Sr. Agile Coach Resume

SUMMARY

Seasoned IT thought leader with an entrepreneurial spirit and 18 years of progressive leadership roles across large scale projects and process improvement initiatives.
History of developing and building all areas of IT organizations, Established Program management practices, program governance and risk management methodologies
Experience managing & simplifying complex IT environments and leading global teams; Led multiple acquisition integrations, ERP integrations and application consolidations
Demonstrated ability to stay abreast of technical innovation and introduce new technologies when warranted.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Agile Coach

Responsibilities:

Led organization transformation to agile methodology - Formulated agile structure for the ERP program (including value stream, scrum teams, MVP methodology). Agile methodology reduced program resource cost by 25%
Introduced scrum at scale- Led multiple scrum teams for the North America Distribution design and development.
Instituted employee training and certification program- Led workshops & training sessions on Agile and LEAN principles. Ensured consistency of development methodology, practices, and tools across scrum teams.
Established internal Agile council - Inculcated scrum adoption using value driven approach. Integrated Scrum with DevOps model. Developed KPI’s for measuring and improving Scrum adoption
Established processes for reporting and risk escalation mechanisms to drive predictable project delivery. Improved project performance by 15 % (including project financials)
Created a framework for enterprise risk with KPIs and reduced overall program risk from 40% to 10%.
Established Playbook for Enterprise setup - Increased automation testing capabilities. Accelerated deployment schedule by reducing enterprise setup and testing time by 20%.
Revitalized a stalled and over-budget North America OTM (Oracle Transportation Management) program. Rejuvenated the program by combining cross functional teams. The program enabled a saving of $250M in transportation cost.
Introduced mobile technology for shipment tracking. Integrated Geo fencing with OTM and SAP framework. Reduced transportation detention cost by $2M annually.

Confidential

Sr. IT Director

Responsibilities:

Increased the projects conceptualized to executed ratio by 20%
Developed a program called Walk a Mile (WAM) to embed. Introduced Agile methodology and engaged business leadership team in the project review & governance process. Improved project Cycle Time (CT) by 25%
Led Lean Value Steam Mapping (VSM) for PMO processes. Streamlined project review & approval process. Implemented ‘Planview’ application for project portfolio & work management.
Developed certification and ongoing training program for project managers - Established Process Champions within each functional area for continuous improvement of processes. Supported internal and external (FFIEC) audits.

Confidential

IT Director

Responsibilities:

Formulated IT strategy - Developed global vision, long range growth and financial plans. Developed, executed on a road map to simplify the architecture and implement strategic platforms. Reduced support cost by 80% ($85K annually).
Partnered with the client team and leveraged agile & LEAN methodology to introduction new technologies- Implemented a mobile solution for field engineers. The solution increased customer satisfaction score by 55%.
Led multiple lean kaizen events and lean six sigma black belt projects- used statistical tools for data analysis and enabled reduction of ‘service duration’ by 3 days.
Delivered a 25% cost savings by consolidating multimillion $ ERP contracts under one vendor. Improved project delivery by hiring select leaders and realigning organization to reengineer operations
Led rationalization & consolidation of BI reports. Developed KPI dashboards to monitor business performance. Deployed OBIEE and Hyperion for financial planning & reporting.
Led the computer systems validation of Supply chain system- Redefined policies, procedures and standards for ERP and worked with COE teams to remediate risk areas. Presented the validation package during FDA audits.

Scrum Master

Confidential

Responsibilities:

Chaired the Supply chain and Finance IT council. Initiated and led cross learning’s sessions with global teams and developed strategic programs pipeline. Major programs included advanced planning, iSupplier and electronic DHR
Launched a ‘BI capability’ show case program to increase business awareness on BI tools. Initiated, managed, and successfully delivered a Cognos based BI program for supply chain
Led the GEHC ERP production support team transition. Effectively managed a vendor transition for a support team of 25

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