Program Manager Resume

SUMMARY

Advanced Certified ScrumMaster (A - CSM), certified Scaled Agile Framework Practitioner (SP) and PMI certified Project Manager (PMP) with comprehensive experience supporting and directing technical production process.
An Agile transformation leader, Agile Mentor, creating high performance teams, projects and integrated program teams.
A true servant leader with a unique ability to bridge the gap between business and technical staff.
Passion for implementing systems that enable the business community to accomplish their goals.
Competent at establishing sound Product Development Frameworks that empower people, keep teams focused on product innovation, meeting core business objectives, and sustaining timely delivery modes of operation.

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Mentored technology teams on Agile principles and engineering best practices
Managed the consolidation of Perfumania’s IT Warehouse and Financial systems
Multiyear project with $1.9M budget
Move business lines to Manhattan’s WMS and JDE
Oversee Business Analysts, Technicians and Infrastructure staff associated to the project
Vendor Management
Managed the Project Request Portfolio and road map
Facilitate quarterly ideation workshops for the Technology team
Implemented new PPM tool - Work Otter
Oversaw the ADA compliance of Perfumania’s site to meet the AA standards of the Web Content Accessibility Guidelines

Confidential

Infrastructure Program Manager / ScrumMaster

Responsibilities:

Managing project budget
Delivery of the migration of microservices to AWS following Agile methodologies and best practices
Identify and managed all risks and dependencies
Providing weekly and monthly status reports to executive leadership
Worked with development teams to ensure adoption rate of newly established technologies and processes

Confidential

ScrumMaster Consultant

Responsibilities:

Coached Flights and Mobile teams toward adoption of agile principles and best practices
Encouraged continuous assessment and review
Promoted the benefits of Agile methodology
Applied agile philosophy to improve weaknesses in communications, collaboration and risk management

Confidential

Program Manager and ScrumMaster for Product Delivery

Responsibilities:

Program Manager and ScrumMaster for Cloud transformation, new Digital Education Platform and Educational Programs utilizing SAFe like methodology
Provide Agile process guidance and leadership
Assure timely delivery of team’s objectives
Manage Program’s roadmap, budgets and forecast
Facilitate team’s objects during PSI planning
Responsible for risk / issue management including escalation
Coordinate development across internal and external resources, geographically dispersed teams both on shore and off shore
Work with the teams to become self organizing and cross functional
Assure teams are adopting Engineering Best Practices including Collective Code Ownership, Test Driven Development, Acceptance Test Driven Development and continuous Integration / Deployment
Work closely with the Product Owner and Technical Leads to establish the best solution to deliver the Business objectives
Managed ScrumMasters, Product Managers, Business Analyst, QA and Performance teams
Created an Agile CoE to optimize software delivery
Mentored and coached staff in Agile best practices and established process governance and standardization
Worked with Business Analysts to optimize User Stories and assure the Stories are well formed
Focused on building an organization with quality talent and fostering creativity and innovation
Oversaw the integration of common technology components across the various eCommerce and Digital web sites
Coordinate and partner with each eCommerce and Digital product line to ensure the alignment of business expectations
Track detailed project financials against budget
Provide frequent updates to the business division leaders and technology executives ensuring complete transparency on all technology work
Ensure cross-functional service integration across a broad variety of functions
Managed the eCommerce and Digital project portfolio
Worked closely with Release Management team to ensure release plans are created and contingency plans exist
Introduced a Change Advisory Board
Responsible for organizing high performance development teams for effective end-to-end solutions delivery

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