Project/SCRUM Manager Resume

SUMMARY

Accomplished IT leader, program manager and Agile development expert. Proven ability to identify goals, develop strategy, establish priorities, manage risk and drive the timely completion of complex, large - scale projects. Develops and leads diverse, high-performing teams. Demonstrates unwavering commitment to the highest levels of quality and service while delivering exception bottom line results.

PROFESSIONAL EXPERIENCE

Confidential

Project/SCRUM Manager

Responsibilities:

Drove adoption of Agile methodologies by fostering a team culture and implementing best practices
Developed consolidate performance metrics for CIO reporting presented to executive leadership
Partnered with Business and development to research and recommend approach and timing for introduction of new UI/UX functionalities for Auto Advantage product

Confidential

Project Manager

Responsibilities:

Developed and deployed barcode scanner capabilities for Audi/VW dealers to read and display vehicle service history in the dealerships service lane, used Optical Character Recognition (OCR) Real Time Recognition (RTR) Abbyy SDK v6.0 AI/neural technology, integrating with iOS 10x and Android platforms
Completed successful Proof of Concept (POC) for integrating 3rd Party Dealer Managements Services (Reynolds & Reynolds, CDK, etc.) to provide dealer specific inventory and pricing data to dealer(s)
Directed on-site technical team and prioritized matrixed VWGoA technical resources (Architecture/QA/WebOps/IT) to develop Universal Pricing Guide technology (iOS/Android)
Initiated internal IT project to repoint backend databases, develop new backend services to provide warranty, service, vehicle and customer data from Germany.
Championed pre-implementation process improvements designed to speed knowledge transfer and improve resource planning resulting in higher quality and more timely deployments.

Confidential

Portfolio and Applications Manager

Responsibilities:

Implemented a Portfolio Management/Planning process for the technology project pipeline and in-flight projects, resulting in significant improvement in resource management
Developed strategic recommendations and roadmaps to transform legal technology platforms and business models to drive new levels of effectiveness, efficiency, and client experience.
Streamlined project delivery processes and procedures, developed new processes in support of technology project delivery and business operations
Led multiple initiatives including implementation of a cloud-based expense system, server-based voice actualization upgrade, Exchange server upgrade and data security systems remediation