SUMMARY

• Proven track record in aligning business with vision and strategies to achieve efficient and cost effective IT Organizations and Programs
• Highly accomplished, forward - thinking, bilingual Senior Project Management Professional providing a 15+ year career in diverse industries including: financial services, federal government, manufacturing, healthcare, and enterprise communications.
• Successful global program manager with a history of providing IT, operations, and practice management solutions to investment management / research / private equity, broker-dealer, healthcare informatics, discrete manufacturing / services, civilian and defense contractors.
• Blend expertise in capital markets, products, portfolio and fund management, processing, and operations with IT acumen to achieve ambitious goals.
• Expert in best management practices spanning: program, product, project, risk, security, continuity, process, and total quality management.

TECHNICAL SKILLS

Infrastructure: EMC, HP, Brocade, McData, IBM, Cisco, Nortel, Avaya, Network Appliance, StorageTek, Hitachi, VMWare, Veritas, Cassatt.

Applications: SAP, JDEdwards, Fujitsu/Glovia ERP, Oracle ERP/Financials, PeopleSoft, Cognos Reporting and Business Intelligence, Hyperion/Brio, Skire, OpenCart, Computron, SunGuard GL FIX, Great Plains, Venture Complete, Documentum, DocsOpen, Avaya CTI/UM/ACD, NICKSUN NetVCR, Basis, Remedy ARS, CACI Comnet, CiscoWorks, Spectrum, CA Unicenter, Tivoli, OpenView, HP Mercury LoadRunner, WinRunner, BMC/Identify AppSight, Opnet Panorama, MS Project/Server, Planview, CA Clarity, Oracle-Primavera.

CRM: Siebel, SalesLogix, Interaction, Spoke CRM, NetSuite CRM, Visible Path, Next Round, Investran.

Databases: MS SQL Server, Sybase, Oracle, Ingres, MySQL.

Web Servers: Apache, IIS

Application Servers: JBoss, Weblogic, Websphere

Programming: .Net, Java, C++, C#, Python, Perl, Zope, SOA Architecture.

Operating Systems: Windows, Red Hat Linux, Unix / Solaris, Cisco IOS.

Messaging Systems: MS Exchange, Lotus Notes, Blackberry Enterprise Services, iPhone ActiveSync

Methodology & Compliance: SDLC, AGILE, SCRUM, RUP, PMBOK, ITIL, COBIT, SOX, SAS70, JCAHO, HIPAA, HITECH, ISO, GxP.

PROFESSIONAL EXPERIENCE

Confidential, Brooklyn, NY

SENIOR INFORMATION OFFICER, PROJECT MANAGER

Responsibilities:

• Key member of the PMO, with oversight for operations and management of IT teams. Ensured services from internal teams, vendors and key partners meet or exceed business delivery requirements and standards. Established sound PM processes, strategic direction, WBS, and financial management to efficiently and effectively deliver the portfolio of applications and systems. Developed metrics and methods for improving project performance.
• Provided project and portfolio management framework for real-time project status used in planning and scheduling of releases and maintenance. Worked with the leadership team on resource management, yielding greater efficiencies. Assisted the leadership team to effectively manage conflicts in scope, schedule, and budgets. Developed and managed relationships with key stakeholders to define, plan, build and continually evaluate the IT investment portfolio.
• Defined, measures, and reported on overall portfolio risk. Reviewed and recommended sourcing strategies for enterprise projects, while working with stakeholders to ensure proper distribution of IT resources based on prioritized business goals. Recommended and implemented operational efficiencies to improve overall organizational performance.
• Recommended and implemented appropriate processes, methodology and tools: project and software life cycle, (EPLC/SDLC), Agile/SCRUM, MS Project, Clarity PPM, ITIL (Service Desk), BI (Tableau), SQL, SSRS, OLAP. Developed key performance indicators and metrics, periodic and ad-hoc status reports and executive dashboards of key projects, overall portfolio status, organizational financials, and KPI measures for both internal and external stakeholders.
• Managed the Business Continuity Project (risk assessment and mitigation, incident response management, and emergency operations to meet clinical and operational needs); Information Security Project (focus on standards development, risk management, response readiness and compliance)
• Provided leadership on Vendor Management practices. Restructured contracts and service level agreements including: hardware and software procurement; licensing; asset management; equipment leasing; telephony; initiated preferred vendor measurement criteria; developed RFPs, SLAs and outsourcing strategies as well as non-core business processing.

Confidential

FOUNDER, MANAGING PARTNER, CONSULTANT

Responsibilities:

• Developed the client’s past performance presentation, cost matrix, and application for GSA Schedule 70. Established teaming partnerships. Marketing, web presence, and client relations.
• Worked with diverse teams to elicit and elaborate Business, Functional and Technical Requirements for large, highly transactional systems.
• Managed evolving functional requirements, scope, constraints, resources, and budgets. Provided business analysis expertise, delivering entity relationship schema, process and data models, use cases, as well as testing and acceptance documentation. Managed multiple teams in hybrid EPLC / RUP / Agile development environments.
• Oversaw issue tracking and reporting, revision control, release planning, configuration and change management and business reporting.