Applications Development Manager / Project Manager Resume

SUMMARY

In - depth knowledge of software and application development, programming languages, mainframe programming, IT analysis and consulting; eager to apply expertise in support of key technical objectives.
Adept at clearly establishing priorities and participating in the completion of complex, large-scale software engineering, design, testing, and development projects.
Outstanding ability to gather and translate complex client requirements into practical, reliable, cost-effective software solutions.
Proactive problem solver focused on developing software solutions with careful consideration to bottom-line, long-range goals, quality, feasibility and ease of use.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Applications Development Manager / Project Manager

Responsibilities:

Managed team of software developers who successfully implemented the integration of the RXAmerica platform with Confidential Health’s Medicare Part D claims application process. Integration of these platforms reduced costs and resulted in more complex and higher volumes of Medicare Part D claims processed.
Streamlined Medicare Problem Ticket process resulting in increased efficiency for Confidential Health.
Managed several network and Voice over IP rollouts for Darcomm.
Managed conversion of a Healthcare Billing System from Foxpro to .Net for ExpressBill.
Managed project to convert company to Voice over IP and IP Contact Center for Triwest.

Confidential, Phoenix, AZ

Pre-Sales Engineer

Responsibilities:

Comprehensively analyzed specific client requirements and provided relevant technical expertise of Confidential VoIP and Contact Center products. Coordinated closely with clients, increased customer satisfaction and became trusted partner. Produced statements of work and responses to requests-for-proposals. Developed comprehensive and accurate cost estimates.
Played key role in securing major deals and provided technical training to client employees.

Confidential

Sr. Programmer Analyst / Project Manager

Responsibilities:

Lead programmer/analyst for the Batch/CICS application to process a new pharmaceutical that had to be specially handled.
Project Manager for the company’s new Disease Management System.
Project Manager for large Call Center/IVR Enhancements.