Sr. Project Manager/Program Mgmt Resume

SUMMARY

Direct multi - functional project teams engaged in full system development and implementation in high tech environments. Oversee diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to $2 Million.

TECHNICAL SKILLS

Confidential

Sr. Project Manager/Program Mgmt

Responsibilities:

Managed multiple project teams engaged in application development in cross-functional environments to complete the steady state quarterly projects on time.
Spearheaded key projects resulting in high customer satisfaction and increased business revenues.
Implemented change management process when issues arose to keep the project moving forward and adjust to shifting priorities.
Managed Sarbanes-Oxley compliant application and completed numerous external and internal audits.
Tracked cost and expenses and assessed closely against original project budget.
Dealt with resource vendor invoicing and payments assessing forecast vs actual and SOW management with multiple vendors to ensure project budgets were met

Sr. IT Business Analyst

Confidential

Responsibilities:

Explained technical concepts to non-technical staff members in easy to understand language and concepts.
Streamlined operational efficiencies, gathering requirements to facilitate on-time, under budget functional application changes.
Developed understanding of customer workflows to deliver precise recommendations for challenging problems and/or processes.
Improved employee engagement by conducting training classes, holding personal meetings and leading special workshops.
Maintained library of templates and reusable knowledge assets to facilitate business analyst activities.
Communicated with customers, employees and other individuals to support the functional changes requested for implementation.

Business Systems Liaison

Confidential

Responsibilities:

Managed business requirements for all systems used within the Premium Accounting Service Center
Worked closely with IT on business needs
Managed Payable Associate teams
Managed Receivable Associate teams along with the check desk