• TECHNICAL
• SUMMARY:
• Agile Project Manager with over 9 years of hands on experience in playing a key role in various facets of the Software Development Life Cycle SDLC . A result oriented professional with strong analytical, risk awareness and problem solving skills.
• Proven track record in driving high complexity, multimillion-dollar large scale initiatives with high levels of critical process documentation and standardized global rollout to completion while focusing on project plans/schedules, scope, risks, budget, quality and change management to meet deadlines and budget expectations.
• Highly skilled in fostering a liaison between project sponsors Sr. mgt. , PMO, clients and the IT delivery partners to communicate business expectations, generate ideas/solutions facilitation and oversee project execution.
• Versed in the ability to budget, track and control project expenditures as well as complex report authoring.
• Broad experience in using Waterfall and Agile concepts for software enhancements and development.

Areas of Expertise:

• Elicitation and definition of project scope and charter authoring
• Documentation of business needs, project plan and schedule WBS and Pert charts
• Budget preparation, analysis and management
• Monitoring of project execution and application of change control management
• Risk assessment and mitigation planning. Prioritization of competing project demands
• Well versed in leading cross functional distributed projects teams/workstreams. Facilitation and problem solving
• Product backlog User stories/epic authoring and grooming. Sprint execution supervision
• Ability to work independently and with clients at all levels of the corporate structure.
• Business process and root cause analysis. Business process reengineering
• Experience in integrating PM schedules for programs or portfolios
• As-is and to-be business process mapping
• Relational database concept and design. Data model, use-case, workflow authoring UML
• UI prototyping/mockup screen design wireframes
• Test plan, test script preparation and requirement validation System/UAT
• System demo, end-user training
• Proficient in complex reports authoring including data analysis BI tools, SQL, MS-Excel, MS-Access

TECHNICAL

SKILLS:

Methodology/Framework: SCRUM Agile , PMBOK, CMMi, Business Transformation BTF , RBPM

Business Modeling Tools: Visio, Rational Rose

Project Mgt. Tooling: CA Clarity PPM, MS-Project, SharePoint, Jira/Greenhopper, Pivotal Tracker, Version One

Business Analysis Reporting tools: Business Objects XI, Crystal Reports, MS-Excel

Database: MS-SQL Server 2005, Oracle, MS-Access

Software/Tools: MS-Word, MS-PowerPoint, Photoshop, Ariba, eRoom, Axure , HP Quality Center

Programming Languages: T-SQL, SQL/PLSQL, VBA, C

PROJECT

INVENTORY:

• Financial reporting
• Web/Client application
• PMO
• Client onboarding
• Data migration
• AML/KYC procedure and application
• Data security and quality
• Data enrichment
• System/platform integration
• Data integrity
• Business process reengineering
• Enterprise application
• Vendor selection RFP/RFI
• Data Warehouse

EXPERIENCE:

Projects types: System integration, Data security and quality, Reporting, Web/Client application

Senior Project Manager Consultant

Confidential

• PM in regional Change Delivery Group function of RBWM Global business. Working with cross-functional global teams, portfolio managers, business stakeholders and delivery partners to deliver important changes needed to achieve HSBC's TOM and ensure alignment of the project to the global strategy/standards.
• Responsible for E2E planning and delivery of one of the top 13 Wealth Management initiatives
• Manage project of high complexity from inception to closure on a regional and global scale
• Tasked with preparing and managing project documentation, deliverables, milestones, resource management and schedules. Define, verify and manage project scope. Identify manage and control internal/external project risks. Ensure contingencies are in place.
• Help define success measures/metrics. Balance schedule, budget and resources. Onboard new project resources at the onset and during the project. Ensure they are well acclimated and well equipped to quickly ramp up to begin to successfully contribute to the project. Monitor resource allocation and any related resource risks.
• Support program and portfolio managers in overcoming challenges and mitigation the impact of massive impact risks. Identify problems, implement solutions and make decisions favorable to project success
• Assign responsibilities to large cross functional distributed teams of various workstreams while providing them with the direction and confidence to deliver results
• Lead the effort to prepare estimates for cost, timeline and technical resources onshore/offshore and skillset needed to support the initiative. Assess key project resources performance for mid-year and end of year performance review
• Ensure compliance with all external regulatory requirements including operational risks , internal control standards and global compliance policies
• Strong examples of delivering project on time and budget to achieve business case and stated outcomes
• Proven experience in controlling project outcomes and in stakeholder management
• Broad experience in establishing and running project governance, change management and benefit realization
• Maintain project site and related access/permissions. Organize, coordinate JAD and workshop sessions logistics, agenda,

Confidential

Senior Project Manager Consultant

Projects types: System integration, Data security and quality, Reporting, Web/Client application, PMO, client onboarding, data migration, KYC procedure and application

• Tasked with preparing and managing project documentation, deliverables, milestones, resource management and schedules. Defined, verified and managed project scope. Identified and mitigated internal/external project risks.
• Strong examples of delivering project on time and budget to achieve business case and stated outcomes
• Ensured requirements were understood Projects were implemented and delivered to high quality and as per specifications.
• Developed, executed and maintained project plans. Managed resources and track project progress against the baseline.
• Created roles/responsibilities matrix to facilitate project communication.
• Helped foster and managed a culture of continuous improvement during and post project delivery
• In charge of partnering with IT to promote open lines of communication and maintain vendor relationship.
• Owned relationship with stakeholders ensuring effective and timely communications
• Identify business objectives and participate in strategic planning to map/align long-term goals.
• Spearhead multiple cross-functional projects with the goal of obtaining synergy between projects and programs.
• Conduct project status meetings with project team and business stakeholders.
• Served as Agile lead for the global IT Transformation initiative to implement a more flexible software development process in a matrix environment.

Confidential

Project Manager Consultant

Projects types: Data security and quality, Data integrity, Web/client application, Business process reengineering, Data migration

• Responsible for defining project scope. Tasked with eliciting, analyzing and documenting business requirements. Managed the change control process by assessing impact to scope, work effort, schedule and other projects. Identify project inter-dependencies and coordinate execution with other project managers.
• Provided requirement supporting artifacts such as UI Prototypes, workflows, data models and use cases.
• Worked with cross-functional team to obtain estimates for development work effort and manage resources.
• Supervised project from inception to delivery. Facilitate feature prioritizing meetings with stakeholders and IT.
• Performed project risk and issue management. Collaborated with solution delivery team in order to identify infrastructure requirements and establish rollout strategy.

Confidential

Framework Lead/Senior Business Analyst - Consultant

Projects types: Business process reengineering, PMO, Data integrity, Reporting, Web/Client application, client onboarding, AML/KYC procedure and application, Data migration, System/platform integration

• Ensured the successful application of agile principles during the execution of a large-scale global platform upgrade initiative. Appointed as one of the key agile advisors/project leads to spearhead the effort to transition to an Agile software development process.
• Guided a team of BAs and other project team members through understanding and applying the agile principles/SCRUM ceremonies. Served in the capacity of Senior Business Analyst to translate requirements to user stories. Worked closely with product owners, IA/design team to capture and review business requirements/user stories.
• Contributed in adapting and mapping CMMi centric software development processes to SCRUM practices in a matrix company.
• Identified and reported risks, triggers and defined mitigation/resolution paths.
• Presided over sprint-planning sessions facilitated product and sprint backlog grooming workshops.
• Managed and documented ongoing discussions blocker list /issues.

Confidential

Sr. Project Manager - Consultant

Projects types: Data enrichment, System/platform integration, Data security and quality, Data integrity, Finance reporting, Web/Client application, Business process reengineering, client onboarding, Enterprise application, Vendor selection RFP/RFI , Data warehouse

• Responsible for the implementation and global deployment of a financial data consolidation solution.
• Tasked with identifying suitable data consolidation solutions for GroupM Finance. Collaborated with cross-functional teams to evaluate and recommend a technical solution to address the business challenges.
• Supervised all aspects of the projects from inception to deployment to ensure that business goals were met and that the solution delivery was timely. Conducted daily scrum stand-ups meetings.
• Spearheaded the initiatives through a project management framework comprised of: scope, goals and deliverables definition, project and resource planning, risk management, status, timeline and defect tracking.
• Conducted facilitated workshops with a local and international team of stakeholders including regional CFOs/controllers in order to re-engineer business processes.
• Oversaw the requirement gathering process and reviewed documentation for completeness and accuracy.
• Shephered a team of IT and business professionals through the system development cycles while maintaining vendor relationship.
• Established a strategy for production deployment, end-user training and on-going support across timezones.

Confidential

Project Manager/BA - Consultant

Projects types: System/platform integration, Data enrichment, Data security and quality, Web/Client application, Business process reengineering, client onboarding, Vendor selection RFP/RFI

• Liaised with stakeholders external partner and core business units to elicit, analyze, document, and validate requirements. Translated requirements into functional specifications with supporting wireframes.
• Identified project risks, assumptions and constraints in order to define a mitigation plan. Managed scope, requirement conflicts and/or changes.
• Converted functional requirements into user stories to facilitate development sprint planning and the resource allocation process. Defined user story acceptance criteria.
• Conducted requirement review. Collaborated with business owners and the IT team to prioritize user stories, and determine solution scope.
• Supported QA and implementation throughout the life cycle of the initiative. Conducted daily stand-up meetings for sprint progress. Coordinated and performed integration testing with external partners. Managed and documented open and ongoing discussions.
• Write test scripts, conducted user story acceptance testing and prioritize new requests/enhancements into the backlog. Collaborated with external partner and IT to define the production deployment strategy.
• Coordinated sprint retrospectives, UAT and UI testing. Planned for production support and user training.

Confidential

Business Analyst

Projects types: Data enrichment, Data integrity and quality, Reporting, Data migration

• Designed and authored dashboard reports with data extractions from third party web analytics tools Dart, Atlas and OAS.
• Acted as the line of support. Executed performance analysis for tuning.
• Improved and automated the reporting process. Tested new reporting application. Worked with account managers and campaign optimization teams to define metrics and identify data sources.

Confidential

Business Analyst/ Lead

Projects types: System integration, Data warehouse, Data security and quality, Data integrity, Finance reporting, Web/Client application, Business process reengineering, client onboarding, Enterprise application, AML/KYC procedure and application Ensure due diligence to comply with KYC regulations , Data migration

Redeployment Initiative: Aggregate data from several data sources and reengineer business processes to allow for more efficient data mining. Generate reports to track and measure the endeavor.

• Appointed as the project lead to implement the company wide redeployment program. Responsible for creating a solution to automate the data retrieval process.
• Elicited and documented requirements including the redeployment process. Developed a timeline for application delivery. Streamlined the communication process between PMO and regional core teams.
• Provided project status, monitored execution, conducted user training, system demo and authored user guides.
• Leveraged relational database and VBA and SQL knowledge to implement a technical solution. Documented and managed change requests and defects. Created metric reports.

Executive Goals Setting EGS Project: Build a web-based application to administer the goals of executive level employees across AIG and to allow for performance evaluation. A second project was derived from the EGS project. The aim was to transition EGS to new platform.

• Collaborated with the stakeholders and the IT team to define the project plan.
• Responsible for understanding and analyzing business need. Reviewed existing business processes.
• Elicited, documented and analyzed business requirements. Developed workflows, use-case diagrams and data models. Acted as a liaison between the developers and end-users.
• Performed system analysis using existing documentation to identify gaps and made recommendations.
• Produced user interface UI and navigational structure prototypes based on client requirements.
• Validated technical designs created by IT developers against functional specifications.
• Communicated potential project risks to program manager/sponsors and worked on risk mitigation.
• Developed test plans, user guides defined test cases, authored test scripts for QA testing and user acceptance testing UAT . Executed regression testing and carried out user training, system walkthrough.

OA Project: Implementation of a web-based application to enhance and expedite KYC process. Integrate several applications to automate the profile data-entry process and allow for a continuous flow of information between systems.

• Assisted program manager in defining the project plans, identifying milestones and resources.
• Acted as liaison between the stakeholders, the IT team and the third party vendors.
• Reviewed and revised user requirements and functional specification documents.
• Developed use-case models to document high-level system goals.
• Appointed as lead to conduct system demos and status report meetings to discuss project health.
• Defined as-is and to-be business processes and the impact of changes to current systems.
• Identified and communicated project issues. Collaborated with project team members to find solutions and make recommendations.
• Defined test plan. Performed functional and regression testing for all systems. Responsible for all aspects of the UAT phase system walkthrough, training, test script, user guide, issue tracking and resolution .

Candidate Portal Upgrade Project: The aim was to upgrade the portal and integrate systems to enrich data.

• Appointed as project lead. Involved in detailing project mission and timeline.
• Responsible for meeting with all decentralized business units to analyze and document their respective business procedures. Identified points of synergy between the process flows for workflow consolidation. Oversaw all project communications with the outside vendor and internal stakeholders.
• Led the system testing effort. Defined test plans and test cases. Authored test scripts for user acceptance testing. Executed functional and regression testing.

Budget Preparation and Analysis:

• Assisted in all aspects of the budget process for several departments. Handled tasks related to budget preparation and resource allocation. Prepared and reviewed comprehensive operating expenses analysis reports showing budget variances.
• Assisted in balancing a 5.5 million operating budget and evaluating departmental expenditure estimates. Performed budget forecast analysis to determine the budget for the forthcoming year.
• Interacted with department heads to identify, explain and if necessary correct discrepancies between general ledger accounts. Developed cost cutting measures cash disbursement audits .
• Oversaw Global Talent Acquisition reporting. Prepared global metric reports paired with recommendations on cost reduction strategies for the CHRO and HR VPs.
• In charge of streamlining global reporting processes to correct inefficiencies throughout the organization. Created MS-Excel, queries and Business Objects dashboard reports to allow for easy data representation. Introduced reporting best practices to be utilized by metrics reporting units for accurate reports generation.

Key Achievements - Authored detailed documentation and workflow diagrams for decentralized business units. These artifacts have helped business units in their effort to implicitly review their underlying procedures for improvement.

Confidential

Volunteer/Business Analyst

• Tasked with organizing and promoting travel tours. Acted as the point of contact for travelers.
• Used Sabre and other applications to process travel tickets.
• Created a traveler tracking database and assisted with office management.

Confidential

Project Manager/Business Analyst

Projects types: System/platform integration, Data security and integrity, Reporting, Web/Client application, Business process reengineering, Data migration

• Identify a solution to efficiently collect and store research data.
• Responsible for understanding and articulating business needs. Interacted and communicated with customers and management team to gather requirements and translated them into data models and functional specifications. Reviewed the existing QA research workflow and data storage methods.
• Recommended process or system changes to eliminate identified risks/inefficiencies and lead the effort to make improvements. Prepared use-case models based on Business Requirement documentation.
• Created navigational structure and user interface mockup screens to validate specifications.
• Analyzed business processes to find possible automation points for process optimization.
• Designed, implemented, tested and maintained MS-Access database which consisted of queries, forms, macros, VBA coding. Performed user training and application demo.
• Authored queries based reports and normalized an existing database to make it more relational in nature.

Key Achievements:

- These software solutions resulted in a significant reduction in data duplications as well as an improvement in data integrity. Streamlining the existing workflows has improved the data collection process.