SUMMARY

• CBAP Scrum Certified Technology Leader, with over 15 years of Business System Analysis, Data Analysis, Scrum Master, Agile Coach and Project Management experience.
• Diverse Industry experience including Hospitality, Finance, Manufacturing, Banking, Mortgage Services, Insurance and Information Technology (IT).
• Extremely effective in creating and driving Business initiatives and organizing complex projects/programs. Successfully lead many cross - organizational efforts to achieve company goals.

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant - Scrum Master /Technical Program Manager

Responsibilities:

• Responsible for managing project teams comprising of consultants who design and develop innovative long-term business strategies for client corporations that maximize the return on the investment of shareholders
• Serves as a subject matter expert on talent management practices to develop evidence-based and defensible recommendations tools, and processes.
• Serve as a senior advisor and subject matter expert to senior leaders on executive reporting content, processes and requirements
• Identify improvements to reporting, analytics and key metrics related to compliance issues to ensure consistency of information across Executive Reporting outputs and audiences
• Ensures that tools and processes are properly operationalized, documented and implemented to meet business needs and conform to legal guidelines and professional standards.
• Maintain an understanding of the Confidential Compliance Framework and the interconnectivity of its key components
• Maintain an understanding of business operations and regulatory guidance/expectations with respect to Issue Management policy
• Assist the Issue Management team with ad hoc reporting to support data quality and enable accuracy in regulatory and internally identified issues
• Assist with the development of report documentation; work collaboratively with internal and external stakeholders
• Lead the agile team to achieve optimal results.
• Help the agile team by removing an impediment to progress.
• Facilitate Scrum ceremonies

Confidential, Dallas, TX

Senior Consultant - Agile Coach / Scrum Master

Responsibilities:

• Responsible for the scope, schedule, delivery, resourcing and budget for multiple teams within a program.
• Responsible for driving high quality project management standards across assigned teams, and ensures the constant flow of meaningful program and roadmap communication to team members, business stakeholders, management and senior leadership
• Lead organizational change and coach teams on Agile and Scrum best practices
• Provide leadership and direction to a program ensuring the teams’ efforts are aligned with business goals, while following DLR best practices
• Act as an Agile advocate and coach for the program and the organization
• Perform the Scrum Master role when needed, as a teacher scaling organizational change and Agile & Scrum best practices
• Facilitates the Definition of Ready and Definition of Done criteria for all stories.
• Responsible for facilitating backlog grooming, sprint planning, retrospectives, daily scrum, and sprint reviews.
• Monitors and support a scrum team through continuous improvement of agile execution.
• Manage the SFDC, Apttus integration.
• Monitor ServiceNow incidents and plan for deliverables for the enhancements.
• Monitor and guide programs through the Agile software development release cycle ensuring customer needs and business value are met
• Facilitate the resolution of issues or conflicts across the Agile programs to remove roadblocks
• Ensure cross program dependencies are identified, tracked and progress through the development lifecycle
• Ensure the cross-over of functional boundaries and domains (Quality Assurance, Business Analysis, Architecture) provides consistency and continuity to the mutual success of the teams
• Act as a liaison between the program and leadership, championing communication and executive status related to the program to foster transparency and visibility
• Act as a leader of team chemistry, dynamics and relationships inside and outside the program
• Able to provide constructive feedback to team members or direct reports and develop high performing talent
• Mitigates risks across programs, initiatives and ensures removal of barriers to a successful release
• Lead the agile team to achieve optimal results.

Confidential

Senior Consultant - Business Architect / Product Owner

Responsibilities:

• Responsible for successfully completing the Email Vendor Replacement and Migration in under 5 months.
• Work with different levels of management throughout the organization and interact with Senior Leadership (C-Level) on a regular basis with support from direct manager.
• Understand how project decisions impact key business metrics and the enterprise strategy.
• Work with the Business Users as well as Product Owners to understand the strategy of the system and support the definition of Business Requirements
• Plan the Sprint backlog with the Business, BA, Design, Test and Development Leads.
• Provide servant leadership and coaching for the Agile Team.
• Provides oversight of business system requirement/specification analysis, design and maintenance in accordance with customer deliverables.
• Interacts with vendors and clients to determine innovative technical solutions to business issues while considering upstream/downstream systems impacts.
• Provides consultative services by actively participating on numerous cross-functional teams and projects, as well as troubleshooting inquiries and issues from multiple business owners.
• Actively participates during the development and testing/UAT phase of the SDLC and works with business end users and technical resources to define solutions that satisfactory resolves business issues.
• Resolves software and data issues and investigates accuracy of user transactions and their effects on the system.
• Research complex problems to ascertain possible solutions. Design and implement solutions to support key business objectives, including developing design requirements and technical specifications.
• Develops, maintains, and disseminates internal and external system documentation, including status updates; prepares procedural and customer documentation when required.
• Provides technical guidance and influences the work of others involved with system enhancements or enterprise wide projects.

Confidential

Senior Consultant - Portfolio Manager

Responsibilities:

• Core team member driving business strategy and operations for Corporate Technology portfolio
• Build, develop, and grow any business relationships vital to the success of Business Units
• Create FY business strategy and supporting metrics
• Perform IT Business Analysis and Business Modeling around the BU’s product delivery strategy; articulate resulting requirements at both the business and IT levels
• Planning resource allocation and budget across organization
• Analyze and align new business initiatives with Confidential ’s goals
• Produce weekly dashboards and communications to keep Confidential leadership aware of status & progress
• Train new team members on various portfolio management tools (Clarity PPM, JIRA), executive communication, excel and PowerPoint, web development.
• Train team members on Project Management best practices techniques
• Led cross-functional efforts to present key technologies and roadmap to the strategic business groups by hosting technical review meetings, seminars, and workshops

Confidential

Senior Scrum Master / Project Manager

Responsibilities:

• Responsible for disposition of over 2500 plus internal business systems at Confidential, during the Confidential separation into 2 Fortune 50 companies, including but not limited to Data analysis, planning, architecture review, enterprise impact assessment, risk planning and mitigation.
• Ensures quality of master data in key systems, as well as, development and documentation of processes with other functional data owners to support ongoing maintenance and data integrity.
• In collaboration with subject matter experts(SME), defines and implements data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable.
• Managing the ongoing interaction and collaboration with client, Q&A, support, development, and product management teams across international time zones.
• Recommends and implement policies and procedures to ensure adherence to security standards
• Attends business strategy and project team meetings to provide business perspective and requirements from existing technology, integrations, and support
• Provide assistance in resolving data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies collaborating with subject matter experts (SMEs)
• Lead the team in gathering functional requirements through user meetings, gap analysis, and Joint Application Development (JAD) Sessions.
• Assists in the development of information security policies, procedures, standards, and guidelines based on knowledge of best practices and compliance requirements
• Partnering with senior management to proactively manage risks, issues, and action items to break down barriers and get management decisions as needed.
• Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements
• Assists in data management, governance, and data quality of master data requirements with other functional data owners to ensure functional master data integrity across the operation of financial systems is consistent and meets stated business rules and requirements.
• Work closely with the business/IT to ensure alignment of master data rules and the operations of the application meet all requirements.
• Lead the development of requirement guidelines, contingency plans, objectives, and deliverables.
• Identifying new technology solutions and working closely with internal business partners to forecast future needs and to develop cost effective strategies aligned with business objectives.
• Review and approve the Functional Specification Document(FSD)
• Communicates initiative progress, escalations, and issue analysis to stakeholders; collaborates with management and internal development, manufacturing and service delivery partners to implement changes to resolve escalated issues and produce solutions.
• Drives innovation and integration of new technologies and quality initiatives into projects and activities in the organization.