Senior IT Program Manager Resume

SUMMARY:

Over 20 years of experience as a technology/project manager with demonstrated success in leading, building, and motivating teams. I have capitalized on a unique range of functional and technical knowledge combined with exceptional interpersonal skills to build strong client relationships and work effectively within cross - functional team dynamics. I consistently exceed expectations in delivering high quality implementation results in challenging environments.

EXPERIENCE:

Senior IT Program Manager

Confidential

Responsibilities:

Responsible for all IT projects and reported progress to all levels of management. (UI, services, database, network routers and firewalls, feature development, upgrades to technology stack, ect…)
Managed Projects utilizing both Waterfall and Agile/SCRUM methodologies.
Mentored other Project Managers on the SDLC process and implemented changes to improve efficiency.
Collaborated with Marketing to determine scope for the projects and then managed the scope withe the development teams.
Identified and managed risk to the projects and formulated contingency plans to mitigate that risk.
Acted as mediator between Development and Marketing for conflicts regarding scope/timeline and personality conflicts.
Determined solutions between competing priories between groups.
Managed all of the high risk/high visibility projects for the company and have an exceptional track record of successful delivery.
Managed numerous new product development projects from the concept phase to post deployment.
Held regular meetings to keep upper management appraised of all project statuses and timelines to discuss critical path issues.

Manager - IT PMO

Confidential

Responsibilities:

Performed initial setup and managed the IT PMO.
Negotiated with vendors for Staff Augmentation to complete projects.
Managed timely integration and market entry in accordance with Statements of work to increase revenue for the company.
Did assessments on client environments to determine process changes to increase efficiency.
Identified and developed solutions for clients for increased business opportunities.
Determined solutions to competing priorities between groups.
Managed local teams as well as teams housed at client locations.
Mentored Project Managers on the SDLC process as well as Agile and Waterfall methodologies.

WorkStream owner/Change Control Manager

Confidential

Responsibilities:

Implemented Change Control processes for moving code into production for the Retail Voice Portal.
Managed 1 local development team and 1 offshore development team.
Identified process improvement opportunities and implemented solutions.
Managed the change control process for the Retail Voice Portal.
Managed portions of the FIOS deployment (fiber network).

Technology Manager

Confidential

Responsibilities:

Analyzed and re-engineered technology processes and solutions.
Collaborated with functional SME’s and upper management to customize technical solutions.
Worked to ensure effective translation of technical requirements to attain a streamlined implementation of technical solutions.

Senior Technical Project Manager

Confidential

Responsibilities:

Managed Confidential contract for the Confidential to digitize the medical records while staying in compliance with HIPPA regulations.
Managed a project with Brooke’s Confidential Medical Center to take end of life hardware and re-image to distribute to needy families.
The destruction of the old drives had to comply with HIPPA for medical and Confidential guidlines.
Managed day to day activities of 32 employees.
Developed creative technical solutions to resolve tribal challenges as described by the tribal council.

Enterprise Systems Engineer

Confidential

Responsibilities:

Designed technical solutions to meet the stated business goals of the Marketing group.
Managed the Master Domain and acted as 3rd level support for the local LAN administrators.
Worked on designing and deploying the new network across Europe.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship