PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Plans, controls, and executes project requirements following prescribed process
• Works with resource managers to staff projects
• Defines and communicates roles for project team members (functional - technical)
• Works with customers and technical resources to develope project plans, detailing work break down structures
• Ensures the requirements are contained within defined scope
• Manages customer and external supplier deliverables
• Develops communication strategies and lead communications with key stakeholders
• Document and drive issues through resolution, escalating to customer and IT management as necessary
• Create reports to include projections, client recaps, weekly and monthly account financials
• Continuously improves Project Management process

Confidential

Project/Account Manager

Responsibilities:

• Manage projects to support marketing plan execution
• Ensure timely and accurate execution of marketing projects
• Work with brand team to ensure all campaigns meet brand guidelines
• Acting liaison between operations and marketing teams within company
• Marketing brand coordination with client and company's internal design agencies
• Facilitate promotional planning meetings to discuss upcoming marketing campaigns
• Conduct weekly status with client to discuss project status as well as any change orders
• Project management to include planning and implementation of large scale, sales, or special projects.
• Create reports to include projections, client recaps, weekly and monthly account financials
• Manage all production aspects of final marketing deliverables, including daily production meetings

Confidential

Store Manager

Responsibilities:

• Responsible for all phases of the stores’ operations
• Recruits, hires, trains and develops Assistant Managers and non-exempt Associates, through selection, training and motivation, strives to reduce store turnover. Utilizes and promotes all retention tools including incentives programs, recognition opportunities, contests and training.
• Keen understanding of P&L statements and business analysis reports, developing action plans and process improvements as necessary
• Responsible for addressing personnel and performance issues including IDPs, gap grids, coaching, verbal and written warnings, progressive discipline and termination when needed
• Ensure compliance of Ross personnel policies and procedures
• Manage Employee Relations issues
• Maintain adherence to company safety policies and ensures the safety of Associates and Customers.
• Ensure compliance of all state, local and federal regulations
• Manage and control the operations of the store to ensure that company standards and expectations are consistently met. Execute business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service
• Manage the logistics operations to ensure timely delivery of goods, and maintains tight control of all merchandise in stock areas.