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Program Manager Resume Profile

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PROFILE

  • Senior Lead Project Management professional with extensive experience in PMO execution and best practices. Experienced in instituting Standard Operating Procedures, managing risks/issues and ensuring the highest degree of efficiency within any given endeavor.
  • I strive to constantly improve my Project Management skills through the PMI and Six Sigma programs in order to enable the highest degree of success within any given endeavor while effectively working/communicating with all levels of management inclusive of the Executive branch to ensure that any given organization's imperatives and technology aspirations are aligned at all times.
  • Experienced in the E-commerce, Government, Healthcare, Finance, Retail, Insurance and Entertainment industries.

CAREER HISTORY:

Experience

Confidential

Contractor BI Project Manager

Major responsibilities include assisting the Company in instituting Business Intelligence methods such as reporting capabilities that allow for data mining by providing a data warehouse/datamart in the pursuit of meeting business imperatives/goals/ROI. The data being harnessed enables the ability to efficiently manage agency results in an effort to drive profitable growth as an ongoing effort to improve agent performance and increase profitability.

Working directly with the EPMO to ensure best PM practices are being adhered to.

Confidential

Contractor BI Project Manager

  • Major responsibilities were to assist clients in instituting Business Intelligence methods which include reporting, dashboards and means for data mining by providing a data warehouse/datamart in the pursuit of meeting business imperatives/goals/ROI.
  • This includes collaborating with the various company clients to agree on SOW deliverables, creating a WBS for each project in their portfolio, keeping track of financials and ensuring stated deliverables are delivered on time, on schedule, within budget and to expectations within a given endeavor.
  • All endeavors that I have taken on within GNet are iterative in nature and incremental everything from managing the design, build activities of Business Intelligence technological solutions, new product development and/or service development projects. The use of the Agile approach allows us to be flexible and increases the interaction with clients to ensure their perspective/expectations are addressed within the execution of the project and eventual delivery of the end product/solution.

6 months Confidential

Contractor Sr. Project Manager

  • Duties included managing a team of 10 development staff, Systems Analysts and Business Analysts to implement the Affordable Health Care Act in the state of Minnesota. As a result the MNSure E-commerce web site was instituted to enable the citizens of Minnesota to shop on line for health care coverage.
  • In addition I was responsible for working with third party vendors to ensure their out of the box systems integrated with the state's systems being developed.
  • Furthermore, I was responsible for the day to day project management responsibilities with the direction of the PMO for creating/maintaining project plans, managing/mitigating issues, risks and reporting the project's health to upper level management.
  • In addition I worked in an Agile environment encompassed with a waterfall methodology to implement all pertinent systems in support of the health care reform.

Confidential

Contractor Project Manager

  • Duties included managing a project to integrate legacy systems with those systems of the company that was acquired.
  • Included: identifying gaps between both sets of systems and assist in the development of needed functionality by facilitating JAD sessions to develop both detailed requirements and design documents.
  • In addition I was responsible for reporting the projects health to executive management and all other levels of management on a weekly basis.
  • Utilized Agile as means for delivering project deliverables/system functionality with direction taken from within the company's PMO.

Confidential

Project Manager - EPIC

  • Led the pilot deployment of the EPIC Hyperspace solution to a set of clinicians. Which included:
  • Identifying those entities best suited/less impacted to participate in the pilot program.
  • Developed the project plan required to communicate the step by step process to ensure a successful endeavor.
  • Reported directly to Executive leadership the status of our efforts to introduce EPIC into the Sutter Health environment.
  • Tracked/Managed issues and defects to ensure timely resolution of these.
  • Collaborated with a team consisting of Project Managers, Clinical and IT Staff to facilitate the deployment of the pilot program. While working within the PMO to ensure compliance with best practices in pursuit of the highest degree of success possible.

Confidential

Project Manager EPIC

  • Managed a budget of 15M while leading a team consisting of Clinical and IT staff with the direction of the PMO.
  • Implemented 110 EPIC interfaces at the University of Minnesota Medical Center, Southdale and Ridges hospitals.
  • Managed third party relationships.
  • Reported directly to Executive leadership.

Project Manager Confidential

  • Led and managed the conversion of UMP Allscripts data to Epic i.e. conversion of images stored in Allscripts image server to Onbase for viewing in Epic. .
  • Led the conversion of FCIS data i.e. EKG, transcriptions, secured/non secured notes .
  • Led a team composed of technical project manager and 3 developers.
  • Served as the hiring manager for the data conversions team.
  • Managed testing round execution issue resolution.
  • Led and managed the validation of clinical data prior to migrating it from a test environment into production.
  • Communicated with executive leadership while maintaining an excellent relationship with the end users and other branches of management.

Confidential

Project Management Consultant

  • Re-engaged with Merida to lead the development and execution of strategic marketing plans and business plans.
  • Worked closely with business owners and SMEs to identify their needs.
  • Included Project Plan Development, Statement of work development, Risk Analysis, Business process engineering inclusive of defining and instituting business policies/procedures.
  • Identified opportunities and developed informed recommendations to take advantage of those opportunities.
  • Clients: North Woods Advertising

Confidential

Project Manager

  • Responsibilities included managing efforts relating to the implementation of out of the box systems to replace core company enterprise business systems/modules: RFP Execution
  • Coordinated efforts amongst internal departments business and IT and external business partners. Act as the primary interface between IT and the business.
  • Led SOW/WBS development efforts.
  • Led the creation of project plans for program projects.
  • Facilitated/Led System/functional requirements gathering efforts with SMEs.
  • Coordinated and participated in system testing efforts.
  • Performed risk analysis and issue resolution.
  • Responsibilities also included resource forecasting and budgeting for project efforts.
  • Technologies utilized: Sun Solaris, Oracle 9i, IBM WebSphere, IE7, COBOL, Mainframe, Wintel on Scan, Share Point, MS Project Suite of tools, SDLC, RAD, Workflow analysis

Projects undertaken:

  • Coordinating the movement of a data center
  • Replaced systems infrastructure to support new applications being implemented which were to replace legacy systems.
  • Maintaining current applications to tailor to the needs of the business

Confidential

Project Manager

Responsibilities included managing efforts relating to the implementation of an IT Business Process Improvement Program inclusive of from within the PMO office:

  • Coordinating efforts amongst internal departments business and IT and external business partners.
  • Led SOW/WBS development efforts.
  • Identified and defined project deliverables, Risk analysis.
  • Instituted appropriate training and communication mechanisms to compliment the business improvement processes being instituted.
  • Lead the development of policies and procedures for how the technology department delivers its services to external customers.
  • Other projects engaged in involved migrating hospital devices from one system network to another included: coordinating vendor efforts with internal departments, data analysis of the number of network devices needing to be moved to forecast labor and dollars needed for this project. .
  • Project budgets where in excess of 2.5M.
  • Technologies Utilized: Docushare, MindJet Mind Manager, MS Project Suit of Products, Workflow Analysis

Confidential

Project Manager

  • Responsibilities included managing efforts relating to product development and implementation from within the company's PMO office. inclusive of :
  • Leading the coordination efforts amongst internal departments business and IT and external business partners.
  • Lead SOW development efforts with SMEs, Creating project plans
  • Managed a budget of about 1M to 2.5 M per project inclusive of reporting financial status to management
  • Led risk analysis efforts
  • Coordinated and led systems development efforts Web based systems
  • Managed a staff of about 10-20 individuals per project
  • Coordinated testing effort
  • Responsibilities also included actively making suggestions and improvements upon the company's internal project management procedures.
  • Technologies Utilized: Java, .Net, MS Queries, LDAP, XML, Docushare, SDLC, RAD, MS Project Suite of Products, Workflow Analysis

Confidential

Project Management Consultant

  • Led the development of strategic marketing plans and business plans for several organizations in the finance, insurance, entertainment and the print/newspaper industry.
  • Worked closely with business owners and SMEs to identify their needs
  • Project Plan Development
  • Statement of work development
  • Risk Analysis
  • Procured project resources
  • Business relationship management
  • Business services expansion
  • Coordinated and leading systems development efforts
  • Business process engineering inclusive of defining and instituting business policies/procedures
  • Developed and managed budgets ranging from 1M to 3M
  • Market research
  • Identified opportunities and developed informed recommendations to take advantage of those opportunities.
  • Clients: Navarro's Insurance Services, Northern Lights Mortgage, Maple Leaf Mortgage, Latino Midwest News

Confidential

Project Manager

  • Managed a project, for Select Comfort Corporation, that introduced a new product into the marketplace
  • Included overall project management, including the creation of detailed project plans and schedules, defining project deliverables, resource acquisition, technical resource workload, documentation, managing a team of 60 individuals across multiple business units and geographical locations, managing a staff of 6 developers, coordination of testing and implementation efforts with third party business partners and other stakeholders, leading business and systems requirements gathering, communicating progress to executive management, and instituting quality control measures to increase the overall value of the project.
  • Responsibilities included mentoring, training and performance evaluations of entry level and sr. level team members.
  • Led projects requiring system/E-Commerce web site enhancements, upgrades, patches, and reports for the retail POS systems, and manufacturing.
  • Technologies Utilized: VB5, Java, MS Suite of Products, Docushare

Projects undertaken:

  • Led and managed the implementation of EDI technology for the automation of electronic purchase orders, purchase order changes, acknowledgments, and order cancellations of the newly developed product.
  • Worked closely with executive management in ensuring that the company's infrastructure would support and handle order taking at the company's headquarters and at all 300 retail stores.
  • Ensured that the company's accounting structure would account for the revenue and expenses of the new product.
  • Led and managed the company's Business Continuity Program which included assessing the impact on procedures, systems, vendors, stores, and third party business partners in the case of a catastrophe.
  • Led the development of the company's Systems Development Methodology which involved every division within the company and the participation of 500 plus employees.

Confidential

Project Manager

  • Led and managed the development of Minnesota's Alcohol and Gambling Enforcement case management system. Responsible for the overall project management, including: the creation of detailed project plans and schedules, defining project deliverables, resource acquisition, defining technical resource workload, creating documentation, managing a team of 20 individuals, coordination of testing and implementation efforts, participating in business and systems requirements gathering, and communicating progress to top management. Included the creation of RFP's for vendor procurement efforts. Additional agency's engaged were the BCA and DVS.
  • Led and managed the organization's process re-engineering efforts to support the new systems being implemented.
  • Led multiple JAD sessions in order to achieve consensus towards the intended objective s
  • Worked with top management to ensure that both newly merged entities worked smoothly as one entity.
  • Served as a liaison between software vendors and business users.

Senior Systems Analyst

  • Managed projects requiring system enhancements, upgrades, patches, and reports for such systems as case management systems, human resource grievance tacking system, State Patrol's accident Tracking System and Mainframe based Applications.
  • Responsibilities included all aspects of the systems development life cycle
  • Led work flow analysis efforts to integrate new systems being developed
  • Utilized Visual Basic and SQL server to develop new systems
  • Led multiple efforts to migrate mainframe systems written in COBOL, CICS and JCL to client server technologies.
  • Utilized Install Shield to install and distribute application upgrades.

Confidential

Computer Operator / Database Administrator

  • Responsibilities included day to day administration of CA-DATACOM/DATABASE
  • Maintained database definitions, programming using SQL to produce reports as needed.
  • Backed up and loaded data
  • Maintained data files and working frequently with CA-DATACOM technical support staff in solving critical database problems.
  • Programmed in COBOL and in VSE/ESA JCL to interface with the IBM ES-9000 mainframe computer.

Technical Skills

  • Languages: VB, COBOL, C , JCL CICS
  • Hardware: IBM PC'S, IBM ES-9000 MAINFRAME
  • Operating Systems: WINDOWS Vista/NT
  • Ancillary Skills and Experience: Buss Process Modeling, Buss Object Modeling, Buss Data Modeling, Work Flow Analysis, Waterfall Methodology, SQL Server, RFP Experience, Sun Solaris, Oracle 9i, IBM web sphere, EDI, COBOL, VB5, .net, JAVA, MS Queries, UML, XML, Epic
  • Tools and Techniques: Microsoft Project, Office 2013, PowerPoint, Excel, Access, ERD, SDLC, RAD, VISIO, DOCUSHARE, CRM, SharePoint 2013, AGILE, Clarity, Open Workbench

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