Objective:

To lead and manage projects/teams, where my technical, domain & resource management skills are effectively utilized to deliver the product with complete customer satisfaction

SUMMARY

• More than 15+ Years of IT experience which include Retail and Omni channel, Banking and energy sector. Worked in variety of Roles i.e. Senior Application Architect and Product Manager as Product Development, Analysis, and Testing, Implementation, Maintenance & Support and Project Management
• Manage entire product/brand and customer experience lifecycle from strategic planning to tactical activities
• Extensive experience with the entire Software Development Life Cycle (SDLC) methodologies Waterfall, Agile/Scrum includes Requirement Elicitation, Gathering and Analysis Phases.
• Effective and clear articulation capability with proven ability to interact with business development team for requirements gathering, identifying missing user stories and identifying what is out of scope.
• Ensured Scrum process, rules, and Agile ceremonies are properly applied by leading, facilitating and supporting Daily stand - up meetings, Sprint Planning, Sprint Retrospectives, Sprint Demos, Scrum of Scrum meetings, Backlog Grooming, Sprint Backlog, Program Increment Planning, Release Planning Events.
• Hands-on experience in performing scrum ceremony and performing backlog grooming with product owner, sprint planning, daily scrums, stakeholder meetings and retrospectives.
• Expertise in creating Request for Proposal (RFP), Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirement Specification (SRS), Requirement Traceability Matrix (RTM).
• Proficient in creating UML diagrams like Class Diagrams, Activity Diagrams, Use case Diagrams and Sequence Diagrams using tools such as MS Visio to communicate requirements to Development and UI teams.
• AS a Scrum Master, Coached Agile/Scrum principles to decision makers, Developers, Business Analysts, the team and other stakeholders on how their roles change in an agile environment in product implementation
• Serves as product owner, leader, and motivator on cross-functional teams during the lifecycle of product development
• Conduct market research, surveys, and customer/prospect visits to understand and specify business requirements to target market segments
• Champions the needs of the customer and business stakeholders throughout the execution of a project, ensuring that what is delivered meets the original goals and objectives
• Collaborates with local and distributed business partners and agile development teams
• Works with business teams to develop or modify processes, supporting post-launch change management efforts, as needed
• Experience in conducting GAP, Impact, SWOT, Cost benefit analysis, Root cause, Feasibility study, Impact analysis, Risk Analysis, and As-Is and To-Be business analysis.
• Strong working experience in Assisting Project Managers in preparing Project Plans, Project Schedules, establishing Milestones, Work Breakdown Structure (WBS) and Conflict Management with Team Members.
• Good knowledge of IT and the requirements made of IT by the business, experience in using TFS (Team Foundation Server) and all Microsoft Office Application.
• Strong communication and presentation skills with the ability to interact at all levels of the organization
• Work closely with Marketing and brand teams to understand their brand vision, and break it down into an actionable backlog of user stories for the delivery teams
• Work hands-on with the development team to prioritize, plan, and deliver iteratively that meets requirements

TECHNICAL SKILLS

• Oracle Retail (Retek) Application Development: ReSA, Batch Processing, ESP (Job Scheduler), ETL
• Salesforce Tools: SOQL, Dashboards, Reports, Custom Objects, Role Hierarchies, Field Updates, Formula fields and Cross Object formula fields etc.
• Programming Languages / Tools: Unix Scripts, Integration services using technologies like Java, J2EE, Web Services, GWT, Spring, FUSE/Service Mix ESB, XML, Camel, Active MQ, Hibernate etc..
• Platform/Database: Oracle 8/9i/10G, Confidential DB2, MS SQL Server
• Application Integration Development/Tools: Confidential Data stage Version 7.0/7.5
• Service Management Tools: Peregrine Service Center, HP Service Manager
• Software/QA testing tools: Mercury Quality Center (ALM), Test Director, JIRA
• Software Configuration Management tools: Open systems - Serena Dimensions and PVCS

PROFESSIONAL EXPERIENCE

Confidential,

Responsibilities:

• Utilized Agile Software Methodology using Scrum framework.
• Involved in developing Assessment document outlining the benefits, Risks, in-scope/out of scope, project timelines for migration etc.
• Participated in gathering project requirement and prioritizing product backlog.
• Worked with Application Architects to review to-be AWS design for servers and Data flow.
• Participated in resource planning and creating SOWs for the project.
• Managed sprints which include Sprint planning, VersionOne stories, Daily stand up meetings, follow-ups on defects and their resolutions, Sprint review and Sprint retrospective.
• Provided regular weekly updates on the progress of project to Confidential Mac leadership team
• Managed role of Scrum Master and leveraged expertise conducting product backlog refinement, daily stand-ups, sprint planning and retrospective meetings, and defined the Sprint backlog.
• Facilitated Scrum Events (Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) for Agile Scrum Methodology, to track progress of the work.
• Elicited requirements using war room sessions, Surveys/Questionnaire, Interview sessions, Requirement Workshops, Focus Groups, Interface Analysis and conducted GAP Analysis.
• Responsible for verifying the requirements and design documentation are documented properly and ensuring that a software system meets specifications and that it fulfils its intended purpose in reproducible manner.
• Actively participated in creating the user stories and prioritizing user stories along with tracking of burn up, burn down charts to estimate sprint delivery.
• Work with product owners to groom the backlog and plan sprints. Track, escalate and remove impediments.
• Organized and facilitated Scrum ceremonies including Grooming, Planning, Daily Standup, Sprint Demos, and Sprint Retrospective etc. Served as Agile Coach at various points helping team understanding agile principles.

Confidential, San Francisco, CA

Responsibilities:

• Deploy and Manage new/enhance (optimize) existing Applications deployed within Retail Stores across US, Canada, Europe and Asia regions.
• Responsible and accountable for the implementation of multi-year road-map for Omni Channel initiatives for Omni channel in Retail stores.
• Participate in the RFP process for selection of packages and service providers.
• Manage a global team of Internal and External vendors located globally and ensure that the Business service levels for the In-scope applications are met.
• Plan and optimize the resources globally and deliver enhanced service value to Business.
• Manage Vendor relationships and participate in the procurement discussions for the new and existing operational contract
• Managed role of Scrum Master and leveraged expertise conducting product backlog refinement, daily stand-ups, sprint planning and retrospective meetings, and defined the Sprint backlog.
• Facilitated Scrum Events (Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) for Agile Scrum Methodology, to track progress of the work.
• Elicited requirements using war room sessions, Surveys/Questionnaire, Interview sessions, Requirement Workshops, Focus Groups, Interface Analysis and conducted GAP Analysis.
• Responsible for verifying the requirements and design documentation are documented properly and ensuring that a software system meets specifications and that it fulfils its intended purpose in reproducible manner.
• Actively participated in creating the user stories and prioritizing user stories along with tracking of burn up, burn down charts to estimate sprint delivery.
• Work with product owners to groom the backlog and plan sprints. Track, escalate and remove impediments.
• Organized and facilitated Scrum ceremonies including Grooming, Planning, Daily Standup, Sprint Demos, and Sprint Retrospective etc. Served as Agile Coach at various points helping team understanding agile principles.
• Conducted meetings with SMEs (Subject Matter Expert) to identify business needs and set up walkthrough meetings with Business Users and Directors.
• Assisted the team in appropriately slicing and writing User Stories and the Acceptance Criteria to represent unambiguous conditions of satisfaction covering different criterion like Functional Criteria, Non-Functional Criteria and Performance Criteria stating the intent of the story.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
• Work with scrum team to groom user stories for upcoming sprint.
• Coordinate daily Scrum calls, weekly status meetings, and all project communications internally.

Confidential, San Ramon, CA

Responsibilities:

• Determine scope of the projects, Test Plans, High Level scenarios and drive key decision-makers to determine priority based on risk, value and estimated effort.
• Coordinate with teams of IT Managers, Solution Architects, Test Architects, BA, Technical resources (application development engineers, designers & test team) for trouble shooting project issues
• Guiding team on scrum practices.
• Responsible for Trouble shooting & resolving project issues Defect management and categorizing of Defects based on the Severity Levels set by the Client & successfully handled for closing of the issues.
• Coordinated with different testing teams (Functional, Integrated System Testing, User Acceptance Testing, Production Testing and End to End Testing) for delivery of high complex projects on time.
• Coordinate with Release PMs and Application PMs for Project Deliveries and framing project rollout.
• Managed Change Request & Emergency Code Push throughout the execution.
• Weekly & Daily updates of Testing Status to IT / Business Manager & Director.
• Prepared Project closing documents along with obtaining closing approvals from management.
• Set program plan, priorities, ensure optimization, and resolve conflicts that enhance effectiveness towards the business result and strategic intent. Build partnerships with the client by understanding the customers strategic needs and the business environment
• Strategy & Planning - Assist Intake, Strategy and planning team to help review projects for upcoming releases,
• Analysis requirements, identify risk ensuring Mobility E2E impacted projects and estimates cost. Provide consultations with to better understand the client’s requirements

Confidential, San Ramon, CA

Responsibilities:

• Involved in scoping and product requirement meetings with project team and external vendors.
• Worked with an Agile engineering team to define strategy, goals and scope and delivery.
• Worked with development team on user stories and details of how the feature is developed and worked out.
• Involved in reviewing technical design document to ensure that we have captured the required components which will be modified or newly developed.
• Participate in weekly meetings with user community to maintain open communication on all aspects of the project.
• Worked in an Agile environment and p rovided network management and information technology (IT) integration
• Monitored, managed and optimized total print output environment, end to end, regardless of printer brand
• Involved in requirement gathering, analysis of the requirements from the business owners and users using Agile SCRUM methodology.
• Gathered Business Requirements through brainstorming sessions on global calls.
• Led and conducted war room sessions for requirements gathering, analysis and design of the system.
• Involved in defining Change Management Process for Release Management Team.
• Mapped process flow; assess as-is a process through user interviews, data collection and analysis, design and evaluation of to-be process solutions.
• Prepared Business Object / Business Process Models that included modeling of all the activities of business from conceptual to procedural level.
• Analyze business requirements and segregated them into Use Case Diagrams, Activity Diagrams, Sequence Diagrams, and OOD using Borland Together according to UML methodology thus defining the Data Process Models.
• Worked with the Quality Assurance and Software Development teams to identify and design test cases
• Helped design and code custom test automation programs to swiftly and consistently test the company's radiology software
• Conducted interview with Stakeholders to get a better understanding of business processes and gather requirements
• Developed and managed the project management plan, established risk management process and metrics for the deliverables
• Perform defect submission and monitoring for development resolution.
• Acting on client feedback.
• Involved in developing the schedule for all the testing Cycles for System, Integration and UAT testing.
• Involved in all required levels of quality control including Integration, Regression, Baseline, End-to-End, and Inter-system testing.
• Involved in evaluation of test results and developed recommendations regarding testing outputs.
• Worked as a lead to coordinate the production Pilot deployment for the impacted application areas in Bank of the West.

Confidential, San Francisco, CA

Responsibilities:

• Involved in scoping and product requirement meetings with project team and external vendors.
• Worked with an Agile engineering team to define strategy, goals and scope and delivery.
• Worked with development team on user stories and details of how the feature is developed and worked out.
• Involved in reviewing technical design document to ensure that we have captured the required components which will be modified or newly developed.
• Participate in weekly meetings with user community to maintain open communication on all aspects of the project.
• Perform defect submission and monitoring for development resolution.
• Acting on client feedback.
• Involved in developing the schedule for all the testing Cycles for System, Integration and UAT testing.
• Involved in all required levels of quality control including Integration, Regression, Baseline, End-to-End, and Inter-system testing.
• Involved in evaluation of test results and developed recommendations regarding testing outputs.
• Furnished test results, developed test activity reports and verified problem solving.
• Worked as a lead to coordinate the production Pilot deployment for the impacted application areas in Confidential.

Confidential, San Ramon, CA

Responsibilities:

• Involved in understanding the testing efforts by analyzing the requirements for the project.
• Estimate and obtain management support for infrastructure builds, timelines, resource and budget require to perform testing.
• Involved in creating and getting approvals for Master Test plan which will detail out all internal and external vendors involved in testing, cycles of testing for each phase, high level test cases, hardware and software requirement, Entry and Exit criterions, contingency plans etc.
• Involved in creating the test scripts for each test cases with expected results. I also highlighted the interconnectivity of test scripts for interface applications.
• Involved in developing the schedule for all the testing Cycles for Shakeout, System, Integration and UAT / testing.
• Closely monitored each phases of testing by publishing dashboard on daily basis and involved in validating defect submission, assigning severity / priority for each of these defects, work with various teams to get an early resolution in JIRA.
• Involved in validating entry and exit criterions after completing each phase of testing. I also added contingency plans to minimize the defects and satisfy entry criterion for next phase of testing.
• Involve in assessment for defect whether it is due to the new project change or existing production issue.
• Involved in evaluation of test results and developed recommendations regarding testing outputs.
• Furnished test results, developed test activity reports and verified problem solving.
• Involved in creating GO-NO-GO document and reviewing with all stakeholders for getting approvals for production implementation.
• Involved in Pilot and implementation plan working closely with Project Manager.
• Worked as a lead to coordinate the production Pilot deployment for the impacted application areas in Chevron.

Confidential,

Responsibilities:

• Involved in scoping and product requirement meetings with project team and external vendors.
• Worked with an Agile engineering team to define strategy, goals and scope and delivery.
• Worked with development team on user stories and details of how the feature is developed and worked out.
• Involved in reviewing technical design document to ensure that we have captured the required components which will be modified or newly developed.
• Managing client expectation by ensuring the delivery of the highest quality service.
• Participate in weekly meetings with user community to maintain open communication on all aspects of the project.
• Perform defect submission and monitoring for development resolution.
• Acting on client feedback.