- A highly organized and result oriented IT professional with 17+ years of experience.
- 11 Years of proven track record in managing complex, multi - phase, cross-functional, multi-geography IT projects for a World’s leading Logistics & Transportation customer.
- Working with cross functional teams, I have holistic responsibility of managing delivery and IT transformation with measured outcomes.
- Responsible for overall delivery of Group Policy Administration System - Software Testing, Release Management & Testing Transformation, from inception to conclusion
- Driving the digital transformation through NextGen & Intelligent automation, Agile and Technology Transformation through latest technologies e.g. Selenium, UFT, Load Runner, JMeter, Postman.
- Leading the due diligence to implement test automation and performance testing, from creating the implementation strategies to the implementation
- Ensuring projects are executed using best practices and methodologies i.e. Agile, Continuous Integration, Test Driven development, Behavioural Driven development, etc. in accordance with client project management framework
- Prepare project metrics and dashboards, report for company and client management to monitor the key factors like Productivity, Efficiency, Timelines, Defect Analysis & Prevention Techniques
- Articulate industry best practices in Software Testing and Agile
- Accountable for Service Level Agreement deliverables and project compliance
- Responsible for managing day-to-day client interaction and operational oversights
- Responsible for overall delivery of complex, multi-phase, cross-functional, multi-geography - Software Testing & IT Transformation, IT Service Management, and IT Operations Management, from inception to conclusion while maintaining high customer satisfaction
- Independently created the project dashboards, status reports, metrics for client leadership team, and to monitor Productivity, Efficiency, Timelines, Defect Analysis & Prevention Techniques
- Vast experience in driving the prioritization, scoping, scheduling, budgeting, risk management and mitigation, resource deployment/management, escalations, conflict management across the organization
- Played key role in digital transformation through process and technology transformation - SAFe, Continuous Integration, Service Virtualization, TDD, BDD, NextGen & Intelligent automation, CA DevTest, Gherkin, Cucumber, Data Injection Tool etc
- Assisted in performing due diligence and setting up context-based processes, guidelines, standards, and templates along with the client managers and directors to achieve the desired results
- Critical delivery SLA negotiation and ensuring they are being followed effectively
- Task Estimation, Task Identification, Scheduling, Tracking, Reporting.
- Resource allocation (People, Hardware, Software and Facilities), Identification of roles and responsibilities
- Directing, supervising, and assessing individual’s performance, Giving feedback to Management, Implementation Head for each deliverable
- Analyzed systems design specifications, requirements, and formulated test plan for the functional testing of the application, developed test plans, test cases.
- Responsible for building scenarios, creation of test data and execution of test scenarios
- Conducted automation regression analysis for several internal releases.
- Root Cause Analysis (RCA) of each issue found and taking Corrective Action and Preventive Action (CAPA).
- Analysis, design, and implementation of processes and tools targeted towards measurement of software productivity/quality metrics
- Test case Execution, Test case writing, Test automation, Defect Tracking, Defect leakage.
- Detail Study and Analysis of System Requirement Specification.
- Test Planning, Task Estimation - Analysed systems design specifications, requirements and detailed design and formulated test plan for the functional testing of the application, developed test plans, test cases.
- Responsible for building scenarios, creation of Test Data and execution of test scenarios, analysing the actual results against the expected results and creation of test data
- Conducted automation regression analysis of the above-mentioned module for several internal releases.
- Tracking of Critical issues and giving feedback to Development team.
- Investigating critical issue reported by Clients and giving feedback to support team.