PROFILE

Eighteen years of experience designing, implementing, troubleshooting and maintaining a variety of hardware and software configurations. Understands the changing relationship of business and technology by thinking strategically and finding applications that will increase the bottom line. Excellent ability to communicate and interface with all levels in the organization. Extremely knowledgeable in the design, connectivity and administration of Storage, Local, Metro and Wide Area Networks.

TECHNICAL EXPERTISE

Network Operating System: Windows Server 2012, Windows Server 2008, VMWare Server ESXi, ESX, GSX, Windows 2003 w/AD, Windows 2003 Advance Server Clustering, Citrix Presentation Server 3.0, 4.x, Citrix Metaframe1.7, 1.8,, Linux, Solaris, AIX, Novell 6, Novell 5.x, OS/2, Banyan Vines,

Network Management: Microsoft System Center, BMC ProActive Performance Manager, HP Service Manager, HP Network Node Manager, Microsoft SMS, Novell ZENworks, HP Openview, CA Unicenter, Tivoli, CiscoWorks

Hardware: Brocade Fiber Channel Switches,HP EVA SAN, EMC SAN Solutions, Cisco 25xx, 4xxx and 7xxx routers Catalyst 6500, 55xx, 29xx, 19xx switches 3COM ONCORE , Routers, Hubs/Switches Compaq, Dell, IBM, HP, NCR, Xedia, Nortel, Rave

Operating System: Windows 8, Windows 7, Vista, Windows XP, Linux, Apple

Software: Symantec/Veritas Netbackup 4.x-6.x, Microsoft Exchange 5.5-2010, Remedy, Wise for Windows Installer Enterprise and Professional 1.5, 2.3, 3.0, 5.21, Wise Installation System 9.x, Infuse 1.0, Oracle 8, 9x, Microsoft Message Queuing, Novell ZEN works for Desktops, NetIQ, Microsoft Project 2000, Lotus Notes, Domino, C , Visual Basic 6.0, Visual InterDev, FrontPage, Active Server Pages, PeopleSoft 7.1, MS Office 2000, MS BackOffice, Microsoft Internet Information Server, Microsoft Proxy Server, Checkpoint Firewall, PCAnywhere, Netscape Navigator, Shiva, FoxPro

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer

• Upgraded SCCM Hierarchy to 2012 by installing new site and then migrating Jobs, Clients, and CM Objects.
• Designed and installed SCCM 2007 in a single site architecture on Windows Server 2008.
• Configured SCCM including hardware and software collections, software distribution using scripting and AD, OSDeployment, server and desktop DCM baselines, and updates with WSUS integration.
• Configured SCCM Reporting utilizing SQL Reporting Services
• Installed, configured and maintained virtual infrastructure consisting of VMWare VSphere 5.1 including ESX and VCenter
• Responsible for all systems connectivity between multiple cities including the configuration of all Cisco routers and switches at all sites.
• Designed and implemented Exchange 2010.
• Designed and implemented DNS, DHCP, VPN.
• Designed and implemented Microsoft Communications Server and Sharepoint Server.
• Responsible for purchasing and interfacing with vendors.
• Installed, configured and maintained Exchange 2007 environment including CCR for recovery of data.
• Designed disaster recovery plan for critical systems including recovery of AD and all other databases.

Confidential

Systems Engineer

• Designed and installed SCCM in a multisite architecture enterprise on clustered SQL database.
• Configured SCCM including hardware and software collections, software distribution using scripting and AD, OSDeployment, server and desktop DCM baselines, and updates with WSUS integration.
• Configured SCCM Reporting utilizing SQL Reporting Services
• Responsible for all systems including servers, DAS, and fiber fabric.
• Designed and implemented SCOM and BMC BPPM. Design covered trusted and untrusted domains, agent monitored and agent less systems including network devices.
• Implemented Seamless Technologies Event Integration to integrate events from SCOM and BPPM into a single Proactive Operations platform.
• Installed, configured and maintained virtual server infrastructure consisting of 10 VMWare ESx Servers running version 4.0
• Designed and implemented Microsoft Communications Server and SharePoint Server.
• Installed, configured and maintained Exchange 2007 environment including CCR for recovery of data.
• Designed disaster recovery plan for critical systems including recovery of AD and all other databases.
• Provided third-level support for over 200 field offices

Confidential

Infrastructure Architect

• Designed, installed and configured SCCM in a multisite architecture including hardware and software collections, software distribution using scripting and AD, OSDeployment, server and desktop DCM baselines, and updates with WSUS integration. on SQL database.
• Configured SCCM Reporting utilizing SQL Reporting Services
• Consulted with company on disaster recovery modeling which included the implementation of Symantec/Veritas Netbackup software with Dell/EMC hardware solution.
• Designed and implemented Systems Center environment for Operations Management.
• Design covered trusted and entrusted domains, agent monitored and agent less systems including network devices.
• Integrated system with BMC Remedy and Solar Winds applications.
• Installed all servers utilizing VMWare ESX Server and Windows Server 2003 respectively for each component including RMS, Gateway, MS, Operations Manager DB and DW DB.
• Designed disaster recovery plan for managed environment as well.
• Coordinated efforts between all departments within TransCanada.
• Developed scope of the project to meet project objectives and align with stakeholders expectations.
• Managing the project scope and maintain alignment with project objectives including scope modifications.
• Defining of critical project milestones. Develop and execute project plan and work breakdown structure.
• Establishing priorities, eliminated obstacles, and escalated unresolved issues to next level of management.
• Report project progress and controls report to all stakeholders. Engaged resources to develop test plans, and conduct testing.
• Ensuring hand-over of project deliverables to appropriate support groups. Reviewed and managed the project cost, time and risk estimates.

Confidential

Project Lead

• Project Lead for Active Directory Initiative, Exchange migration from Lotus Notes and VMWare upgrade to Virtual Infrastructure Version 3.
• Provided detailed project plans for the infrastructure upgrade including assessment, design, testing, and implementation.
• Designed solutions for move to Active Directory environment and implemented approved solutions.
• Built a common network infrastructure beginning with the installation and configuration of the Microsoft Windows Server 2003 domain controllers.
• Setup Windows 2003 services such as DHCP, DNS, VPN, Remote Access and replication.
• Designed and implemented Group Policies.
• Server performance monitoring optimization, Active Directory Services, Server hardware and operating system analysis, Virus / Malware protection systems, Citrix configurations and troubleshooting, and VMWare configurations and troubleshooting.
• Report weekly on the status of upgrade.
• Collaborate with all business units to coordinate application testing and to resolve issues.

Confidential

IT Infrastructure Architect/Project Manager

• Consultant for over 150 clients in the US and abroad.
• Assessed client's current infrastructure and environment and provided on-site architecture, implementations and migrations of Microsoft products such as Windows Server 2003 Advance Server w/ Clustering, Active Directory, SMS, SUS, WSUS, MOM, Exchange 2003/2007, and SQL.
• Consulted on other third party applications such as Veritas Netbackup and VMware. Designed and implemented backup and disaster recovery solutions for multiple clients using Symantec/Veritas Netbackup software with Dell disk and tape solutions.
• Designed and implemented installation of Exchange 2007, Designed and implemented solutions that migrated over 11000 users from Lotus Notes to Exchange 2003, upgraded over 10000 users from Exchange 5.5 to Exchange 2003, upgraded over 20000 users from Exchange 2000 to Exchange 2003.
• Provided clients with written Statements of Work including timeline to complete each phase of each project.
• Worked with customer on all levels in the organization to ensure high level of satisfaction with implementation.
• Multi-tasked through 12-15 projects on average.
• Reported to executive level management on the status of the open projects.

Confidential

Consultant

Implemented Microsoft Project Server 2003

• Integrated Windows Sharepoint Services
• Deployed database

Confidential

Consultant

• Designing a database consisting of data from multiple sources
• Designing web-based front-end for data input and display queried data output
• Created custom reports from data

Confidential

1/2005 - 12/2005

Consultant

• Implemented Citrix upgrade from Metaframe XP to Presentation Server.
• Responsible for the testing of over 300 applications and provided comprehensive feedback to all business units on the requirements for their applications during the upgrade.
• Installed all new instances of Citrix Presentation Server, Nfuse and applications.

Confidential

Systems Engineer

• Lead on all enterprise backups working with Veritas Netbackup and Legato Networker.
• Lead on all Citrix Metaframe issues.
• Developed and implementing plan on load balancing Citrix farm applications.
• Lead for all SAN/NAS issues including archived file availability from Unix based archive retrieval system.
• Developed plan to migrate all applications from Metaframe 1.8 farm to XPe farm.
• Developed test plan for deploying new applications on Citrix platform.

Confidential

Consultant

• Designed and implemented backup solution utilizing Veritas Netbackup software and HP tape library.
• Demonstrated ability to plan and establish program goals, set priorities.
• Directed a variety of complex programs activities and assessed progress toward goal achievement.
• Designed systems for servers centrally located and at remote locations that suited LAN and WAN networks utilizing Veritas NetBackup for Microsoft SQL Databases including Exchange and Sharepoint Portal, Oracle Databases and SAP/R3.
• Worked on performance issues having to do with Amdocs Ensemble application with a Citrix Metaframe front-end interfacing through Web logic Tuxedo to Unix and ultimately to Oracle database
• Scripted Visual Basic applications to display performance metrics on Citrix XPe Farm such as CPU utilization by process etc
• Utilized Wise Installer for scripting application installs for reporting from Crystal Reports
• Performed audit on Citrix Metaframe XPe Farm running on Windows 2000 Terminal Server
• Interfaced with and reported to management from Vice Presidents to director level on daily basis.
• Provided high-level and detailed project plans using Microsoft Project that included timelines for scoping project, resource requirements, test mechanisms and risk evaluations
• Used performance and load test to recommend scalability plan to go from current 70 servers to a farm that would service over 2 million customers

Confidential

Third Level Support Engineer

• Setup Windows 2003 Server Farm for testing roll out and migration to Microsoft Exchange 2003
• Responsible for the nightly backup of over 450 servers in the enterprise utilizing Tivoli Storage Manager
• Responsible for Windows 2000 Advanced Server builds in staging area then introducing them into the production environment. Builds were based on previously established policies and procedures. Used my previous experience to recommend improvements to procedures.
• Installed and configured and provided extensive support for Windows NT/2000 DHCP, WINS, DNS domains.
• Setup different levels of security on both the database and the published applications on the Citrix server
• Provided second level support for and other applications such as Microsoft, Oracle, and PeopleSoft in an Investment environment.
• Secured and maintained a server environment consisting of over 450 servers.
• Assisted applications development project managers in analyzing technical dependencies.
• Researched, tested, and made recommendations of relevant new technologies to enhance environment.

Confidential

Server Support

Utilized Veritas NetBackup for over 550 Microsoft Windows NT Servers, Microsoft SQL Databases including Exchange, Oracle Databases and SAP/R3.

• Rolled out Windows 2003 servers to test applications in proposed environment
• Responsible for the installation, configuration, security and maintenance of over 450 servers and 250 applications from scratch including rack buildout, racking servers, installing NOS and all applications.
• No environment existed prior to this build out.
• Applications included SAP, Exchange 2000, and Lotus Notes, in a mixed environment of Windows 2000 Advanced Server with Active Directory, Novell, Linux and SUN Solaris.
• Utilize NetIQ migration and administration toolset for Active Directory and Exchange.
• Server and website migration project. The project consisted of migrating 45 servers running Windows 4.0 and Windows 2000 Advanced Server, IIS 4.0 and IIS 5.0 and over 150 websites.
• Responsible for the copper and fiber connections, IP renumbering, WINS and DNS updates for servers and websites
• Responsible for migration requests from the developer team to move tested applications from test servers to production servers.
• Responsible for the administration and maintenance of Oracle Financials servers, including setting up securities responsibilities, users , running Oracle patches, tuning databases and running backups.

Confidential

Server Support

• Accountable for server backups on 250 servers utilizing a combination of Veritas NetBackup and Legato Networker.
• Responsible for the installation, configuration, and administration for an enterprise of over 300 Windows NT 4.0 servers and over 250 Novell 4.11 and 5.0 servers running WINS, DHCP, DNS, IIS, SQL 6.5 and 7.0, Clustering, Terminal Server, Lotus/Domino Server 4.6 and R5, Index Server, NDS and NDS for NT, and eDirectory. Included disaster recovery of databases.
• Accountable for the installation, configuration, security, maintenance and 24/7 operation of 45 corporate web servers intranet/internet running Windows 4.0 and Windows 2000, IIS 4.0 and IIS 5.0 with MS Proxy Server and the delivery of all internet/intranet applications using a variety of modern programming languages.
• Provided hands on assistance to security team on RADIUS configuration, maintenance, and integration with Novell and Windows 2000 Active Directory.
• Performed second level support on all Windows NT, Novell, and PeopleSoft
• Designed and implemented server management solution utilizing Novell ZENworks for Servers. Upgraded from version 2 to 3 and beta-tested version 4. Scripted server policies using NetBasic and Pearl scripting.
• Worked with management team to determine strategies and focus for Lotus Notes applications and deployment in respect to corporate vision in an effort to better utilize corporate assets and resources.
• Work with other departments to ensure that all systems are sufficiently associated within the Corporate ERP guidelines
• Primary administrator for Windows NT domain structure responsible for multiple master domain for over 8000 users.

Confidential

Consultant

• Analyze company's I.T. offerings, and help company understand where greatest business potential exists.
• Established new relationships with essential business partners, while maintaining the current strategic alliances.
• Recommend course of action, and helped develop a strategy and plan to go forward in building a major business in several key areas while leveraging existing capabilities of the company.
• Provided assessment of capabilities/shortcomings of company's current Network Design, Installation and Maintenance services and Database Management business.
• Communicated and interfaced with all levels in the organization concerning the conversion of ideas and business potential into a solid business plan supported by strategic and tactical plans.
• P L management responsibility for 5MM database management, network design and installation and provided the hands-on leadership to move through a high growth phase.

Confidential

Consultant

• The evaluation involved researching, designing, installing and analyzing a variety of solutions such as Checkpoint VPN-1, Timestep Permit/Gate, Nortel Contivity Gateway, Xedia Gateway and Cisco.
• Reported weekly and monthly to upper-level management on the status and progress of the evaluation.
• Relayed concerns between Schlumberger, customers and vendors to ensure a complete understanding of requirements and expectations.
• Implementation of Remote Access VPN, Site-to-Site VPN no QoS and Site-to-Site VPN w/ QoS.
• Performance was evaluated and documented in the areas of security, cost, connectivity, access control, installation, integration with existing Entrust PKI and LDAP Directory Service, remote configuration, monitoring, administration, scalability, reliability, throughput, latency, failover/recovery, CPU loading, disk space requirements and memory utilization.
• Utilized Ganymede Pegasus and Chariot emulators to gather data and establish a baseline at the pilot sites from endpoint to endpoint.