SUMMARY

• Over 15 years experience in Program & Project Leadership, Project Management, Release Management, Resource Management, Business Analysis, and Test Analysis accompanied with proactive leadership, multitasking and problem solving skills

TECHNICAL SKILLS

• MS Project
• Clarity
• Serena
• Clearcase
• SharePoint
• Visio
• HP Quality Center
• JIRA
• Enterprise Architect
• Oracle
• SQL Server
• Python
• Rational Tools
• Java
• SQL

PROFESSIONAL EXPERIENCE

Senior Project Manager/Scrum Master

Confidential

Responsibilities:

• In charge of all aspects of the CVS PBM implementation for MMP, Exchange and Medicaid Lines of Businesses.
• Managed vendor relations with CVS, DST, HealthRules and Accenture
• Acted as the Agile Coach / Scrum Master to transition from Waterfall to Scrum within Neighborhood.
• Led a group of scrum masters handling individual workstreams for sprint planning, execution, retrospectives and cross workstream collaboration.
• Coordinated all project activities including Release Planning, Retrospectives, Sprint Review and Daily Standups.
• Used JIRA to manage Product Backlog and issue / defect management.
• Used HP ALM to manage vendor specific requirements, UAT using RTM.
• Managed and reported project status reports and presented the project status to C - level stakeholders regularly.
• Developed the project plan and tracked the milestones across various lines of business, vendors and workstreams.
• Managed all updates to Datawarehouse, ODS and updates to Cognos Packages for PBM Implementation
• Worked with the Data Analytics team to develop all compliance, Finance and Operational reporting needs.
• Implemented change management processes to handle any changes to the project scope, budget or schedule.

Senior Project Manager

Confidential

Responsibilities:

• Delivered multiple large and medium sized projects for across business areas.
• Managed project budgets > 2MM and team sizes between 10-15 spread geographically.
• Adept at managing vendors in an onsite-offshore model.
• Managed all aspects of the projects including staffing, budget, schedule, vendor relations, development, testing and deployment.
• Created and maintained detailed detailed Project Management Plans to manage individual projects across programs.
• Identified ways to leverage resources across the projects within the Program to save money and meet schedule.
• Regularly updated Budget Forecast and tracked monthly actuals to keep budget on track.
• Documented and maintained all project artifacts including project charter, project plan, communication plan, Risk/Issue log, project reports
• Proactively monitored project progress to identify, track and mitigate risks.
• Completed Vendor Risk Assessment, Application Risk Assessment and Production Readiness Approval at appropriate phases of the project.
• Reported the program status to senior leadership and to the steering committee on a regular basis.

Senior Project Manager

Confidential, VA

Responsibilities:

• Managed the Windows 8 Migration from initiation to closure for Credit, Compliance and Ethics and FUSE
• Developed the Peer to Peer and Depot Migration processes to facilitate quick migration of users from XP to Win 8
• Developed and maintained detailed Project Management Plans to schedule user migration across multiple MCorgs and locations
• Conducted kick-off meets with each user group, addressed stakeholder concerns and gained approval for customized migration processes
• Worked with management in vendor selection and procurement for Windows 8 migration and Lakeside Agent Upgrade
• Documented and maintained all project artifacts including project charter, project plan, communication plan, Risk/Issue log, project reports
• Worked closely with the PMO to identify and mitigate risks at the program level
• Worked with the packaging team to the software applications certified, packaged and ready to be deployed for migration
• Worked with Avanade team to facilitate all reporting needs for Windows 8 Migration Program
• Managed the Lakeside Agent Upgrade project from initiation to closure
• Managed testing in all the test environments as per the plan; Facilitated UAT and signoff with the stakeholders
• Provided necessary support for the application rollout and post launch validation from the stakeholders

Senior Project Manager

Confidential, Owings Mills, MD

Responsibilities:

• Worked with IT Director in preparing SOW/contract with a external third party application provider
• Developed “AS-IS” and “TO BE” business processes working with identified stakeholders
• Conducted requirements workshops and interviews to elicit requirements from the stakeholders
• Coordinated with UI, UX group for timely completion of designs for building the application
• Worked with architects and tech leads to identify sound technical design solutions for the application
• Prepared project artifacts such as project charter, project plan, communication plan, Risk/Issue log, project reports
• Maintained all project documents on MS SharePoint for ready availability for all stakeholders
• Proactively worked with stakeholders in identifying project risks and developing risk mitigation plans; Actively monitored, managed and closed project issues/risks
• Planned and defined testing approach after consulting with development teams providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios
• Worked closely with system administrators, enterprise architects and solution architects in defining the hardware requirements for application deployments.
• Managed testing in all the test environments as per the plan; Facilitated UAT and signoff with the stakeholders
• Provided necessary support for the application rollout and post launch validation from the stakeholders
• Provided coaching and mentoring to the team members as appropriate to improve understanding, collaboration and to achieve strong performing teams

Project Manager

Confidential, Los Angeles, CA

Responsibilities:

• Effectively managed key project initiatives through all the phases of SDLC.
• Developed detailed Project Plans and Timelines highlighting key milestones and system dependencies for smooth execution and tracking purposes; gained agreement and acceptance of these schedules with all stakeholders
• Created and presented effective project and product presentations for Senior Management to help make a well-informed decision
• Tracked project progress on a ongoing basis ensuring that the delivery remains on time and the milestones are met
• Communicated the Project status to the identified project stakeholders via status meetings & Project reports
• Actively monitored projects for potential risks before they are escalated and realized by developing action plans
• Coordinated project activities with multiple internal business teams and external vendors as necessary
• Participated in reviewing contract agreements while selecting vendors for software services/applications
• Aligned the development team on project goal & objectives from time to time to stay focused
• Developed Test Strategy working with QA Manager; Ensured thorough testing of deliverables by external development team as well as internal QA team to achieve bug free product
• Provided constant clarifications on project objectives, scope and other activities to the development team and other stakeholders
• Addressed and removed any road blocks faced by the development team in achieving the sprint objectives
• Developed project deployment plan working closely with system administrators, database administrators and infrastructure team
• Monitored the team’s progress on sprint by monitoring the closed tasks and the burn rate
• Facilitated retrospectives by ensuring active participation from the team for identifying achievements, accessing process improvement areas, identifying project risk/impediments that needs attention

Senior Project Manager

Confidential, Long Beach, CA

Responsibilities:

• Worked closely with the procurement and management to identify the vendor for talent management system
• Negotiated and closely worked with Kenexa team to implement the system for Molina
• Documented the business requirements in the Project Charter and gained approval from all stakeholders
• Worked as a key liaison between the business team and Kenexa IT team in customizing the application to Molina’s needs
• Provided product demo of the developed functionality to the product owners and solicited feedback
• Facilitated daily scrum for the development team in tracking task completion towards sprint objectives
• Coordinated and participated in sprint retrospective
• Conducted JAD sessions and user workshops for eliciting business requirements from stakeholders
• Formulated test strategy for QA team on consultation with the development team; Managed QA activities for the project resulting in fewer bugs
• Worked with UI, UX teams to ensure designs met the business needs of the stakeholder
• Provided rollout/release support during application deployment into production environment