Delivery Leader Resume

SUMMARY

A highly organized and result oriented IT professional with 17+ years of experience.
11 Years of proven track record in managing complex, multi - phase, cross-functional, multi-geography IT projects for a World’s leading Logistics & Transportation customer.
Working with cross functional teams, I have holistic responsibility of managing delivery and IT transformation with measured outcomes.

PROFESSIONAL EXPERIENCE

Delivery Leader

Confidential

Responsibilities:

Responsible for overall delivery of Group Policy Administration System - Software Testing, Release Management & Testing Transformation, from inception to conclusion
Driving the digital transformation through NextGen & Intelligent automation, Agile and Technology Transformation through latest technologies e.g. Selenium, UFT, Load Runner, JMeter, Postman.
Leading the due diligence to implement test automation and performance testing, from creating the implementation strategies to the implementation
Ensuring projects are executed using best practices and methodologies i.e. Agile, Continuous Integration, Test Driven development, Behavioural Driven development, etc. in accordance with client project management framework
Prepare project metrics and dashboards, report for company and client management to monitor the key factors like Productivity, Efficiency, Timelines, Defect Analysis & Prevention Techniques
Articulate industry best practices in Software Testing and Agile
Accountable for Service Level Agreement deliverables and project compliance
Responsible for managing day-to-day client interaction and operational oversights

Delivery Leader

Confidential

Responsibilities:

Responsible for overall delivery of complex, multi-phase, cross-functional, multi-geography - Software Testing & IT Transformation, IT Service Management, and IT Operations Management, from inception to conclusion while maintaining high customer satisfaction
Independently created the project dashboards, status reports, metrics for client leadership team, and to monitor Productivity, Efficiency, Timelines, Defect Analysis & Prevention Techniques
Vast experience in driving the prioritization, scoping, scheduling, budgeting, risk management and mitigation, resource deployment/management, escalations, conflict management across the organization
Played key role in digital transformation through process and technology transformation - SAFe, Continuous Integration, Service Virtualization, TDD, BDD, NextGen & Intelligent automation, CA DevTest, Gherkin, Cucumber, Data Injection Tool etc
Assisted in performing due diligence and setting up context-based processes, guidelines, standards, and templates along with the client managers and directors to achieve the desired results
Critical delivery SLA negotiation and ensuring they are being followed effectively

Module Lead

Confidential

Responsibilities:

Task Estimation, Task Identification, Scheduling, Tracking, Reporting.
Resource allocation (People, Hardware, Software and Facilities), Identification of roles and responsibilities
Directing, supervising, and assessing individual’s performance, Giving feedback to Management, Implementation Head for each deliverable
Analyzed systems design specifications, requirements, and formulated test plan for the functional testing of the application, developed test plans, test cases.
Responsible for building scenarios, creation of test data and execution of test scenarios
Conducted automation regression analysis for several internal releases.
Root Cause Analysis (RCA) of each issue found and taking Corrective Action and Preventive Action (CAPA).
Analysis, design, and implementation of processes and tools targeted towards measurement of software productivity/quality metrics
Test case Execution, Test case writing, Test automation, Defect Tracking, Defect leakage.

Software Engineer

Confidential

Responsibilities:

Detail Study and Analysis of System Requirement Specification.
Test Planning, Task Estimation - Analysed systems design specifications, requirements and detailed design and formulated test plan for the functional testing of the application, developed test plans, test cases.
Responsible for building scenarios, creation of Test Data and execution of test scenarios, analysing the actual results against the expected results and creation of test data
Conducted automation regression analysis of the above-mentioned module for several internal releases.
Tracking of Critical issues and giving feedback to Development team.
Investigating critical issue reported by Clients and giving feedback to support team.