Hcm Implementation Consultant/pm Resume
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TECHNICAL SKILLS
- ACT, Agile Project Management Methodology, Archer, AS400, BomGar, CCSU, Certified Recruiting Technologies Site Administrator, CFE, Constant Contact, CRM, Data Conversion
- Eastern Region (Mainframe), FDM4, FrontPage, FSP, Google Docs, Google Drive, HRIS Management, InfoPath, Kronos, Lotus Notes, MicroSoft Office 365
- MicroSoft Office Suite 2007 - 2013 (Access, Excel, Outlook, Powerpoint, Project, Publisher, Word), NDSI, OneNote, Oracle Humanics and Financials, PeopleSoft
- Photoshop, POS/Cashiering, Prezi, Proprietary Confidential Project Management applications (multiple), QuickBooks, Recruiting Management
PROFESSIONAL EXPERIENCE
Confidential
HCM Implementation Consultant/PM
Responsibilities:
- Operating in the capacity and accountability of a Project Manager, oversees project initiation and traffic life cycle management activities, to include monitoring/tracking to completion, all project development, configuration, data conversion, and testing activities to ensure readiness for project milestones.
- Performs analysis of existing systems, interface requirements, and business processes in order to counsel clients on the best functional system design, configurations and/or product adaptation for their HCM project scope (Benefits, Recruiting, HR, Onboarding and Compensation, implementation).
- Understanding project scope, critical path functionality, and relationship to testing, builds/configures solutions based on design to align client business needs with HCM application capabilities, and best approach for any gaps using iterations of prototypes and validation testing.
- Determines and leads internal/external resources required for respective project team, to ensure a successful completion/close of project deliverables, on schedule and within budget.
- Leads project meetings; developing/maintaining work plan structure and project schedule to progress of work; identifying/prioritizing scope changes; tracking/managing time and budget against plan; facilitating approval process; and maintaining /updating project documents.
- Managing mid - high touch client relationships, facilitates/guides clients through go-live process, playing a key role in promoting solution/technology adoption and change management activities.
- Preparing and participating in quality review checkpoints and conducting project close-out activities.
Confidential
Technical Product Consultant
Responsibilities:
- Managing mid-high touch client relationships, maintained ownership of application/product configuration, customization/enhancement efforts, product adaptation, client counsel on business best practice solutions, and technical troubleshooting/resolution of HCM/recruiting technology product, to include any integrated ancillary platforms.
- Built/sustained collaborative partnerships with other internal Confidential teams, external vendors, and key stakeholders of assigned client base.
- Directed project initiation, needs assessments and “traffic/life cycle management” activities, to include facilitating/guiding client change management efforts where applicable.
- Managed client account updates and CRM case documentation processes (via Seibel, Pulse Check & SharePoint).
- Responsible for the development and design of technical documents & customized reporting.
- Facilitated pre/post implementation product demos, client training.
- Served as an Confidential Recruiting Technologies Moderator/SME for ADPWorks, and also mentored new Technical Product & Solution Center Consultants, respectively.
Confidential
Technology Solutions Consultant
Responsibilities:
- Managed mid to high-touch client relationships for both new & legacy applications, maintaining ownership of product configuration/customization efforts, product adaptation, client counsel on business best practice solutions, and technical troubleshooting/resolution of HCM/recruiting technology products, to include any integrated ancillary platforms.
- Built/sustained collaborative partnerships with other internal Confidential teams, external vendors, and key stakeholders of assigned client base.
- Directed project initiation activities and needs assessments, to include client migration and change management processes from legacy to new platform(s).
- Managed client account updates and CRM case documentation processes (via Seibel, Pulse Check & SharePoint).
- Responsible for the development & design of technical documents and customized reporting.
- Served as a mentor for new Solution Center Consultants.
