional specifications for the development team to consume and commit to.
• Conducting User acceptance testing on software solutions as and when necessary during the project to ensure all clients requirements are delivered appropriately and on time.
• Contributing to post implementation review/retrospective with development team of software solution to incorporate lesson learnt at each project phase
• Attending/Facilitating external and internal project meetings to build on excellent relationships with client

Confidential

Product Owner, Dallas, TX

Responsibilities:

• Product owner with responsibility over product backlog, vision, roadmap, development and delivery using scrum methodologies.
• Partner with various clients in order to establish requirements for enhancements and new functions including User Interface (UI) User Experience (UX) and mobility applications (IOS and android)
• Author User acceptance scenarios and validate criteria in collaboration with business team and development teams.
• Managing, grooming and prioritizing product backlog items using Kanban board
• Assist Scrum Master on managing burn down charts, sprint planning, task estimation, and sprint retrospection; Serve as Scrum Master in the absence of the assigned Scrum Master.
• Worked and received approval for full mobile and web product budget
• Slashed payroll and benefits administration cost 30% by negotiating pricing and fees, while ensuring the continuation and enhancement of provided services.
• Managed and supported the implementation of Current expected credit loss to the organization
• Used Visio and PowerPoint to build presentations for executives and upper management.

Confidential

Business Analyst

Responsibilities:

• Initiated market research and analysis in order to understand the business requirements of the customer prior to modification of current system.
• Created and managed project documentation processes defined and documented current and future state of business processes, and developed plans to implement suggested improvements.
• Provided both functional and technical project analysis and its impact on other related interfaces.
• Involved in rigorous user acceptance testing, planning and design of the user acceptance test and the production of acceptance criteria.
• Prepared User acceptance testing release notes and planned for change requirements
• Effectively worked with cross functional teams of developers, business analyst and built consensus among design team.
• Used content management system software to support the creation and modification of digital content.
• Accountable for managing client outlook and ensuring that delivery meets customer expectation.
• Scheduled and drove demos to Business Owners and Stakeholders for final approval prior to deployment.
• Web analytics interpretation from Google analytics and site catalyst.