Technology Director Resume

SUMMARY

Accomplished senior - level director with 13 years of experience from sales to management in the retail and education industry.
Expertise in business optimization and budgeting to achieve the best financial results.
Agile project leadership style with highly effective planning, organizational skills, communication skills, and an outside of the box approach to strategic, efficient problem resolution.
Demonstrated ability to instill company vision and core values to build an educated team that is based trust and mutual respect.
Motivated about continuing education and professional development to increase knowledge and skills.
Available for travel and relocation.

PROFESSIONAL EXPERIENCE

Confidential

Technology Director

Responsibilities:

Managed datacenter upgrade project increasing over all production and access capabilities, delivered on time and under budget.
Managed projects for IT Infrastructure for 2 new school construction projects. Implemented AV, Network and Datacenter upgrades. Delivered on time and on underbudget, was a $2M project.
Managed projects related to ERP software and classroom software for teacher and student engagement.
Designed and implemented new district policies and procedures for staff, students and service providers for technology usage.
Designed district technology training programs increasing team expertise and customer service by 50%.
Managed help desk supporting 4,000+ clients with 95% satisfaction in technical support and a 40% increase in productivity and efficiency.
Audit systems for compliance, updates and security threats.
Managed vendors and licensing reducing costs by 30%.
Implemented yearly budgets and forecasting for business operations.
Optimized business processes and financials reducing costs by 20%.
Optimized virtual servers increasing systems performance.
Managed all software research and implementation.
Managed datacenter and disaster recovery program.

Confidential

IT Manager/Systems Administrator

Responsibilities:

Managed Projects related to new technology design, implementation and help desk.
Designed and managed internship program for students.
Supervised sales team increasing productivity by motivation.
Implemented training program increasing sales by 20%.