IT Project Manager Resume

SUMMARY

Versatile Project / Product Manager with strong analytical, technical and presentation skills. Highly proficient in leading teams, products and projects, driving efficiency, productivity and performance improvements.
Proven leader with superior verbal and written communication skills and extensive experience partnering with clients, sales and operations on successful product implementations.
Hands on, yet often managed and built global multi - functional teams, using excellent motivational, organizational, and problem-solving skills.
Background in Health Insurance, Talent Analytics, HR Technology and Institutional Finance.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

Led onshore and offshore technical resources in the development of software enhancements across several initiatives including Compliance, Retail Banking and AML.
Monitored project financials including forecasting, budgeting and tracking project resources.
Organized and led project meetings, facilitating discussion on action items and deliverables.
Contributed towards the success of all project phases by assisting other project functions including Requirements Gathering, Business Analysis, QA and UAT.
Followed the PMI standard for SDLC methodology for project implementations.

Confidential

Project Manager

Responsibilities:

Ensure coordination of operational & technical resources and alignment of project requirements to maximize value derived from portfolio projects affecting cross-functional areas.
Adhere to the PMO standards for project delivery (project tracking, budgeting, scheduling) to deliver a consistent approach to project management across the different divisions of the organization.
Represent BC MA as the project lead during BCBS Association software initiatives, managing internal stakeholders, monitoring project milestones and delegating action items across the organization.
Gathered knowledge of the process flows, business practices and nomenclature of the BCBS network to effectively lead business and technical discussions among stakeholders.

Confidential

Project Manager / Product Manager

Responsibilities:

Led project teams in implementations of employee HR portal, benefits and compensation SaaS, resulting in successful completion and minimal interruptions to operations.
Employed Agile or Waterfall SDLC as warranted, using the applicable processes for project delivery.
Monitored project budget/schedule and took corrective actions when burn rate fell out of tolerance.
Collaborated with other PMs to share and adopt best practices employed during product implementations. Managed development team in Manila for product enhancements and technical support, achieving significant development cost savings.
Designed and documented operational and technical process flows for SaaS offering that provided benchmarks and metrics for the HR function of medium/large organizations.
Implemented client feedback system to garner enhancement requests in support of product evolution.
Guided conversion of web-based HR analytics tool from Cognos BI to SharePoint Server 2013, resulting in successful go-live and was well-received by end-users.
Created the short/long term planning of product leveraging client feedback and technology constraints.