I.T. Project Manager Resume

SUMMARY

Experienced Manager. Strong background in managing inbound and outbound operations for eCommerce fulfillment centers (POS, CRM, ERP, WMS and TMS). Process Analysis and Improvement, Business Analysis, and PM ranging from small IT projects to large - scale project. Effective at managing multiple projects and cross-functional teams in fast-paced, deadline-driven environments.

PROFESSIONAL EXPERIENCE

I.T. Project Manager

Confidential

Responsibilities:

Simultaneously managed multiple projects to increase performance of Confidential process with EDI integration between POS, Retail sites like Amazon, Walmart, CVS, web and 3PL.
Expert analytical skills with the ability to lead and guide the EDI and SAP technical team eCommerce Migration, update and maintenance.
Determined timelines and resources; outlined risk management plans to proactively identify and mitigate development and deployment risks.
Partnered with a large cross-functional team of designers, business analysts, developers, and others to develop/execute against project schedule and release plans.
Monitored and controlled all aspects of the software development lifecycle
Managed vendor relationships and contracts.

I.T. Project Consultant

Confidential

Responsibilities:

Implemented short- and long-term projects, performed analysis of business issues, provided recommendations and solutions to system migrations and implementation. Worked in multi-vendor environments.
Implementation of DRP in Offices (develop a layout base in analysis potential treats, BIA, creating procedures and backup plans)
Developed project plans and delivery schedules for this system integration.
New client implementation in ERP, WMS, CRM
Infrastructures upgrades, replacing/ add switches, AP, servers, VOIP
Documentation and training- Create IT documentation, manuals and training.
E-commerce implementation and integrations including platforms such Magento, Salesforce, (API, EDI and flat files)
WMS migration to SAP, including training
Reduced middleware license costs by auditing and eliminating unused software

I.T. Project Manager

Confidential

Responsibilities:

Responsible for managing, planning, tracking, implementation and portfolio management of IT assigned projects
Created and control all documentation for IT projects implementation
System integration between Confidential system to client and retail. EDI, Flat files, AS2 and ftp connections few projects
Confidential Brazil DC - Responsible for deploying a startup's entire IT Department office and warehouse infrastructure, system. Acting in the development of documentation with the IT global standards of Confidential, Includes Blueprint,SAP ERP, SAP WMS, TMS, CRM, datacenter.
E-commerce integrations- analyses of each individual client needs, definition of internal strategic indicators (KPI), integrations.
Continuous Quality Improvement of data collection methods and analysis for efficiency and process streamlining purposes
ERP integration with eCommerce
TMS integration with eCommerce

I.T. Consultant

Confidential

Responsibilities:

Configuring and maintaining Active Directory Services on Windows Server
Provided on-site and remote customer support
Created release documentation including Installation Guides, System Administration Guides, and Release Notes.
Assigning shared level/security level permission to customer folders and files.

IT Consultant

Confidential

Responsibilities:

Managed small-scale project to integrate a stand-alone solution for retailers, which included a data, system migration, hardware upgrades.
Managed end to end implementations
Managed and install servers.
Provided on-site and remote customer support
Trained and mentored the IT applications.