Project Manager Resume

SUMMARY

Redefined operating and governance model for Change Management Organization by simplifying core workflows to enable shorter cycle time thus meeting release deadlines.
Leveraged PMI - PPMC project management methodology to optimize resource allocation.
Executed and delivered high-profile projects within expedited time lines while satisfying all business requirements leading to multi-million dollars of business benefit.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Manage the design and delivery of the Digital Debit Card project allowing customers to order virtual debit card to be used in online shopping or accessing card-less ATMs for both iOS and Android platforms.
Lead the design and delivery of paperless documents options for customers who would like to access tax and account statements/documents via mobile app.
Provide leadership and direction to cross- functional, geographically diverse development and testing teams through design, delivery and support.
Generate and synthesize detailed information into executive ready views and communicate findings.
Negotiate and manage expectations from business and technology partners to achieve targeted and measured business goals and objectives.
Motivate and empower teams to work through challenges, manage conflicts between team members and deflect distractions so that Scrum teams can complete assigned tasks and achieve sprint objectives.
Conduct retrospective meetings and document/act upon lessons learned/best practices.
Cultivate strong relationships with business and technology teams while serving directly as the end-to-end liaison in the Mobile delivery team.

Confidential

Project Manager

Responsibilities:

Assimilated information and synthesized action plans during weekly project status meetings.
Communicated effectively all key project plans, commitments, and scope changes.
Coordinated Go-Live activities for multiple projects across multiple programs within Treasury Management Services, ensuring effective execution of deployment plans and checklists.
Recommended, tracked, validated, and reported on corrective actions to remediate issues while improving risk management activities utilizing Jira.
Proactively identified opportunities for process improvements across work streams within Treasury Management Services.
Led SCRUM sprints and working sessions to identify and proactively resolve scheduling, capacity and dependency issues. Facilitated implementation and removed roadblocks across partnering teams.
Manage scope to ensure promised value is delivered within time, budget and ensure product is delivered with excellent quality.

Confidential

Project Manager

Responsibilities:

Defined and prioritized opportunities for process and quality improvement projects based on predefined initiatives.
Developed and measured standard metrics and key performance indicators.
Conducted research and presented process and quality improvement proposals to senior leaders and process owners and obtain buy-in.
Trained process owners and business leaders on ARIS platform, customize and configure ARIS Platform based on current needs.
Created project documentation (BRD, PDD, etc) and identified roles and responsibilities for RACI matrix.
Managed Release Cycle Management process for ARIS process documents, built Standard Object Library and collaborated with ARIS Librarians (Enterprise and LOB) to ensure on-going maintenance of process models.
Facilitated process modeling workshops with cross functional team members, performed data and root cause analysis.

Confidential

Project Manager

Responsibilities:

Provided comprehensive status reports, project updates, cost analysis and issue management/resolution communication at the executive level.
Identified, developed and directed team member strengths, technological resources and organizational processes to build efficient teams.
Consulted with business partners to clarify and define complex business requirements, budgets, and business cases including statement of work.
Assured compliance to enterprise project management methodology by ensuring completion of required artifacts.
Engaged application, infrastructure technology teams as well as release and implementation managers to ensure each phase of the project is delivered efficiently.
Fostered effective working relationships across the Enterprise to ensure successful change management strategies are applied for processes while conflict and risk are mitigated/managed.
Facilitated daily SCRUM, backlog grooming, sprint planning, and retrospective meetings.
Worked closely with Product Owners to identify and prioritize application functionality using Product Backlog.